Baba’s Bagel - Belle Mead NJ
21 Belle Mead-Griggstown Rd Unit: 101, Montgomery
(908) 262-7915
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Update: been a year since my original review and still the same mistakes and now very dirty.
They do not follow directions. What’s the point of writing down the order if you can’t get it right?
And then you’re given attitude after you say the order is not right. 3rd visit getting the same thing and they can’t get it right. Same curly hair guy writing down my order. Absolutely insane to me.
Atmosphere: 1
Food: 1
Service: 1
I live so close to this location, they have wonderful bagels and the staff is great. My biggest issue is that my order is always wrong, I always have to return for it to be corrected. As someone who does not eat pork, I don’t know how they can be called Halal. I usually order beef bacon but what’s the point if cooked on the same grill. Stick to the bagels my non pork eating peeps!
Atmosphere: 4
Food: 3
Service: 3
Prices are crazy
It was a very bad experience I asked her for sauces and the one who serves in this place gave me a face that even made me sad I'm sorry but better keep selling bagels because the hamburger they sold me was something bad the i felling sad I waste my money
Atmosphere: 1
Food: 1
Service: 1
Do not order a bagel with cream cheese here, they basically give you a dry bagel with the tiniest bit of cream cheese on it. I even asked for extra cream cheese and they must have scrapped off some. 3rd time this has happened. Never going back here, waste of money.
Atmosphere: 3
Food: 1
Service: 1
You can’t have a food business and keep forgetting people’s orders!
This is my 4th time receiving an incomplete order!
And on top of that the food is not that great.
That’s it for me!
Atmosphere: 3
Food: 2
Service: 1
This Resturant IS AMAZING!!!!!! I love this place for its bagels and cream cheeses.
Atmosphere: 4
Food: 5
Service: 4
I tried to ask for an everything bagel the girl behind the counter did not understand me at all , I wound up with an egg bagel instead , it was so doughy and not tasty at all , we will not be going back
Atmosphere: 3
Food: 3
Service: 3
Great sized bagels. Good schmear with the cream cheese
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️☆☆ (3 stars)
I’ve visited Baba’s Bagels two days in a row, and while the food itself is good, the customer service experience needs major improvement — especially for a new business trying to grow.
Day 1, I called to place an order. A woman answered but never greeted me or took my order — she stayed in a conversation with someone else and never returned to the phone. I ended up going in person to order. When I arrived, no one acknowledged me until a man on the grill came over. He was helpful, but it shouldn’t have taken that long for a greeting or service.
Day 2, I placed an order through DoorDash for pickup. When we arrived, the staff had no idea an order had come through and only started preparing it after we got there — even though the store was completely empty.
I want to see this business succeed because the bagels and food are genuinely good, but the service and attention to customers need serious work. I hope they make the necessary changes because the potential is there.
Restaurantji Recommends
Best place in all of NJ for bagels
Atmosphere: 5
Food: 5
Service: 5
Clean, Delicious food, Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Now let me explain my ratings and ill get to the categories of the stars. First we went in and the girl at the register was friendly and very accommodating. That part of the vist was great. Now ill explain the atmosphere of a 2. Besides the helpful counter girl was another woman who i felt was glaring at us the whole time and we felt uncomfortable. If this was just a misunderstanding I apologize for it. Now for the food, it was great. First we got some bagels to go, they were very interesting. I also got the last asiago cheese bagel and had the garden cream cheese , that was also delicious. We got an oreo, chocolate chip, (i think was the second it was next to the oreo,) and the new strawberry one. We didnt eat them yet but il say they look delicious and well made. Then we ordered a black and white cookie, not made there but delicious. Then we got a double chocolate fudge? (I think thats the name, it was all brown and very chocolatey.) For the finally we asked for the Tuscan turkey sandwich. Now this is where the 2 star rating comes in. The sandwich was just a turkey sandwich with lettuce, tomatoes, and onions, nothing else. It was just OK when I ate it. What i wanted was the tuskan turkey, which was roasted turkey, provolone, roasted red peppers and mayo. There was not even mayo on the sandwich. We asked for extra mayo and mustard on the sandwich and the side. We got the side ones though. On too of the thr muffin they gave us was a chocolate chip and not the double chocolate. Oh I forgot the sides for the sandwich we got was the macaroni salad which was great. The price was also good. The 2 comes from the disappointment of opening up something you were waiting for and getting something wrong and the atmosphere feeling from inside. I can get over the atmosphere as the food was great. I would go back, they just have to communicate better.
Atmosphere: 2
Food: 3
Service: 5
At one point I was patron, a satisfied one at that. However, that satisfaction no longer stands. The food is OK, but when it comes to the staff, not so much. My dear friend was treated with sheer disrespect, she was mistreated and made to feel uncomfortable.
Whether it be in the form of inappropriate comments or behaviors the managerial staff made the experience horribly unpleasant for her. Myself and others have decided to never again give patronage to this establishment as a result of these (repeated) actions. I hope that anyone who reads this will rethink their patronage as well because such treatment is unacceptable.
Way over priced. Not good enough
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