Smashburger
1260 Springfield Ave, New Providence
(908) 286-0100
Recent Reviews
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Great food nice people
My cashier’s was named Ivy, she was very sweet and patient with me along with providing any help I needed in service. Very clean area as well!
TV’s kept turning off while I was trying to look at the game, but the food and the service was a saving grace. Really good burgers, and even better people. The cashier at the front was pleasant and took my order with diligence, overall good place.
AMAZING food, Kaitlyn helped me out with her recommendations. We were driving by and wanted a quick bite, so glad I made my husband stop here. This one will be our go to place when we’re in NJ. Kaitlyn even made sure we liked the food too!!
I was there Saturday night and the service was quick . Everyone was friendly. I was in & out in no time . Love that . It was also very clean
Wont give water cups 👎
Service: 1
Susan was very helpful and pleasant to order from. The food came out quickly and was very goo.
Atmosphere: 5
Food: 5
Service: 5
The experience was terrible Susan was telling everyone to leave when we weren’t doing anything
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwiches
Emily and Mike were great, helped me out a lot, very reliable and friendly
Atmosphere: 5
Food: 5
Service: 5
Great workers and the food is good
Vegetarian options: There are great food choices that are useful for people who are vegetarian and they taste very good as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Smash with Smash Tots
Restaurantji Recommends
Very good fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger with Fries
I give up. Used to be 5 stars. Food options and cleanliness went down. Prices up. What happened to the great salads? Staff still nice.
Atmosphere: 3
Food: 3
Service: 4
I had an awful experience at this Smashburger location. I stood waiting for the attendant to take my order while she kept her back turned, doing other things and ignoring customers. On top of that, she forced a tip before providing any service—completely inappropriate.
When I tried to sit at a clean table, I was told I couldn’t and had to sit at a dirty one. When I asked if the table could be cleaned, I was told the attendant was too busy taking out the garbage. Seriously?
The staff here seem to have no understanding of basic customer service and act like they’re doing you a favor by just showing up. I won’t be coming back, no matter how good the food is supposed to be.
Atmosphere: 3
Food: 4
Service: 1
the food tasted rly good.
Parking: the parking was within 50ft of walking distance and was very accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger with Fries
Great
Kid-friendliness: Great kid food place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots
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