Starbucks
3111 NJ-38, Mt Laurel
(856) 444-9777
Recent Reviews
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When I have to cram a week's work of assignments into one day there is no where to be. Thank you to the whole team for the excellent service.✨️
Atmosphere: 5
Food: 5
Service: 5
I am a Starbucks lover, literally get drinks 2-3 times a week. This place has made my drinks COMPLETELY wrong multiple times and it’s very frustrating. They always put lemonade instead of water in teas when you specifically pick no lemonade. Once they gave me a black coffee when I ordered black tea. The labels on the drinks are always right and they just slap it on the drink even when it’s wrong. Drinks are always remade but it’s such a waste of time to drive all the way back. Such a shame!
They are always so attentive when I bring my dogs with me and always offer them treats and I love that! Plus my order is made to perfect every time.
Atmosphere: 5
Food: 5
Service: 5
Worst service ever…I had to wait more than 10 minutes they see you and still ignore..
Atmosphere: 1
Food: 1
Service: 1
never get my drinks right. Always order light ice so can have extra foam . But they never give the extra.
No matter you order regular foam or extra. They are the same.
Never going back.
Btw the one at cherry hill (600 route 38) are the best!!!
Cheaper price, best drink!
Atmosphere: 1
Food: 1
Service: 1
I was there this morning. The man with the long brown ponytail was working the drive through. I got two coffees with the vanilla syrup. Neither of them had the syrup in them, though. Which I’m sure was an honest mistake. When I went inside and said this, a female barista gave me attitude, snatched the drinks from the counter and said she would remake them. With an attitude. Then she just placed them infront of me. I said thank you so much because I work in food service so I felt very bad having them remake it. But she slammed them on the counter and didn’t even say like “here you go” or anything. Quickly slammed them and walked away. Didn’t say you’re welcome either. Very disappointment because they are apparently trying to make their environment more friendly (writing on the cups etc). Definitely won’t come back to this location.
Atmosphere: 1
Food: 3
Service: 1
Extremely Unprofessional and Rude Behavior.
I had a very upsetting experience at this Starbucks location. My friends and I ordered coffee/food and sitting at outside table, when it was close to the 9:00 PM closing time an employee (** don’t want to call out the name) abruptly closed the doors right in our faces without any courtesy or communication. When we politely asked if we could step inside just to throw away our trash in the bins, the employee responded with unnecessary aggression. Shockingly, she was prepared for an huge argument — completely uncalled for and downright disrespectful.
This kind of unprofessional and hostile behavior is unacceptable, especially from a brand known for customer service. We weren’t asking for anything unreasonable—just to be treated with basic decency. I hope Starbucks management addresses this incident seriously.
Do better.
Atmosphere: 1
Food: 3
Service: 1
Wow- snarky bunch- customer service not great
Atmosphere: 4
Food: 2
Service: 1
It’s a Starbucks. You know what you’re going to get. The problem with this one is that the music is always so loud! You can barely hear the person right in front of you talking. So what’s the point of going out for a coffee if you can’t talk to the person you’re with, or have a tranquil moment with your cup, or catch up on some work?
Atmosphere: 1
Food: 4
Service: 4
Ordered a matcha with a shot of espresso and it was the grossest drink I’ve ever had. It tasted like they put a cup of unsweetened matcha powder in with a teaspoon of milk. Does this location not measure? $7 spent just to throw it out.
Restaurantji Recommends
All the worker's here are very pleasant and kind.
The sandwich and coffee was presented nice and hot, like I like it. It's always a pleasure to come to this store. Always clean in dining area.
Atmosphere: 5
Food: 5
Service: 5
Cleanliness and service is nice but if you are easily distracted and overstimulated I would not considering studying here as the music is kind of loud and there’s a lot of background noise (blenders going off and cleaning etc.) Coffee is okay though
Anything I’d order they don’t have in stock. Anything from food, they don’t have. They come up with an excuse we have been busy today. I get it but I named 8 different things from the menu…does the inventory manager knows how to do her job?
Sorry got super annoyed
Atmosphere: 1
Food: 1
Service: 3
People in these reviews need to find some patience.........HOWEVER WHEN I COME HERE ITS OUT OF MY WAY GOING TO WORK!! Their customer service is amazing !!
Atmosphere: 5
Food: 5
Service: 5
I go here almost every day and the staff is super friendly, they always ask if I want a pup cup for my dog. Love this location!
Atmosphere: 5
Food: 5
Service: 5
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