Recommended dishes: Five Guys Style, Cheeseburger, Veggie Sandwich, Hamburger, Cheese Dog, Their Cheeseburger, Small Cajun Fries, Bacon Dog, Bacon Cheese Dog, Sprite Bottle, Bacon Cheese All the Way, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant, Grilled Cheese Burger and Fries, Close-Up View of Regular Order of Five Guys Fries, Little Fresh Cut Fries, Bacon Cheeseburger, Little Hamburger, Bacon Burger, Little Bacon Cheeseburger
Michael Scarn
We've been getting burgers from Five Guys for over 20 years. Their patties used to be super thick and juicy. Now they're paper thin and dry, basically no better than McDonald's but twice the price. The last time we ordered burgers they were so thin they literally had holes in them.
Save yourself $10 and go buy some frozen patties at the grocery store for $1 each. Any of them will be better than what Five Guys is serving these days.
Atmosphere: 1
Food: 2
Service: 3
T
Five Guys has some of the best fries around. Whenever we’re craving something salty and indulgent, this is our go-to spot. I even stop by sometimes just for fries. That said, we always ask for them well done ... otherwise, they come out a little undercooked. When they’re crisp and golden, though, they’re hard to beat.
I usually skip the burgers. The company gets an F for its antibiotic use in beef, which is disappointing. They taste great, sure, but I’d feel a lot better if they used higher-quality, antibiotic-free meat. It’s 2025, this should be standard by now.
On the bright side, the staff here is consistently friendly, and the manager goes out of their way to be helpful. You can tell they treat their team well. There’s noticeably less turnover compared to other fast-casual places.
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Cheeseburger
Peter Minarič
If I could rate the service 100 out of 10, I absolutely would. Not only was the food delicious and the staff incredibly kind, but they truly went above and beyond to help us in a moment of need.
We were traveling from Europe through New York to Washington, D.C., and stopped in for a bite to eat. That’s when we realized we urgently needed to print a parking permit for our accommodation in D.C.—on a Sunday. Being tourists, we hadn’t realized that most printing services in the U.S. are closed on Sundays.
The staff immediately jumped in to help, offering several suggestions, but unfortunately, all the options turned out to be closed. That’s when Jared, our unexpected hero, stepped in. With a warm smile and a calm attitude, he offered to print the document for us himself.
Jared didn’t just save the day—he made our trip. His kindness, problem-solving, and incredible hospitality left a lasting impression. Not only did he serve up great food and run an excellent store, but he also reminded us what true customer service looks like.
Thank you, Jared and the whole team—from four very grateful (and formerly lost) tourists. We’ll always remember your good deed.
Atmosphere: 5
Food: 5
Service: 5
Jessica Giordano
Five Guys serves up irresistibly juicy burgers, cooked on a flat-top grill. Love the wide range of toppings, making each burger a customizable, flavorful experience. Pair with their fries, I always get a small, big enough for 2 people!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Bacon Cheese All the Way
Phoenix
There are 2 reasons I deducted a star: 1. Price - They are a bit on the expensive side, although everything on the menu is excellent. 2. Fries - The fries are good but too greasy. By the time I got home, the grease from the fries leaked through the paper bag and onto my clothes. However, all that aside, the staff are super friendly, professional, and courteous. The burgers melt in your mouth!!! Superb! I am addicted to these darn things! Lol!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Little Fresh Cut Fries, Grilled Cheese Burger and Fries, Their Cheeseburger, French Fries
Demetric T
Great burgers
Atmosphere: 3
Food: 5
Service: 4
robbie brizak
Way overpriced!
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: French Fries, Cheeseburger
Punctilious Consulting
ZACH had great customer service. Nothing but patience and curious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger, French Fries, Cheeseburger
Winnifred ivy Manu
I ordered a burger and a milkshake and it was great.
I had a great experience here. The staff was pleasant, and very fast. The food is also good here.
Atmosphere: 5
Food: 5
Service: 5
Zartan Dread
Staff is quick witter,friendly and social with each other. The environment is welcoming and the food prep areas are clean, well managed and overall a great not good great experience.
Atmosphere: 5
Food: 5
Service: 5
Anthony Scarlo
Always love 5guys. Cause when you ask then please put the cheese on the burger they will, but when you ask some Lib at McDonald's they will add more onions when you say I'm allergic. Imagine 5guys being affordable like in 2017.
Kid-friendliness: Of course, just no men in women's bathrooms. Cause there 5 guys that'll stop that.
