First & foremost, McDonald's, you're absolutely ridiculous for making your rewards program consist of numerous daily deals & promos in addition to an extensive selection of options to redeem points yet only allow ONE reward, deal or promo to be used per order.
How the heck is that rewarding?! You end up paying more using rewards than if you didn't. You're not even close to "struggling" so let's get over the corporate greed nonsense and launch a rewards program that actually rewards your customers. I have A LOT of points that have gone to waste & "expired" yet I haven't been able to use them unless I place 4 separate orders which no one has time for those games.
Secondly, in regards to this specific location, the mgr who worked the drive thru window the night of our visit was EXTREMELY rude simply because we had a few questions. For example, could I swap the 2 cheeseburgers in the Eagles bundle box w/ 2 McChicken's? Like the ones from the $1 menu, nothing crazy. You would have thought we were asking to be given 6 Big Macs in place of those 2 little cheeseburgers.
Then, after already being treated like crap at window 1, I proceed to window 2. I didn't think you could get much ruder or more miserable but I guess when your manager is mean & miserable then it only would make sense for the employees under him to be even worse. I've NEVER been given such an attitude simply for asking for BBQ Sauce!! Dude handed me my drink & I VERY nicely said "Thank you! Have a great night!" And in return I was completely ignored & if looks could kill then I definitely would NEVER have had the chance to write this review because I legit would have dropped dead INSTANTLY.
I wish I could say I was exaggerating when describing their rudeness & all around MISERABLE attitudes but sadly I couldn't make that up if I tried. I will NEVER go back there again.
Tbh I'm 100% DONE w/ McDonald's as a whole until they learn how to not try making jokes of their customers, the people that keep them in business and actually launch a REAL Rewards program that actually rewards their customers for supporting their business.
The food has gone wayyyy downhill, has gotten SIGNIFICANTLY smaller yet also A LOT more expensive, the staff couldn't care less about what's going on nor about how they treat the customers, & now you're making a complete joke of your customers by claiming to "Reward" them. Between that & cutting corners by giving Canada glass cups & the U.S plastic ones; we'd legit be dummies to continue spending ANY of our money there until they actually begin to care about people again & the product(s) they serve.
Oh & if you're gna bring back nostalgic items like Boo Buckets & those cups actually put forth the funds & the effort to make them as they were. That's the ONLY reason they're nostalgic. NO ONE wants your new cheap versions you're trying to pass off.
Do better McDonald's. In ALL areas.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Crispy Chicken Sandwich, World Famous Fries
Jennifer Rose
We came here to dine in. When you walk in the temp was atleast 85 degrees inside. We waited about 15 minutes for our food and my friends was about 20 minutes wait. They said nothing to us about a wait. They gave one of the kids their sandwhich without a top bun. No ice in machine had to ask for ice. The coke dispenser was broken spraying my while arm with soda. They gave us no napkins and none were out in the soda area so once again had to ask for something again. Nuggets had definitely sat in a warmer for hours. This used to be the best mcdonalds in the area, not anymore. We paid a ridiculous amount of money for crap food and service. I didn't use the rest room but my son said he couldn't even wash his hands because the sink water was broken.
Atmosphere: 1
Food: 1
Service: 1
glenn wright
What can I say, it's a McDonald's. It is clean and neat inside. The service was fast and the employees were friendly.
Atmosphere: 4
Food: 3
Service: 4
James White
Worker at the first window was incredibly rude and judged us for ordering two extra fries, as we have other people that are eating. She made a clear face of judgement. nobody wants to feel judged for ORDERING FOOD! Upset and disappointed.
Atmosphere: 1
Food: 2
Service: 1
Juliet H
I thought the drive through would be quick since I was the first one in line for it when I got there. Not a lot of cars parked in the lot either. I was told to pull up to wait for my quarter pounder burger. I did not order anything but a burger. At least 6 cars in line behind me got their orders before I did, bigger orders than I ordered as well. I went into the store to get my order, which was given to me after being in there for about a minute. I am so confused why it took so long for me to get my burger. After being given my burger I tried to ask for more ketchup but no one was responsive and there were no condiments out that I could grab myself. I am extremely disappointed in my trip to this McDonald’s today and left feeling very upset.
Atmosphere: 1
Food: 3
Service: 1
Grizgrog (Grizgrog)
Very friendly staff, clean, and delicious butgers
Atmosphere: 5
Food: 5
Service: 5
Rob M
First customer of the day hash browns were fresh n ready, also the drive through Lady was nice
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Cheeseburger, French Fries
Josselyn Ortiz
It says it closes at 1 am on Saturday you place an order and when you arrive it is already closed
I love this place.
Atmosphere: 5
Food: 5
Service: 5
First & foremost, McDonald's, you're absolutely ridiculous for making your rewards program consist of numerous daily deals & promos in addition to an extensive selection of options to redeem points yet only allow ONE reward, deal or promo to be used per order.
