Chipotle Mexican Grill

I’ve been to this Chipotle location a few times before, but this last visit was honestly one of the worst experiences I’ve had. The staff was rude and completely uninterested in providing even basic customer service. It felt like they were annoyed that I was even placing an order.

On top of that, the portions were shockingly small. They barely put any rice, protein, or toppings in the bowl — way less than what other Chipotle locations serve — yet they’re still charging full price. If I’m paying the same amount, I expect consistent portions. This felt like half a serving.

To make it worse, they were out of multiple veggies and several key ingredients. It seems like every time I go here, something is unavailable. How does a major chain constantly run out of basic items?

Overall, very disappointing. Poor service, tiny portions, and missing ingredients. Definitely not the standard you expect from Chipotle, and I won’t be returning to this location anytime soon.

Atmosphere: 1

Food: 1

Service: 1

Never order though their pickup lane. Worst among all locations

Service: 1

They half filled the bowl with food. Less food for the price paid.

Atmosphere: 2

Food: 3

Service: 1

Very bad food very bad service
Not recommended

Atmosphere: 1

Food: 1

Service: 1

I have no idea why their taste so different from other chipotles! I have given this location multiple chances and every time it’s nasty!

Food: 1

This has to be one of the WORST Chipotle Mexican Grill! The staff members were terrible, they had bad attitudes, very messy and made everyone’s food sloppy. The rice taste like it was not fully cooked, the guacamole had huge chucks of onion that were not fully chopped up. The steak and chicken were not fully seasoned. The place was chaotic

Atmosphere: 1

Food: 1

Service: 1

They are not opened even at 11:00am

Atmosphere: 1

Food: 1

Service: 1

This place most fo the time running out of the food items particularly white rice and they discriminate on race.

There were 20 people waiting in the line for 30 min just to get the white rice. By the time we got our turn they ran out of rice again. For spanish customer who is ahead of us they brought the white rice from drive thru section but for us they denied to bring white rice from drive thru section and asked us to wait.

Service: 1

They don't have food in stock. Garbage service. I asked for sauce on a side they didn't give it. Garbage service.

Atmosphere: 1

Food: 1

Service: 1

This one sucks.

Atmosphere: 1

Food: 1

Service: 1

No lines, good food, great value.

Didn't give me the chips I paid for after pandering me with questions at the register for 5 minutes, fajita veggies weren't even cooked, had ends of the bell peppers, and everyone there is just in a bad mood and doesn't have a good vibe. Worst chipotle I've ever been to.

Atmosphere: 1

Food: 1

Service: 1

I had a terrible experience at this store, I’ve never gave 1 star to any restaurant in my life, in aug 29/2025 around 8:55 pm I went there to pick up uber eats order, there was couple people were there already waiting for order before me. We were standing in line since 8:50 even asked cashier if order is ready or it’ll take time to prepare she said 1 minute very rudely and continued to take customers in store. We waited until 9:17 and when I asked if it’s ready now she still didn’t reply keep ignoring us and continued to take customers. After waiting more than 30 minutes I asked the lady who’s manager or in-charge of the shift and she said “it’s me” I was like what… don’t you know customers are waiting since 30 minutes, there were more than 7 people working she should send at least 1 person to fulfill online orders, she’s the worst manager I’ve ever seen. I used to work at Dunkin as manager year ago I saw the system and whatever was going on there. As a manager she should know how to manage and behave or please customer and give them best service. She was in between 35/45 years brown lady, if store owner or district manager is reading this review please do something to get your business up again. I Do NOT recommend this location as of now.

Atmosphere: 1

Food: 2

Service: 1

I am a big fan of chipotle and following this chain since Denver from 2001. This location can’t get the order right . Every time my order is wrong . How incompetent can you be to get order wrong each time . It’s not people’s fault who work there . It’s management fault who refuses to see the problems in their stores. If I can give 0 I would give it but unfortunately 1 is the lowest

Atmosphere: 1

Food: 1

Service: 1

I was there with my son we both have different taste buds unfortunately one of the last girls put pics de gallo in his oh well I guess I have to let them know next time we are separated orders .!

Atmosphere: 5

Food: 5

Service: 2