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Bacon Cheese All the Way, Small Cajun Fries, Little Fresh Cut Fries, Grilled Cheese Burger and Fries, A Burnt Five Guys Smashburger, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant, Their Cheeseburger, Close-Up View of Regular Order of Five Guys Fries, Bacon Burger, Little Bacon Cheeseburger, Bacon Cheeseburger, Bacon Cheese Dog, Hamburger, Little Hamburger, Cheeseburger
Dave P
Good food, workers were nice. Always busy but that’s a good thing
Atmosphere: 5
Food: 5
Service: 5
Peg Kinsell
Fast service, made to order.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Cajun Fries, Bacon Cheeseburger, Cheeseburger
Good food but I didn't see five guys there!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Cheeseburger, Veggie Sandwich, Hamburger, Cheese Dog, Their Cheeseburger, Small Cajun Fries, Bacon Dog, Bacon Cheese Dog, Sprite Bottle, Bacon Cheese All the Way, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant, Grilled Cheese Burger and Fries, Close-Up View of Regular Order of Five Guys Fries, Little Fresh Cut Fries, Bacon Cheeseburger, Little Hamburger, Bacon Burger, Little Bacon Cheeseburger
We've been getting burgers from Five Guys for over 20 years. Their patties used to be super thick and juicy. Now they're paper thin and dry, basically no better than McDonald's but twice the price. The last time we ordered burgers they were so thin they literally had holes in them.
Save yourself $10 and go buy some frozen patties at the grocery store for $1 each. Any of them will be better than what Five Guys is serving these days.
Atmosphere: 1
Food: 2
Service: 3
Five Guys has some of the best fries around. Whenever we’re craving something salty and indulgent, this is our go-to spot. I even stop by sometimes just for fries. That said, we always ask for them well done ... otherwise, they come out a little undercooked. When they’re crisp and golden, though, they’re hard to beat.
I usually skip the burgers. The company gets an F for its antibiotic use in beef, which is disappointing. They taste great, sure, but I’d feel a lot better if they used higher-quality, antibiotic-free meat. It’s 2025, this should be standard by now.
On the bright side, the staff here is consistently friendly, and the manager goes out of their way to be helpful. You can tell they treat their team well. There’s noticeably less turnover compared to other fast-casual places.
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Cheeseburger
If I could rate the service 100 out of 10, I absolutely would. Not only was the food delicious and the staff incredibly kind, but they truly went above and beyond to help us in a moment of need.
We were traveling from Europe through New York to Washington, D.C., and stopped in for a bite to eat. That’s when we realized we urgently needed to print a parking permit for our accommodation in D.C.—on a Sunday. Being tourists, we hadn’t realized that most printing services in the U.S. are closed on Sundays.
The staff immediately jumped in to help, offering several suggestions, but unfortunately, all the options turned out to be closed. That’s when Jared, our unexpected hero, stepped in. With a warm smile and a calm attitude, he offered to print the document for us himself.
Jared didn’t just save the day—he made our trip. His kindness, problem-solving, and incredible hospitality left a lasting impression. Not only did he serve up great food and run an excellent store, but he also reminded us what true customer service looks like.
Thank you, Jared and the whole team—from four very grateful (and formerly lost) tourists. We’ll always remember your good deed.
Atmosphere: 5
Food: 5
Service: 5
Five Guys serves up irresistibly juicy burgers, cooked on a flat-top grill. Love the wide range of toppings, making each burger a customizable, flavorful experience. Pair with their fries, I always get a small, big enough for 2 people!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Bacon Cheese All the Way
There are 2 reasons I deducted a star:
1. Price - They are a bit on the expensive side, although everything on the menu is excellent.
2. Fries - The fries are good but too greasy. By the time I got home, the grease from the fries leaked through the paper bag and onto my clothes.
However, all that aside, the staff are super friendly, professional, and courteous. The burgers melt in your mouth!!! Superb! I am addicted to these darn things! Lol!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Little Fresh Cut Fries, Grilled Cheese Burger and Fries, Their Cheeseburger, French Fries
Great burgers
Atmosphere: 3
Food: 5
Service: 4
Way overpriced!
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: French Fries, Cheeseburger
ZACH had great customer service. Nothing but patience and curious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger, French Fries, Cheeseburger
I ordered a burger and a milkshake and it was great.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Restaurantji Recommends
I had a great experience here. The staff was pleasant, and very fast. The food is also good here.
Atmosphere: 5
Food: 5
Service: 5
Staff is quick witter,friendly and social with each other. The environment is welcoming and the food prep areas are clean, well managed and overall a great not good great experience.
Atmosphere: 5
Food: 5
Service: 5
Always love 5guys. Cause when you ask then please put the cheese on the burger they will, but when you ask some Lib at McDonald's they will add more onions when you say I'm allergic. Imagine 5guys being affordable like in 2017.
Kid-friendliness: Of course, just no men in women's bathrooms. Cause there 5 guys that'll stop that.
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Bacon Cheese All the Way, Small Cajun Fries, Little Fresh Cut Fries, Grilled Cheese Burger and Fries, A Burnt Five Guys Smashburger, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant, Their Cheeseburger, Close-Up View of Regular Order of Five Guys Fries, Bacon Burger, Little Bacon Cheeseburger, Bacon Cheeseburger, Bacon Cheese Dog, Hamburger, Little Hamburger, Cheeseburger
Good food, workers were nice. Always busy but that’s a good thing
Atmosphere: 5
Food: 5
Service: 5
Fast service, made to order.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Cajun Fries, Bacon Cheeseburger, Cheeseburger
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