Dunkin'
51 Main St, Ogdensburg
(973) 823-1950
Recent Reviews
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Dunkin literally tastes better at this location! Thank you so much for our fast breakfast!
Atmosphere: 5
Food: 5
Service: 5
I'm writing this review with a heavy heart, as I genuinely love my local Dunkin' and the incredible staff who work there. They are consistently amazing, always friendly, efficient, and go above and beyond to provide great service. This review is not a complaint about them, but a desperate plea for corporate intervention to improve their working conditions.
My biggest concern, and one that demands immediate attention, is the severe lack of air conditioning inside the store. It's truly heartbreaking to see the dedicated employees working in such an uncomfortable and, frankly, unsafe environment. I've witnessed them wiping sweat from their brows while serving customers, which is not only difficult for them but also raises hygiene concerns.
I often visit Dunkin' not just for a drink, but also to cool off from the heat outside. However, lately, it feels just as hot, if not hotter, inside the store. This makes it impossible for customers to find relief and, more importantly, creates an unbearable situation for the staff who are stuck there for their entire shifts.
This isn't just about comfort; it's about the health and safety of your employees. Working in excessive heat can lead to dehydration, heat exhaustion, and other serious issues. These wonderful individuals are the backbone of your business, and they deserve a safe and comfortable place to work.
Dunkin' corporate, please take this matter with the utmost urgency and seriousness. Your staff at this location are truly gems, and they are suffering. Investing in proper air conditioning is not just a luxury; it's a necessity for their well-being and a testament to your commitment to your employees. Please help them.
Atmosphere: 1
Food: 4
Service: 5
Great service
If you’re going to close early because of New Year’s Eve, you should probably turn the open sign off and leave a note saying we closed early and not close at eight when you’re supposed to be open till nine
The staff is so friendly and accommodating!
I’m sorry most times coffee not bad but today omg super bitter my daughters was same-way really bitter 😔
Atmosphere: 4
Food: 3
Service: 4
Local DD comes with what you would expect from a Dunkin in a much more smaller community type feel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Macchiato, Sweet Black Pepper Bacon Breakfast Sandwich, Donuts
Consistently mediocre. Everyone who works the morning shift consistently shorts us on flavoring. They are willing to add more if asked, but that doesn't fix anything if there's a 70 percent chance of it being done wrong to begin with. The whole point of mobile pick up is to be quick and easy. Not making two stops because of a quality control issue that's very clearly on the staff.
Be better
Atmosphere: 2
Food: 2
Service: 1
The folks that run this Dunkin are the best. I wish I could give 100 stars for atmosphere and service. No matter the time of day or who is behind the counter, the staff is always consistently pleasant, kind and understanding. I have always been a Dunkin girl, but I am so thankful to have such awesome Dunkin staff to brighten my day every day. YOU GUYS ROCK!!!!! <3
Atmosphere: 5
Food: 5
Service: 5
No less than 5 locations I could stop at. All are fine, but this one is my favorite. I've been stopping here since they opened. Not one complaint. Friendly, efficient and reliable.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went to the drive in in the morning before work.It was a very quick and easy service for me
Atmosphere: 1
Food: 4
Service: 4
Always fresh coffee and donuts.
Atmosphere: 5
Food: 5
Service: 5
It's your typical dunkin' donuts. The service was reasonably fast and of course the donuts were good.Try the Boston cream.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
It's your typical dunkin' donuts. The service was reasonably fast and of course the donuts were good.
Try the Boston cream.
As a returning costumer who always purchases the same drink. And to come in to no longer having the drink customized when other Dunkin’s can customize it.
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