The past maybe 4 times I’ve been here they haven’t been able to properly cook my footlong cookie. I keep coming back to give them a second chance but I’m fed up now. Never buy their cookies!
Atmosphere: 3
Food: 4
Service: 1
Grace
Charged my for cutting my sandwich in half and wrapping it separately!! Also put about 3 flakes of shredded cheese on my sandwich and charged me $2(!) to put more. I go to other Subways about once a week and have NEVER been told any of this from any other subway across the country.
John F
8:40pm on Saturday and your closed? Hours say open til 9pm…thanks for the wasted trip!
Service: 1
Jovana Thompson
Two separate times they’ve been closed before 9pm, even before 8pm. They skimp out on the portions and the customer service is non existent.
Ali
closed over an hour early!! :(( im starving bro tf
Abhi Patel
I had one of the worst customer service experiences at this Subway location on July 18th around 8 PM. I had placed an order in advance, but when I arrived to pick it up, I found out they had canceled my order without informing me—no call, no message, nothing.
When I asked the staff about it, their behavior was rude and completely unprofessional. Shockingly, one of the employees threw the change at my face, which was incredibly disrespectful and humiliating. I tried to speak with the manager, expecting a reasonable explanation or at least an apology, but the manager’s attitude was just as careless and dismissive.
This kind of treatment is completely unacceptable. Subway seriously needs to investigate this location and take action. No customer should be treated like this. I will not be returning and strongly advise others to avoid this store.
Service: 1
Pankaj Mhatre
Horrible service the girl who working on the counter it's verry verry rude she literally yelled on me. I will not come back again this location.
Atmosphere: 1
Food: 1
Service: 1
Joe Catania
Just bought 4 sandwiches, bread was stale, really stale. Tried to call Subway to complain and no one answered the phone at 1:35PM. Terrible.
Imran Naikwadi
We went there on weekday @8:30pm and they were closed. It was supposed to be open tillll 9:00pm. We were so disappointed. We went back home, my wife had to cook! Obviously not happy with the experience.
Atmosphere: 1
Food: 1
Service: 1
Walker Mangum
Sandwich was OK, cookies were great, and staff was very kind. Footlong combo is about the same price as a regular sub alone at J Mike's across the street!
The person working their was very kind and the food was great go to subway!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey & Ham
BENSON DONG
Stay away
Naseem Johnson
Front door says they close at 9pm. It is now 8:15pm and the door is locked. Employee says they’re closed. Poor business ethic, change the times of that is the case.
Atmosphere: 1
Food: 1
Service: 1
Ona Niederhausern
Purchased a buy one get one free promotion on the subway app. Pickup at this location
Showed up at the store for pickup and they wouldn’t give me my second sandwiche.
The owner was at home so I asked to talk to her. Owner said they don’t do buy one get one free even though the app let me order it. She just kept repeating that the app shouldn’t have let me do that. She made it my problem
Wouldn’t give a refund. She hung up and left the teenager there to deal with the fact she didn’t notify corporate that her store doesn’t participate.
Horrible customer service and a coward of an owner. Steer clear of this location
Atmosphere: 1
Food: 1
Service: 1
Ramona Niederhausern
Purchased a buy one get one free promotion on the subway app. Pickup at this locationShowed up at the store for pickup and they wouldn’t give me my second sandwiche.The owner was at home so I asked to talk to her. Owner said they don’t do buy one get one free even though the app let me order it. She just kept repeating that the app shouldn’t have let me do that. She made it my problemWouldn’t give a refund. She hung up and left the teenager there to deal with the fact she didn’t notify corporate that her store doesn’t participate.Horrible customer service and a coward of an owner. Steer clear of this location
The past maybe 4 times I’ve been here they haven’t been able to properly cook my footlong cookie. I keep coming back to give them a second chance but I’m fed up now. Never buy their cookies!
Atmosphere: 3
Food: 4
Service: 1
Charged my for cutting my sandwich in half and wrapping it separately!! Also put about 3 flakes of shredded cheese on my sandwich and charged me $2(!) to put more. I go to other Subways about once a week and have NEVER been told any of this from any other subway across the country.
8:40pm on Saturday and your closed? Hours say open til 9pm…thanks for the wasted trip!
Service: 1
Two separate times they’ve been closed before 9pm, even before 8pm. They skimp out on the portions and the customer service is non existent.
closed over an hour early!! :(( im starving bro tf
I had one of the worst customer service experiences at this Subway location on July 18th around 8 PM. I had placed an order in advance, but when I arrived to pick it up, I found out they had canceled my order without informing me—no call, no message, nothing.
When I asked the staff about it, their behavior was rude and completely unprofessional. Shockingly, one of the employees threw the change at my face, which was incredibly disrespectful and humiliating. I tried to speak with the manager, expecting a reasonable explanation or at least an apology, but the manager’s attitude was just as careless and dismissive.
This kind of treatment is completely unacceptable. Subway seriously needs to investigate this location and take action. No customer should be treated like this. I will not be returning and strongly advise others to avoid this store.
Service: 1
Horrible service the girl who working on the counter it's verry verry rude she literally yelled on me. I will not come back again this location.
Atmosphere: 1
Food: 1
Service: 1
Just bought 4 sandwiches, bread was stale, really stale. Tried to call Subway to complain and no one answered the phone at 1:35PM. Terrible.
We went there on weekday @8:30pm and they were closed. It was supposed to be open tillll 9:00pm. We were so disappointed. We went back home, my wife had to cook! Obviously not happy with the experience.
Atmosphere: 1
Food: 1
Service: 1
Sandwich was OK, cookies were great, and staff was very kind. Footlong combo is about the same price as a regular sub alone at J Mike's across the street!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The person working their was very kind and the food was great go to subway!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey & Ham
Stay away
Front door says they close at 9pm. It is now 8:15pm and the door is locked. Employee says they’re closed. Poor business ethic, change the times of that is the case.
Atmosphere: 1
Food: 1
Service: 1
Purchased a buy one get one free promotion on the subway app. Pickup at this location
Showed up at the store for pickup and they wouldn’t give me my second sandwiche.
The owner was at home so I asked to talk to her. Owner said they don’t do buy one get one free even though the app let me order it. She just kept repeating that the app shouldn’t have let me do that. She made it my problem
Wouldn’t give a refund. She hung up and left the teenager there to deal with the fact she didn’t notify corporate that her store doesn’t participate.
Horrible customer service and a coward of an owner. Steer clear of this location
Atmosphere: 1
Food: 1
Service: 1
Purchased a buy one get one free promotion on the subway app. Pickup at this locationShowed up at the store for pickup and they wouldn’t give me my second sandwiche.The owner was at home so I asked to talk to her. Owner said they don’t do buy one get one free even though the app let me order it. She just kept repeating that the app shouldn’t have let me do that. She made it my problemWouldn’t give a refund. She hung up and left the teenager there to deal with the fact she didn’t notify corporate that her store doesn’t participate.Horrible customer service and a coward of an owner. Steer clear of this location
Atmosphere: 1
Food: 1
Service: 1
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