Panera Bread in the Centerton Center is always a treat...friendly and accommodating staff, service with a smile , good food ( and chi tea ) at a good price, and a plesant atmosphere are always constant. Five stars to Kyle and all team members!
Atmosphere: 5
Food: 5
Service: 5
Dominique Myers
Great Cobb salad, amazing customer service and the chai tea is delicious!! Also a great place to do any work or study, cafe vibes. 10/10
Atmosphere: 5
Food: 5
Service: 5
Dominico James
Professional and polite service. Food was prepared quickly.
Atmosphere: 4
Food: 4
Service: 4
Kevin Brooks
went to lunch with a pal. I ate wild rice soup and cream of chicken. The French onion soup was consumed by my spouse. The soup bowls arrived steaming and accompanied with freshly baked bread. They were both delicious.
Atmosphere: 5
Food: 5
Service: 5
Samantha Neese
EWW- I wonder what else they’re negligent with … CONTEXT: I am not local to this area. Anytime that I order from this Panera bread, I am driving a minimum of 30 minutes back home. Two weeks ago my mother had an operation, and requested Panera bread soup Post-op. It wasn’t until I got home, That I realized her was nowhere within the bag. I had to drive 35 minutes to and from, AGAIN, just to get the soup. They gave me an extra soup, but I spent $10 more in gas at that point. I was told “my bad”.
Today, I had a surgery And ask my mom to pick me up some Panera for my post-op. The Mac and Cheese & (bread/apple) are missing. At this point, I’ll just stop eating Panera- especially this one. I woke TOO HARD & In this Terrible Economy to have a multi million dollar corporation stealing money from me.
Like other comments- This location is negligent and the customer pays the price every single time. Chic-fil-a , has 5x the amount of customers yet i’ve never received a faulty order from them- so I don’t get it.
Considering this is now TWICE in a row and both after medical procedures- I would not order from here again. Panera is already expensive as is- I shouldn’t have to pay extra $$ in gas to come back to rectify their mistakes. Could’ve went to Mcdonald's for this.
Atmosphere: 2
Food: 3
Service: 2
Howl Calvin
Ordered delivery on 4/17 around 6pm and there were multiple things wrong with the order and it just doesn’t seem like anyone took the time to make it right/correct it
1- didn’t receive avocado on my sandwich (+$1.69) and was messily made, plus the pickle packed with it tasted old
2- my partners salad was messily made and didn’t include the double chicken we paid for (+$3.29 making it an almost $20 salad)
3- didn’t receive the side of mac and cheese i paid for
but don’t worry we got a third baguette for some reason 🙄 at least everything still tastes good
A D
Staff was fast and polite.
Atmosphere: 5
Food: 5
Service: 5
Kimmie Hajduk
First time at this location. Delicious, like all the others.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Green Goddess Cobb Salad with Chicken, Soup and Sandwich, Bistro French Onion Soup
I got my favorite broccoli cheddar soup. It's usually thick and creamy and nice and hot. Today it was as thin as water and barely Luke warm. Very disappointed
bella cordero
Love it here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Rev Jr
The lady that helped me, Hope, was fantastic. She has a unique quality that make the customer feel at home
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup and Sandwich, Cinnamon Crunch Bagel
Lanena915
Customer Service is great!! 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup and Sandwich, Green Goddess Cobb Salad with Chicken, Cinnamon Crunch Bagel, Asiago Bagel, Variety of Breakfast Sandwiches, Caesar Salad
Juanita Henry
I’m not a Panera bread fan. But I went in to get some soup since my little buddy requested it. However, they were out of it. I asked for chili and they were out of that too. However, Bree saved them from being crossed off my list with her wonderful customer service. She helped me find an alternative selection that I would enjoy. She was patient. Kind. Funny and informative. I’ll come back just because of employees like her. She also made my little buddy’s day by being so cool to him.
Panera Bread in the Centerton Center is always a treat...friendly and accommodating staff, service with a smile , good food ( and chi tea ) at a good price, and a plesant atmosphere are always constant. Five stars to Kyle and all team members!
Atmosphere: 5
Food: 5
Service: 5
Great Cobb salad, amazing customer service and the chai tea is delicious!! Also a great place to do any work or study, cafe vibes. 10/10
Atmosphere: 5
Food: 5
Service: 5
Professional and polite service.
Food was prepared quickly.
Atmosphere: 4
Food: 4
Service: 4
went to lunch with a pal. I ate wild rice soup and cream of chicken. The French onion soup was consumed by my spouse. The soup bowls arrived steaming and accompanied with freshly baked bread. They were both delicious.
Atmosphere: 5
Food: 5
Service: 5
EWW- I wonder what else they’re negligent with … CONTEXT: I am not local to this area. Anytime that I order from this Panera bread, I am driving a minimum of 30 minutes back home. Two weeks ago my mother had an operation, and requested Panera bread soup Post-op. It wasn’t until I got home, That I realized her was nowhere within the bag. I had to drive 35 minutes to and from, AGAIN, just to get the soup. They gave me an extra soup, but I spent $10 more in gas at that point. I was told “my bad”.
Today, I had a surgery And ask my mom to pick me up some Panera for my post-op. The Mac and Cheese & (bread/apple) are missing. At this point, I’ll just stop eating Panera- especially this one. I woke TOO HARD & In this Terrible Economy to have a multi million dollar corporation stealing money from me.
Like other comments- This location is negligent and the customer pays the price every single time. Chic-fil-a , has 5x the amount of customers yet i’ve never received a faulty order from them- so I don’t get it.
Considering this is now TWICE in a row and both after medical procedures- I would not order from here again. Panera is already expensive as is- I shouldn’t have to pay extra $$ in gas to come back to rectify their mistakes. Could’ve went to Mcdonald's for this.
Atmosphere: 2
Food: 3
Service: 2
Ordered delivery on 4/17 around 6pm and there were multiple things wrong with the order and it just doesn’t seem like anyone took the time to make it right/correct it
1- didn’t receive avocado on my sandwich (+$1.69) and was messily made, plus the pickle packed with it tasted old
2- my partners salad was messily made and didn’t include the double chicken we paid for (+$3.29 making it an almost $20 salad)
3- didn’t receive the side of mac and cheese i paid for
but don’t worry we got a third baguette for some reason 🙄 at least everything still tastes good
Staff was fast and polite.
Atmosphere: 5
Food: 5
Service: 5
First time at this location. Delicious, like all the others.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Green Goddess Cobb Salad with Chicken, Soup and Sandwich, Bistro French Onion Soup
Store is run tight especially when Hannah is MOD.
Atmosphere: 5
Food: 5
Service: 5
Had to go to another location - out of bagels!!
Restaurantji Recommends
I got my favorite broccoli cheddar soup. It's usually thick and creamy and nice and hot. Today it was as thin as water and barely Luke warm. Very disappointed
Love it here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
The lady that helped me, Hope, was fantastic. She has a unique quality that make the customer feel at home
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup and Sandwich, Cinnamon Crunch Bagel
Customer Service is great!! 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup and Sandwich, Green Goddess Cobb Salad with Chicken, Cinnamon Crunch Bagel, Asiago Bagel, Variety of Breakfast Sandwiches, Caesar Salad
I’m not a Panera bread fan. But I went in to get some soup since my little buddy requested it. However, they were out of it. I asked for chili and they were out of that too. However, Bree saved them from being crossed off my list with her wonderful customer service. She helped me find an alternative selection that I would enjoy. She was patient. Kind. Funny and informative. I’ll come back just because of employees like her. She also made my little buddy’s day by being so cool to him.
Atmosphere: 4
Food: 4
Service: 5
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