This shop on my way, I order around 3 time non of them I got what I need.
Atmosphere: 1
Food: 1
Service: 1
James Carter
Ordered a small Dunkin Midnight coffee. Directly in front of me, one of the people on the other side of the counter filled a small cup from a large stainless steel container with the label "original brew." The person then sidestepped two paces, stood there for a moment, then walked to the area of the counter where orders ready for pick up are placed, looked at me and announced "small Dunkin Dark." I responded that I saw this person fill the cup from the container marked "original brew." The person replied, No. I filled it from from over here," with a gesture of the hand waving to where they sidestepped and stood for a moment, after filling the cup from the container labeled "original brew." This was blatantly untrue, and a wholly unnecessary untruth. Still, I suspended my disbelief. Outside of the Dunkin Donuts, I tasted the coffee. It wasn't what I ordered. I returned the small coffee and asked for my money back, and with another personal behind the counter again insisting what I was given was Dunkin Dark, ultimately a refund was handed over to me. This isn't a massive deal, other than that in food service there ought not to be either outright untruths about whats being served, nor intentionally giving a patron something other than what they have ordered.
Atmosphere: 1
Food: 1
Service: 1
C Healey
Seved me raw bacon but offered to replace the sandwhich
Atmosphere: 3
Food: 1
Service: 5
Sherkhan Zackery
The refreshers they have on the menu is a must try and i love the fall season donuts.
Atmosphere: 5
Food: 5
Service: 5
Edward Alfano
Drive through only
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Iced Latte, Munchkins, Donuts
Kristen Labruzzo
The Dunkin on 4072 us 1 south I ordered from. It was a bad experience right off the bat. I was rushed to do my order and the communication between me and the women on the speaker was close to none.
I repeated my order multiple times and she still didn't understand me and couldn't get my order right.
I didn't want a regular hot cappuccino so when she asked me if I wanted a cappuccino I said no, ICED hazelnut cappuccino sugar free and than she changed it to frozen coffee.
When I drove up to the window she was yelling at me, asking me questions & interigating me. After, continuously yelling in the background to her co-workers about what she thought had happened.
After they "fixed" my order they still got it wrong. No hazelnut. Extra. I heard her yelling about me. Regardless, I showed no signs of hostility. I didn't want to deal with the anger. I've had a long week.
When I finally bit into my wrap there was so much cartilage, I was utterly grossed out and disgusted that I threw it out.
I looked at my wrong coffee order there was so little coffee it was shocking. The rest was cream. I took a sip and threw that out too. It was nasty.
I'm so aggravated. This is not how I wanted to start my Friday morning. All I wanted was a hazelnut iced cappuccino and a chorizo wrap. Even when I was deciding what to order I could hear the anger coming from the women. She said "Hello!? R u there!?!?" She rushed me. She couldn't even wait 30 seconds for me to say what I wanted. And when I said the order she said "AND....AND!?!?" "NOW DRIVE UP." no please, no nothing. The worst customer service. Makes me not want to go back there!!!! Thanks for nothing Dunkin. A waste of my money...
Atmosphere: 1
Food: 2
Service: 1
s l
Coffee ordered with cream and sugar did not have sugar mixed, coffee was not hot . My best guess is it was prepared long time back. It’s close to our house. We spend about 10 bucks everyday. Time to drive to north Brunswick to pick up our coffee even though it’s quite a journey.
Atmosphere: 1
Food: 1
Service: 1
zaqia mcdonald
Best Dunkin’ Donuts in town. Employees are always helpful and attentive and service is always fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Melissa Morales
We ordered through the drive thru. The girl at the window had an attitude as soon as we pulled up. You could see it all over her face. She hands us the tea without the lid fully on it. It spilled all over my husbands hand and everywhere in the car. NOT ONE APOLOGY! Two other people came to the window looking at us and looking at the floor where the cup was. No one gave us napkins, asked if his hand was okay from the hot tea. NOTHING! When we asked for them to stop looking at the floor and give us napkins, the lady had the nerve to raise her voice and say she was giving us napkins. She gave us nothing until we asked for it. Terrible workers there. Absolutely terrible!
If this is the Dunkin with the drive thru off the highway , I love this place. Always kind and do everything in a timely manner unlike Starbucks down the street.
Atmosphere: 5
Food: 5
Service: 5
Tamera Maxwell
coffee has a weird taste. I get the original blend light and sweet, but coffee tastes burnt. Line used to be wrapped around the building! Since december they fell off.
J. Nelson
Some are better than others but this was good
richa panchal
All time favorite for donuts ?
lauren campbell
I ordered iced tea through drive through. When I took a sip tasted like cleaning fluid of some sort. It was awful. Also smelled like strong cleaning solution. I tried to call to complain but no one answered. Called today and told manager was at the bank.