How the heck is that rewarding?! You end up paying more using rewards than if you didn't. You're not even close to "struggling" so let's get over the corporate greed nonsense and launch a rewards program that actually rewards your customers. I have A LOT of points that have gone to waste & "expired" yet I haven't been able to use them unless I place 4 separate orders which no one has time for those games.
Secondly, in regards to this specific location, the mgr who worked the drive thru window the night of our visit was EXTREMELY rude simply because we had a few questions. For example, could I swap the 2 cheeseburgers in the Eagles bundle box w/ 2 McChicken's? Like the ones from the $1 menu, nothing crazy. You would have thought we were asking to be given 6 Big Macs in place of those 2 little cheeseburgers.
Then, after already being treated like crap at window 1, I proceed to window 2. I didn't think you could get much ruder or more miserable but I guess when your manager is mean & miserable then it only would make sense for the employees under him to be even worse. I've NEVER been given such an attitude simply for asking for BBQ Sauce!! Dude handed me my drink & I VERY nicely said "Thank you! Have a great night!" And in return I was completely ignored & if looks could kill then I definitely would NEVER have had the chance to write this review because I legit would have dropped dead INSTANTLY.
I wish I could say I was exaggerating when describing their rudeness & all around MISERABLE attitudes but sadly I couldn't make that up if I tried. I will NEVER go back there again.
Tbh I'm 100% DONE w/ McDonald's as a whole until they learn how to not try making jokes of their customers, the people that keep them in business and actually launch a REAL Rewards program that actually rewards their customers for supporting their business.
The food has gone wayyyy downhill, has gotten SIGNIFICANTLY smaller yet also A LOT more expensive, the staff couldn't care less about what's going on nor about how they treat the customers, & now you're making a complete joke of your customers by claiming to "Reward" them. Between that & cutting corners by giving Canada glass cups & the U.S plastic ones; we'd legit be dummies to continue spending ANY of our money there until they actually begin to care about people again & the product(s) they serve.
Oh & if you're gna bring back nostalgic items like Boo Buckets & those cups actually put forth the funds & the effort to make them as they were. That's the ONLY reason they're nostalgic. NO ONE wants your new cheap versions you're trying to pass off.
Do better McDonald's. In ALL areas.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Crispy Chicken Sandwich, World Famous Fries
We came here to dine in. When you walk in the temp was atleast 85 degrees inside. We waited about 15 minutes for our food and my friends was about 20 minutes wait. They said nothing to us about a wait. They gave one of the kids their sandwhich without a top bun. No ice in machine had to ask for ice. The coke dispenser was broken spraying my while arm with soda. They gave us no napkins and none were out in the soda area so once again had to ask for something again. Nuggets had definitely sat in a warmer for hours. This used to be the best mcdonalds in the area, not anymore. We paid a ridiculous amount of money for crap food and service. I didn't use the rest room but my son said he couldn't even wash his hands because the sink water was broken.
Atmosphere: 1
Food: 1
Service: 1
What can I say, it's a McDonald's. It is clean and neat inside. The service was fast and the employees were friendly.
Atmosphere: 4
Food: 3
Service: 4
Worker at the first window was incredibly rude and judged us for ordering two extra fries, as we have other people that are eating. She made a clear face of judgement. nobody wants to feel judged for ORDERING FOOD! Upset and disappointed.
Atmosphere: 1
Food: 2
Service: 1
I thought the drive through would be quick since I was the first one in line for it when I got there. Not a lot of cars parked in the lot either. I was told to pull up to wait for my quarter pounder burger. I did not order anything but a burger. At least 6 cars in line behind me got their orders before I did, bigger orders than I ordered as well. I went into the store to get my order, which was given to me after being in there for about a minute. I am so confused why it took so long for me to get my burger. After being given my burger I tried to ask for more ketchup but no one was responsive and there were no condiments out that I could grab myself. I am extremely disappointed in my trip to this McDonald’s today and left feeling very upset.
Atmosphere: 1
Food: 3
Service: 1
Very friendly staff, clean, and delicious butgers
Atmosphere: 5
Food: 5
Service: 5
First customer of the day hash browns were fresh n ready, also the drive through Lady was nice
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Cheeseburger, French Fries
It says it closes at 1 am on Saturday you place an order and when you arrive it is already closed
Takes forever to eat
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's always good at McDonald's fast friendly service and good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, French Fries
The morning staff is very professional
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Ordered Saltless fries for my wife and they were made perfectly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries
Always good! And Service.... A Big Thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries, Mcdouble, Quarter Pounder Hamburger
Service has been better and the food also improved over the past few months
Atmosphere: 4
Food: 4
Service: 4
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