Apparently, starting today, while the manager is away on vacation, she has decided that they must not full up cups anymore when “no ice” is ordered. All other stores do not do this, and theirs didn’t until today apparently. Customers do not pay the major corporation Dunkin’ Donuts for its ice. I will not go back to that Dunkin’, I hope others read this and go to the many others in our area instead, where you get what you ask for and paid for, not a 70% filled cup… Manager is clearly not a woman of the people, but more worried about the corporation. That cup has not been touched by a straw, and you can see the drink hasn’t gone up any of the sides either. How can you serve this to someone with a straight face.
Atmosphere: 1
Food: 1
Service: 1
Robert Sinton
Worst Dunkin in Bergen county . The service with the amount of employees in there , is the slowest I’ve ever come by going to a Dunkin location . Especially the drive thru . They should take advice from the location in Ridgewood on Franklin Tpk by 17 . They all have there jobs and it is the busiest around and the wait times are not long at all . Midland Park on a simple sandwich you order on the drive thru on a line of 6 cars . By the time I get to the window , they ask you to move to the next window to wait 5-10 more minutes for a sandwich! More convenient to drive to Franklin TpK and get quality service .
Service: 1
Jaidev Singh
The best dunkin with the best workers never get rid of them especially the drive thru ones
Atmosphere: 5
Food: 5
Service: 5
Tara Landusco
I’ve been disappointed by this Dunkin’ location more times than I can count. The parking lot is a nightmare—tight, poorly designed, and often backs up traffic on the main road. But the real issue is the constant lack of inventory. I’ve placed mobile orders or waited in line, only to be told they’re out of basic items like donuts or munchkins. This has happened at all hours, multiple times. I can’t tell you how many times I’ve promised my kids a treat, only to leave empty-handed and frustrated. Management seriously needs to get it together—this store clearly has an issue with planning and stocking. Do yourself a favor and go to another location.
Atmosphere: 1
Food: 5
Service: 1
Mike Michael
Even im not givin one star , im went me on my wife Dunkin day ,,, im asking girl is free d ,she don’t say nothing,,, she talking on speaker phone,two guys behind talking, no good service,she doesn’t explain good how work that day,,,,, im disappointed,im don’t go anymore,,,,,,
Atmosphere: 1
Food: 1
Service: 1
Bobby Krout
I get my coffee at this Dunkin more than I would like to admit. lol. But in any case, the reason I go here so often is because this is by far one of the best Dunkin’s I’ve ever been to. From the morning crew to the evening crew each member is attentive, kind and clearly doing the best they can to provide service to the myself and the other Dunkin customers. If you trying to grab a quick coffee, or dine in and share coffee with a friend, this is the Dunkin to go to.
Atmosphere: 5
Food: 5
Service: 5
Serdar Demir
The sandwiches were carefully prepared — this might be the best Dunkin in the area. They just need to pay a bit more attention to keeping the tables clean.
Atmosphere: 5
Food: 5
Service: 5
Enra Porro
I have tried so many frozen chocolate in different locations but I’m swearing in God nobody doesn’t make the best frozen chocolate as this store in this location !!! Matter what is far away from my home I would be go every time in this store for my delicious frozen chocolate!!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Vin S
Depending on the time of day, as well as whether you go through the drive-thru or go inside, there could be a long line and wait. As I understand it, this location has an order ahead, which allows you to bypass the drive-thru line to pick up your order. If that's something you do, it would probably be recommended, especially if you are coming very early in the morning or any of the other busy times.
They open at 5 am and after an early 911 call it’s an ideal place to wake up to a great coffee.
Atmosphere: 3
Food: 5
Service: 5
Master Necro
Slow ass service. None of the employees there acknoledge customer. If you dick up a delivery ordwrvthe order is never started until after you arive and wait 15+ minutes to get to talk to someone. Avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Marisol salas
They do not respect the people who enter the bathroom, they will open the door and that is a lack of respect.
Service: 1
Local Guide
When I was walking up to the counter to place my order, the barista was looking at me weird, I smiled and said hi but he looked angry and started walking away. I stood there and he looked at me angrily again and came back to me. I smiled again and said hi, how are you? He just looked angry and didn't even respond or say a word. So I told him what I wanted and that was it. Nasty person should not be working in customer service. Otherwise the food we ordered was good. Wouldn't come back to this location though. Also had annoying young kids being very loud and obnoxious while we tried to eat.
