Customer service is very bad Manager, even worse, they don’t know what they’re
Atmosphere: 1
Food: 1
Service: 1
Andrew Gladfelter
After experiencing some opening woes a couple years ago, this place has improved a good deal. They still occasionally mess up orders, but the consistency has improved a lot.
Nathan Harrison
I visit Dunkin Donuts weekly to buy donuts for my clients. Service at this location was so bad I cancelled my order. Cashier correcting me, and her manager making things up when I told him I didn’t get my In App Rewards.
Atmosphere: 4
Food: 4
Service: 1
Galway
There is a man who works there who is disturbingly rude.
Stephen M.
Courteous staff and excellent food & coffees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Ann M
There is a man who works there who is disturbingly rude.
Nazia Raja
I had a bad experience first i ordereda regular coffee splenda and cream they put it in the receipt and never put it in the drinks and they gave me a cold coffe when I ordered a hot one he couldn’t even here me thru the drive thru and was very rude And my daughter ordered a Charlie cold foam there was barley any foam on top and there was no sugar at all it was dark roast coffe at this point
Atmosphere: 1
Food: 1
Service: 1
Julie Baduklu
It was a bit of a rough start after grand opening a year ago, but they've really gotten their act together. Decided to give them another chance after a few subpar orders and now I stop by most days.
AcostaPropertiesLLC
Morning staff is terrible. Not sure why you would choose to work a customer service job if you’re gonna be miserable all the time.
There is this NASTY guy with a bad attitude, never say hello, never Good Morning, and that boring him to serve you. I don't know how this company hired those kind of people who put down the american service.
C D
Every time I go here something is messed up, I order the same thing every single time, and often it is incorrect. I tried something different this morning and got the new peppermint latte, it was hardly even warm at best, and had over 2 inches of room to the top. $5.53 wasted. This location is terrible
Nathaniel Iskander
I ordered 2 orders of snacking bacon and they were both COLD, not room temperature, COLD. For reference, I have ordered the bacon before and it is hot and sizzling. When I went to grab my drink, I ordered cold foam. The drink was a quarter empty with no cold foam. When the guy goes to poor the cold foam I saw his finger touch the drink.
Emma Anderson
Fast service in store or drive through. Clean place for meeting friends or have a break.
Terrible.
Customer service is very bad Manager, even worse, they don’t know what they’re
Atmosphere: 1
Food: 1
Service: 1
After experiencing some opening woes a couple years ago, this place has improved a good deal. They still occasionally mess up orders, but the consistency has improved a lot.
I visit Dunkin Donuts weekly to buy donuts for my clients. Service at this location was so bad I cancelled my order. Cashier correcting me, and her manager making things up when I told him I didn’t get my In App Rewards.
Atmosphere: 4
Food: 4
Service: 1
There is a man who works there who is disturbingly rude.
Courteous staff and excellent food & coffees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
There is a man who works there who is disturbingly rude.
I had a bad experience first i ordereda regular coffee splenda and cream they put it in the receipt and never put it in the drinks and they gave me a cold coffe when I ordered a hot one he couldn’t even here me thru the drive thru and was very rude And my daughter ordered a Charlie cold foam there was barley any foam on top and there was no sugar at all it was dark roast coffe at this point
Atmosphere: 1
Food: 1
Service: 1
It was a bit of a rough start after grand opening a year ago, but they've really gotten their act together. Decided to give them another chance after a few subpar orders and now I stop by most days.
Morning staff is terrible. Not sure why you would choose to work a customer service job if you’re gonna be miserable all the time.
Restaurantji Recommends
The best Dunkin in the area
There is this NASTY guy with a bad attitude, never say hello, never Good Morning, and that boring him to serve you. I don't know how this company hired those kind of people who put down the american service.
Every time I go here something is messed up, I order the same thing every single time, and often it is incorrect. I tried something different this morning and got the new peppermint latte, it was hardly even warm at best, and had over 2 inches of room to the top. $5.53 wasted. This location is terrible
I ordered 2 orders of snacking bacon and they were both COLD, not room temperature, COLD. For reference, I have ordered the bacon before and it is hot and sizzling. When I went to grab my drink, I ordered cold foam. The drink was a quarter empty with no cold foam. When the guy goes to poor the cold foam I saw his finger touch the drink.
Fast service in store or drive through. Clean place for meeting friends or have a break.
Atmosphere: 4
Food: 4
Service: 4