I find that the staff are typically not pleasant. The person helping me today got mad because I changed my mind about my bundlet flavors after she already put it in the register. And one of the bundlets was for my birthday-no comment from the person about that, just attitude when I changed my mind. I think the “customer service” factor needs to be bumped up a notch or two in the N bruns store. This is not the first time the visit there was unpleasant. I go back because the cakes are good—certainly not a return customer because of the service, unfortunately.I also read several other reviews complaining about customer service at this location. Seems this is a 3-5 year old problem. It’s probably about time to fix it??
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bundtlets
James Griffin
The cakes are delicious and the service was
Atmosphere: 5
Food: 5
Service: 5
Jenny Liu
I’m sharing this review about their bundlet towers. I love to give them as presents bc of its impressive presentation and it provides a sampling of delicious flavors. However, at this location, I ordered a triple tower for pick up as a gift recently and the bundlets were lopsided. They didn’t try to ensure they come out even or to level them before packaging. Depending on what angle you look at them, some appear 20% smaller than what you’d expect. Also bc they are lopsided and crooked, the icing is lopsided and sticks to the side of the packaging and breaks. So much of this gift is about appearances and I don’t feel good about gifting things that look less than perfect. I hope they do a better job of making sure the cakes are even and the right size. I purchased 4 towers the next day from the Princeton location and they did not have this problem.
Atmosphere: 4
Food: 3
Service: 3
Ash D.
I'd like to give a huge shout out to Amrutha, who has been extremely helpful and patient with me in picking out the perfect birthday cake for my wife. Very grateful for all her help and kindness! Thank you Amrutha!
Stephanie P.
The white chocolate raspberry is delicious! The employees are very attentive! Very clean place overall.
Danielle Ye
Heaven in a box! So delicious! The office enjoyed them. Also, super fresh and moist. Highly recommend it!!
debarilaw
They have a nice assortment of bundt cakes; different sizes and different flavors. My favorite is the lemon one.
Nicki N
The Bundt cakes are amazing. I'll let you know how it goes when I try it. Purchased it for a birthday.Omg, the birthday cake was a sensation!! You absolutely have to try it.
Kristin Westover
Ordered the chocolate chip gluten free cake for my birthday and it was such a big hit! It was so moist, which isn’t typical for gluten free. Everyone was raving about it!
Alexa DiMartino
Cakes are surprisingly moist and delicious. For some reason I thought bundt cakes would be dry but they are delicious here
I love stopping in and picking up a lil cake. I do wish they had more variety for Gluten Free or at least offered bundtinis for that flavor.
ANGEL GEORGE
Super moist cakes. If crack was a food..this would be it.
Ateka G.
Weird smell and taste. When I got to the store I noticed a weird chemical smell, almost like burning plastic. Very unnatural smell. Then the bundtini I got tasted like chemical too. Has anyone else experienced this? I could not enjoy it and want to know if these are safe to give to my family.
Cynthia S.
My son is living in Florida but knows I love these little cakes and he called in to have them send me a trio of some favorites. It was such a lovely gift and JBC packed it so nicely. It was a wonderful gift from my son. Thoughtful as always.It's been a special Mother's Day. A cup of coffee and a slice of delicious cake.
Rubi Perez Ochoa
The ladies here are superb!I'm very picky when it comes to cakes, but the ones here are a delight.
I find that the staff are typically not pleasant. The person helping me today got mad because I changed my mind about my bundlet flavors after she already put it in the register. And one of the bundlets was for my birthday-no comment from the person about that, just attitude when I changed my mind. I think the “customer service” factor needs to be bumped up a notch or two in the N bruns store. This is not the first time the visit there was unpleasant. I go back because the cakes are good—certainly not a return customer because of the service, unfortunately.I also read several other reviews complaining about customer service at this location. Seems this is a 3-5 year old problem. It’s probably about time to fix it??
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bundtlets
The cakes are delicious and the service was
Atmosphere: 5
Food: 5
Service: 5
I’m sharing this review about their bundlet towers. I love to give them as presents bc of its impressive presentation and it provides a sampling of delicious flavors. However, at this location, I ordered a triple tower for pick up as a gift recently and the bundlets were lopsided. They didn’t try to ensure they come out even or to level them before packaging. Depending on what angle you look at them, some appear 20% smaller than what you’d expect. Also bc they are lopsided and crooked, the icing is lopsided and sticks to the side of the packaging and breaks. So much of this gift is about appearances and I don’t feel good about gifting things that look less than perfect. I hope they do a better job of making sure the cakes are even and the right size. I purchased 4 towers the next day from the Princeton location and they did not have this problem.
Atmosphere: 4
Food: 3
Service: 3
I'd like to give a huge shout out to Amrutha, who has been extremely helpful and patient with me in picking out the perfect birthday cake for my wife. Very grateful for all her help and kindness! Thank you Amrutha!
The white chocolate raspberry is delicious! The employees are very attentive! Very clean place overall.
Heaven in a box! So delicious! The office enjoyed them. Also, super fresh and moist. Highly recommend it!!
They have a nice assortment of bundt cakes; different sizes and different flavors. My favorite is the lemon one.
The Bundt cakes are amazing. I'll let you know how it goes when I try it. Purchased it for a birthday.Omg, the birthday cake was a sensation!! You absolutely have to try it.
Ordered the chocolate chip gluten free cake for my birthday and it was such a big hit! It was so moist, which isn’t typical for gluten free. Everyone was raving about it!
Cakes are surprisingly moist and delicious. For some reason I thought bundt cakes would be dry but they are delicious here
Restaurantji Recommends
I love stopping in and picking up a lil cake. I do wish they had more variety for Gluten Free or at least offered bundtinis for that flavor.
Super moist cakes. If crack was a food..this would be it.
Weird smell and taste. When I got to the store I noticed a weird chemical smell, almost like burning plastic. Very unnatural smell. Then the bundtini I got tasted like chemical too. Has anyone else experienced this? I could not enjoy it and want to know if these are safe to give to my family.
My son is living in Florida but knows I love these little cakes and he called in to have them send me a trio of some favorites. It was such a lovely gift and JBC packed it so nicely. It was a wonderful gift from my son. Thoughtful as always.It's been a special Mother's Day. A cup of coffee and a slice of delicious cake.
The ladies here are superb!I'm very picky when it comes to cakes, but the ones here are a delight.