3 times now, my online order was shorted items, and the ones that were correct were burnt. I turned around and went back with my receipt. The Hindu couple argued and told me they put them in the bag, caused a scene, AND told me I was lying and refused to correct it. Very rude. Who lies about a missing donut or $4.86 worth of hasbrowns?! I refused to leave without the correct food or my money back. This is the closest location to my home. I'll drive further for better service. Avoid Ark Road and Marne Hwy location.
Atmosphere: 1
Food: 1
Service: 1
Joshbosh26
Coffee is good. Everything to eat is garbage. I asked for a decaf and they said we don't have any. Didn't even offer to brew some. As much money as I spend there on coffee. Congratulations here's your reward for your laziness. One star
Atmosphere: 1
Food: 1
Service: 1
Ward H. Blackwell
Still not sure what coffee I got. I watched the person pour a decaff and reg out of the exact same spout. When I asked they were pointing to coffee machines at other locations of stuff. But still confused how they were trying to clarify this. It was the exact same black spout from the exact same pot.
Atmosphere: 4
Food: 4
Service: 4
Michael McNinney
No issues in and out in a
Atmosphere: 5
Food: 5
Service: 5
W H
Had 1600 points and figured I would get a free coffee (500 points) so I brought up the reward QR and the employee scanned it..I was told it was only for cold brew so I walked away but reread the reward and saw that it said hot coffee so I went back and she again scanned it again...took another 500 points and was told not working, so I left minus 1000 points and no coffee...not gonna change my life but for some it may be a needed little financial break...
Atmosphere: 1
Food: 1
Service: 1
Kathie Dski
Gotta love Dunkin
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Iced Latte, Donuts
Meghan Hoffman
Do you put sugar and creamer in your coffee orders? Absolutely. So why do you REFUSE to put honey in the tea order? Because how am I supposed to put sticky honey in my tea while driving? I came through the drive through for a reason. Makes no sense.
Crish Shah
They were dishonest. I didn’t appreciate that, hopefully your experience is better.Asked for two cups and they agreed on drive thru but said I’d have to pay for another coffee when I got to the front for an empty cup
Food: 3
Service: 1
Rohit Shah
I went there asked for caramel iced latte with less ice, but there was no less ice but caramel was less and when I went back he just dumped in 2-3 pumps . No greeting, nothing.
Always friendly service, good fresh food and coffee. One of the best DD.
Atmosphere: 5
Food: 5
Service: 5
Ana Silva
The cashier was great but the man at the pick up line was very rude.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bagels
Esra Sevi
This Dunkin can be an amazing hit or a super low miss - if just depends on who is working I think. I don’t see much of the old staff which stinks because they used to be amazing!
S.P. M.
Ordered bagels with cream cheese. And the cream cheese was lighty, and I mean lightly on the bagels. Their extremely cheap on cream cheese.
Atmosphere: 1
Food: 1
Service: 1
Fredrick Koenig
This Place is one of the Best Dunkin Establishments and I can tell you the worst, I have been to about 100 Dunkins.This Dunkin is one of the top 5 that I have been to in n.j.
Clean and spacious thank you
Atmosphere: 5
Food: 5
Service: 5
3 times now, my online order was shorted items, and the ones that were correct were burnt. I turned around and went back with my receipt. The Hindu couple argued and told me they put them in the bag, caused a scene, AND told me I was lying and refused to correct it. Very rude. Who lies about a missing donut or $4.86 worth of hasbrowns?! I refused to leave without the correct food or my money back. This is the closest location to my home. I'll drive further for better service. Avoid Ark Road and Marne Hwy location.
Atmosphere: 1
Food: 1
Service: 1
Coffee is good. Everything to eat is garbage. I asked for a decaf and they said we don't have any. Didn't even offer to brew some. As much money as I spend there on coffee. Congratulations here's your reward for your laziness. One star
Atmosphere: 1
Food: 1
Service: 1
Still not sure what coffee I got. I watched the person pour a decaff and reg out of the exact same spout. When I asked they were pointing to coffee machines at other locations of stuff. But still confused how they were trying to clarify this. It was the exact same black spout from the exact same pot.
Atmosphere: 4
Food: 4
Service: 4
No issues in and out in a
Atmosphere: 5
Food: 5
Service: 5
Had 1600 points and figured I would get a free coffee (500 points) so I brought up the reward QR and the employee scanned it..I was told it was only for cold brew so I walked away but reread the reward and saw that it said hot coffee so I went back and she again scanned it again...took another 500 points and was told not working, so I left minus 1000 points and no coffee...not gonna change my life but for some it may be a needed little financial break...
Atmosphere: 1
Food: 1
Service: 1
Gotta love Dunkin
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Iced Latte, Donuts
Do you put sugar and creamer in your coffee orders? Absolutely. So why do you REFUSE to put honey in the tea order? Because how am I supposed to put sticky honey in my tea while driving? I came through the drive through for a reason. Makes no sense.
They were dishonest. I didn’t appreciate that, hopefully your experience is better.Asked for two cups and they agreed on drive thru but said I’d have to pay for another coffee when I got to the front for an empty cup
Food: 3
Service: 1
I went there asked for caramel iced latte with less ice, but there was no less ice but caramel was less and when I went back he just dumped in 2-3 pumps . No greeting, nothing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
Restaurantji Recommends
Always friendly service, good fresh food and coffee. One of the best DD.
Atmosphere: 5
Food: 5
Service: 5
The cashier was great but the man at the pick up line was very rude.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bagels
This Dunkin can be an amazing hit or a super low miss - if just depends on who is working I think. I don’t see much of the old staff which stinks because they used to be amazing!
Ordered bagels with cream cheese. And the cream cheese was lighty, and I mean lightly on the bagels. Their extremely cheap on cream cheese.
Atmosphere: 1
Food: 1
Service: 1
This Place is one of the Best Dunkin Establishments and I can tell you the worst, I have been to about 100 Dunkins.This Dunkin is one of the top 5 that I have been to in n.j.
Food: 5
Service: 5