I went for an ice cream cone this afternoon and ordered a scoop in a sugar cone. The young man had me pay for it first, and then I was presented with a cone by a young woman, who was holding the cone in her bare hands, with no wrapper or napkin. Are you trying to make your customers sick? Would you eat food touched by someone's bare hands after they've handled money and trash? I should have demanded a refund since they made me pay first, but I didn't. What a disappointment and waste of money as most of it went in the trash can. Please teach your employees basic hygiene!
Atmosphere: 1
Food: 1
Service: 1
Rachel Bond Keenan
Been there twice and both times they were very very lite on the added toppings/mix-ins. Reading other reviews I'm not alone in this. Owner offers to make good on your next visit instead of fixing the problem. Not looking for a handout, just getting what I paid for.
Rachel Keenan
Very disappointed in this location. I've been going to DQ since I've been a little girl and have always loved it. Since my local location closed, I've started visiting the Oakland location. Worse DQ I've ever been to. The Blizzards are VERY light on the add in ingredients so I decided to ask for extra and also offered to pay more. I got a cup of ice cream with some candy sprinkled on top. The entire cup is just vanilla...nothing more.
Bryan Essing
Loved it. Super nice kids work there. Great service
Chad Valyn
From my experience at this location they had great customer service and my order was good so I suggest this location if you're in the area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sundaes
dragonballZ
Third time in two weeks I’ve gotten a cotton candy blizzard and no candy toppings like the previous comment mentioned. It’s like essentially eating vanilla ice cream. So incredibly cheap , you will be missing out on our family’s purchases here on forward.
Sent my wife again to give it another shot, both our cotton candy blizzards only had toppings in the first inch of the medium and small blizzards. The entire bottom was once again nothing but soft serve vanilla . Unbelievable
I went to Wayne today and this is what it’s supposed to look like
Atmosphere: 2
Food: 1
Service: 1
Jessica Obara
Do not order an ice cream cake from here. They don’t follow directions or colors that you ask for then give a complete attitude when I asked them to fix it. It ended up looking like garbage. Saddle brook DQ has done an amazing job with all of our cakes, we just didn’t want to take the ride. Next time I won’t make that mistake.
Atmosphere: 1
Food: 1
Service: 1
Jeff D
You know when you’re REALLY craving something and looking forward to it then you’re COMPLETELY let down?Essentially spent $38 on what should have been Blizzards but ended up 5 cups of milk with toppings (no, it wasn’t even hot out). Then who I can only assume was the owner (bald guy with tattoos) just walks away after making eye contact and realizing how let down everyone was. After waiting 30 min to be served & then being completely let down, we got in the car, pulled up to the garbage bin and threw all of them out after taking only a bite or two.Make the drive to Wyckoff for DQ
Atmosphere: 1
Food: 1
Service: 1
M Padula
Terrible customer service. They did not honor their bogo deal on the blizzard because they do not have a scanner. Got 2 blizzards and one cone and they were runny which is not a first at this location.
Bobby VanPeenen
Outstanding! A must have place for ice cream with the family ?
I recently treated myself to a scoop of Brownie and Oreo ice cream, and it was nothing short of a heavenly experience for my taste buds. This delectable creation, which I sampled at a local ice cream parlor, perfectly blended the rich, chocolatey goodness of brownies with the delightful crunch of Oreo cookies.
Atmosphere: 4
Food: 5
Service: 4
Steve Gio
They make anything you could ask for and it's delicious!The young kids who work there seem to enjoy their jobs, and the owner seems friendly.They share a block with a Burger King, and especially on summer nights, this is a fun hangout spot for teens.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, Hot Fudge, Choco Brownie Extreme
Diana Regan
WOW! This place ROCKS!!! 10/10 Recommend! The team here is amazing. WOULD COME AGAIN! The cotton candy icecream and s’mores blizzard i would eat everyday if I could! Your missing out if you have never had dairy queen!