Dunkin is best place for sesame bagel 🥰
Atmosphere: 5
Food: 5
Service: 5
This shop on my way, I order around 3 time non of them I got what I need.
Atmosphere: 1
Food: 1
Service: 1
Ordered a small Dunkin Midnight coffee. Directly in front of me, one of the people on the other side of the counter filled a small cup from a large stainless steel container with the label "original brew." The person then sidestepped two paces, stood there for a moment, then walked to the area of the counter where orders ready for pick up are placed, looked at me and announced "small Dunkin Dark." I responded that I saw this person fill the cup from the container marked "original brew." The person replied, No. I filled it from from over here," with a gesture of the hand waving to where they sidestepped and stood for a moment, after filling the cup from the container labeled "original brew." This was blatantly untrue, and a wholly unnecessary untruth. Still, I suspended my disbelief. Outside of the Dunkin Donuts, I tasted the coffee. It wasn't what I ordered. I returned the small coffee and asked for my money back, and with another personal behind the counter again insisting what I was given was Dunkin Dark, ultimately a refund was handed over to me. This isn't a massive deal, other than that in food service there ought not to be either outright untruths about whats being served, nor intentionally giving a patron something other than what they have ordered.
Atmosphere: 1
Food: 1
Service: 1
Seved me raw bacon but offered to replace the sandwhich
Atmosphere: 3
Food: 1
Service: 5
The refreshers they have on the menu is a must try and i love the fall season donuts.
Atmosphere: 5
Food: 5
Service: 5
Drive through only
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Iced Latte, Munchkins, Donuts
The Dunkin on 4072 us 1 south I ordered from. It was a bad experience right off the bat. I was rushed to do my order and the communication between me and the women on the speaker was close to none.
I repeated my order multiple times and she still didn't understand me and couldn't get my order right.
I didn't want a regular hot cappuccino so when she asked me if I wanted a cappuccino I said no, ICED hazelnut cappuccino sugar free and than she changed it to frozen coffee.
When I drove up to the window she was yelling at me, asking me questions & interigating me. After, continuously yelling in the background to her co-workers about what she thought had happened.
After they "fixed" my order they still got it wrong. No hazelnut. Extra. I heard her yelling about me. Regardless, I showed no signs of hostility. I didn't want to deal with the anger.
I've had a long week.
When I finally bit into my wrap there was so much cartilage, I was utterly grossed out and disgusted that I threw it out.
I looked at my wrong coffee order there was so little coffee it was shocking. The rest was cream. I took a sip and threw that out too. It was nasty.
I'm so aggravated. This is not how I wanted to start my Friday morning. All I wanted was a hazelnut iced cappuccino and a chorizo wrap. Even when I was deciding what to order I could hear the anger coming from the women. She said "Hello!? R u there!?!?" She rushed me. She couldn't even wait 30 seconds for me to say what I wanted. And when I said the order she said "AND....AND!?!?" "NOW DRIVE UP." no please, no nothing. The worst customer service. Makes me not want to go back there!!!! Thanks for nothing Dunkin. A waste of my money...
Atmosphere: 1
Food: 2
Service: 1
Coffee ordered with cream and sugar did not have sugar mixed, coffee was not hot . My best guess is it was prepared long time back. It’s close to our house. We spend about 10 bucks everyday. Time to drive to north Brunswick to pick up our coffee even though it’s quite a journey.
Atmosphere: 1
Food: 1
Service: 1
Best Dunkin’ Donuts in town. Employees are always helpful and attentive and service is always fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
We ordered through the drive thru. The girl at the window had an attitude as soon as we pulled up. You could see it all over her face. She hands us the tea without the lid fully on it. It spilled all over my husbands hand and everywhere in the car. NOT ONE APOLOGY! Two other people came to the window looking at us and looking at the floor where the cup was. No one gave us napkins, asked if his hand was okay from the hot tea. NOTHING! When we asked for them to stop looking at the floor and give us napkins, the lady had the nerve to raise her voice and say she was giving us napkins. She gave us nothing until we asked for it. Terrible workers there. Absolutely terrible!
Atmosphere: 1
Service: 1
Restaurantji Recommends
If this is the Dunkin with the drive thru off the highway , I love this place. Always kind and do everything in a timely manner unlike Starbucks down the street.
Atmosphere: 5
Food: 5
Service: 5
coffee has a weird taste. I get the original blend light and sweet, but coffee tastes burnt. Line used to be wrapped around the building! Since december they fell off.
Some are better than others but this was good
All time favorite for donuts ?
I ordered iced tea through drive through. When I took a sip tasted like cleaning fluid of some sort. It was awful. Also smelled like strong cleaning solution. I tried to call to complain but no one answered. Called today and told manager was at the bank.
Atmosphere: 3
Food: 1
Service: 3
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