Apparently, starting today, while the manager is away on vacation, she has decided that they must not full up cups anymore when “no ice” is ordered. All other stores do not do this, and theirs didn’t until today apparently. Customers do not pay the major corporation Dunkin’ Donuts for its ice. I will not go back to that Dunkin’, I hope others read this and go to the many others in our area instead, where you get what you ask for and paid for, not a 70% filled cup… Manager is clearly not a woman of the people, but more worried about the corporation. That cup has not been touched by a straw, and you can see the drink hasn’t gone up any of the sides either. How can you serve this to someone with a straight face.
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin in Bergen county . The service with the amount of employees in there , is the slowest I’ve ever come by going to a Dunkin location . Especially the drive thru . They should take advice from the location in Ridgewood on Franklin Tpk by 17 . They all have there jobs and it is the busiest around and the wait times are not long at all . Midland Park on a simple sandwich you order on the drive thru on a line of 6 cars . By the time I get to the window , they ask you to move to the next window to wait 5-10 more minutes for a sandwich! More convenient to drive to Franklin TpK and get quality service .
Service: 1
The best dunkin with the best workers never get rid of them especially the drive thru ones
Atmosphere: 5
Food: 5
Service: 5
I’ve been disappointed by this Dunkin’ location more times than I can count. The parking lot is a nightmare—tight, poorly designed, and often backs up traffic on the main road. But the real issue is the constant lack of inventory. I’ve placed mobile orders or waited in line, only to be told they’re out of basic items like donuts or munchkins. This has happened at all hours, multiple times. I can’t tell you how many times I’ve promised my kids a treat, only to leave empty-handed and frustrated. Management seriously needs to get it together—this store clearly has an issue with planning and stocking. Do yourself a favor and go to another location.
Atmosphere: 1
Food: 5
Service: 1
Even im not givin one star , im went me on my wife Dunkin day ,,, im asking girl is free d ,she don’t say nothing,,, she talking on speaker phone,two guys behind talking, no good service,she doesn’t explain good how work that day,,,,, im disappointed,im don’t go anymore,,,,,,
Atmosphere: 1
Food: 1
Service: 1
I get my coffee at this Dunkin more than I would like to admit. lol. But in any case, the reason I go here so often is because this is by far one of the best Dunkin’s I’ve ever been to. From the morning crew to the evening crew each member is attentive, kind and clearly doing the best they can to provide service to the myself and the other Dunkin customers. If you trying to grab a quick coffee, or dine in and share coffee with a friend, this is the Dunkin to go to.
Atmosphere: 5
Food: 5
Service: 5
The sandwiches were carefully prepared — this might be the best Dunkin in the area. They just need to pay a bit more attention to keeping the tables clean.
Atmosphere: 5
Food: 5
Service: 5
I have tried so many frozen chocolate in different locations but I’m swearing in God nobody doesn’t make the best frozen chocolate as this store in this location !!! Matter what is far away from my home I would be go every time in this store for my delicious frozen chocolate!!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Depending on the time of day, as well as whether you go through the drive-thru or go inside, there could be a long line and wait.
As I understand it, this location has an order ahead, which allows you to bypass the drive-thru line to pick up your order. If that's something you do, it would probably be recommended, especially if you are coming very early in the morning or any of the other busy times.
Atmosphere: 3
Food: 3
Service: 4
Nice place good sitting area!!
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
They open at 5 am and after an early 911 call it’s an ideal place to wake up to a great coffee.
Atmosphere: 3
Food: 5
Service: 5
Slow ass service. None of the employees there acknoledge customer. If you dick up a delivery ordwrvthe order is never started until after you arive and wait 15+ minutes to get to talk to someone. Avoid this location.
Atmosphere: 1
Food: 1
Service: 1
They do not respect the people who enter the bathroom, they will open the door and that is a lack of respect.
Service: 1
When I was walking up to the counter to place my order, the barista was looking at me weird, I smiled and said hi but he looked angry and started walking away. I stood there and he looked at me angrily again and came back to me. I smiled again and said hi, how are you? He just looked angry and didn't even respond or say a word. So I told him what I wanted and that was it. Nasty person should not be working in customer service. Otherwise the food we ordered was good. Wouldn't come back to this location though. Also had annoying young kids being very loud and obnoxious while we tried to eat.
Atmosphere: 3
Food: 5
Service: 1
Airport facility
Atmosphere: 3
Food: 4
Service: 5
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