Atmosphere: 5
Food: 5
Service: 5
BB
Very good.
Debra Williams
Kid-friendliness: Very polite especially toward children
I went for an ice cream cone this afternoon and ordered a scoop in a sugar cone. The young man had me pay for it first, and then I was presented with a cone by a young woman, who was holding the cone in her bare hands, with no wrapper or napkin. Are you trying to make your customers sick? Would you eat food touched by someone's bare hands after they've handled money and trash? I should have demanded a refund since they made me pay first, but I didn't. What a disappointment and waste of money as most of it went in the trash can. Please teach your employees basic hygiene!
Atmosphere: 1
Food: 1
Service: 1
Been there twice and both times they were very very lite on the added toppings/mix-ins. Reading other reviews I'm not alone in this. Owner offers to make good on your next visit instead of fixing the problem. Not looking for a handout, just getting what I paid for.
Very disappointed in this location. I've been going to DQ since I've been a little girl and have always loved it. Since my local location closed, I've started visiting the Oakland location. Worse DQ I've ever been to. The Blizzards are VERY light on the add in ingredients so I decided to ask for extra and also offered to pay more. I got a cup of ice cream with some candy sprinkled on top. The entire cup is just vanilla...nothing more.
Loved it. Super nice kids work there. Great service
From my experience at this location they had great customer service and my order was good so I suggest this location if you're in the area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sundaes
Third time in two weeks I’ve gotten a cotton candy blizzard and no candy toppings like the previous comment mentioned. It’s like essentially eating vanilla ice cream. So incredibly cheap , you will be missing out on our family’s purchases here on forward.
Sent my wife again to give it another shot, both our cotton candy blizzards only had toppings in the first inch of the medium and small blizzards. The entire bottom was once again nothing but soft serve vanilla . Unbelievable
I went to Wayne today and this is what it’s supposed to look like
Atmosphere: 2
Food: 1
Service: 1
Do not order an ice cream cake from here. They don’t follow directions or colors that you ask for then give a complete attitude when I asked them to fix it. It ended up looking like garbage. Saddle brook DQ has done an amazing job with all of our cakes, we just didn’t want to take the ride. Next time I won’t make that mistake.
Atmosphere: 1
Food: 1
Service: 1
You know when you’re REALLY craving something and looking forward to it then you’re COMPLETELY let down?Essentially spent $38 on what should have been Blizzards but ended up 5 cups of milk with toppings (no, it wasn’t even hot out). Then who I can only assume was the owner (bald guy with tattoos) just walks away after making eye contact and realizing how let down everyone was. After waiting 30 min to be served & then being completely let down, we got in the car, pulled up to the garbage bin and threw all of them out after taking only a bite or two.Make the drive to Wyckoff for DQ
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. They did not honor their bogo deal on the blizzard because they do not have a scanner. Got 2 blizzards and one cone and they were runny which is not a first at this location.
Outstanding! A must have place for ice cream with the family ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I recently treated myself to a scoop of Brownie and Oreo ice cream, and it was nothing short of a heavenly experience for my taste buds. This delectable creation, which I sampled at a local ice cream parlor, perfectly blended the rich, chocolatey goodness of brownies with the delightful crunch of Oreo cookies.
Atmosphere: 4
Food: 5
Service: 4
They make anything you could ask for and it's delicious!The young kids who work there seem to enjoy their jobs, and the owner seems friendly.They share a block with a Burger King, and especially on summer nights, this is a fun hangout spot for teens.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, Hot Fudge, Choco Brownie Extreme
WOW! This place ROCKS!!! 10/10 Recommend! The team here is amazing. WOULD COME AGAIN! The cotton candy icecream and s’mores blizzard i would eat everyday if I could! Your missing out if you have never had dairy queen!
Atmosphere: 5
Food: 5
Service: 5
Very good.
Kid-friendliness: Very polite especially toward children
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