Went in for a lox bagel, total came out to $18. Somehow a single bagel sandwich is being sold for $18 when you can go to Costco, and for the same price make 8 lox bagels for the same price. Really unfortunate to take advantage of your customers and local community like this. The margins are astronomically skewed when it comes to lox bagels; just comes to show bagel shop owners' greed.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Dennis
I’ve loved this bagel spot since growing up in Old Bridge, and the bagels are still amazing. Even though I live farther away now, I continue to order through DoorDash because I genuinely enjoy the food.
That said, I’ve consistently had an issue when ordering a meat and cheese sandwich and requesting butter. There’s no option to add butter on DoorDash, even though I’m more than willing to pay for it. Each time I call to ask, I’m told I need to be charged extra through DoorDash but again, there’s no button or option available on my end. Only way for me to order a bagel with butter meat and cheese is if I ordered it as a bag with butter and add on meat to it and add it on cheese to it, but that comes equal $20 instead of the way I order it, which is already $10 for the bagel.
Most times, staff have been understanding and simply add it. Unfortunately, today when I called to explain this (again), the man I spoke with was rude and ended the call while I was still talking. That was really disappointing, especially since I’m still supporting this business from far away.
I truly love the food and want to keep ordering, but the attitude and lack of communication around something as small as butter takes away from the experience. I hope this can be addressed either by updating DoorDash options or improving customer service.
Atmosphere: 4
Food: 5
Service: 2
Jennifer Bishop
Haven't been here in years, still as good as I remember. Definitely a treat and delicious!
Atmosphere: 5
Food: 5
Service: 5
Mike McLeod
Very very rude and obnoxious employees, regret coming in.
Atmosphere: 1
Food: 3
Service: 1
DMS
Great place! Delicious! Bagels and wonderful service. Definitely will be back again!
Atmosphere: 5
Food: 5
Service: 5
prudhvi Lingamallu
Food was nice and it’s expensive
Atmosphere: 5
Food: 5
Service: 5
M M
Great bagel spot if you wanna wait 20 min pick up for just 3 bagels and a muffin. Does not match the brooklyn locations.
Placed an order 10 min ahead, got told twice after 20 min to wait for someone to pull a bagel off a shelf. Bagels were super chewey and not fresh at 10 am, Trash.
Dzengis Ramush
Great people food bagels excellent
Atmosphere: 5
Food: 5
Service: 5
Jon Cooper
If you have a phone number than why can’t you call in an order ? If you’re in the car and on the go you can’t order online. Good food but unconvinced. I don’t want to pay more money ordering pick up with a food service . The prices are less in the store than ordering online. I had to wait by their pick up area and took a peak in the kitchen. No one wearing gloves. Every employee answering the phone saying the same thing to customers. “ We don’t take orders over the phone”. The line in here is ridiculous! What a shame. The food is so good however this will be the last time I get food here.
Ordered a sesame bagel toasted with veggie cream cheese. It was delicious. And staff was super friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Lisa votto
Start wearing hair nets !! Second time I found a hair in my bagel within weeks!
al lamonica
The bagels are good but the way this place is run is absolutely ridiculous. I stood there for 10 minutes with no one in front of me in line waiting to get my order taken is a constant problem there with getting your food in a timely manner. I do not care about how busy it is you refused to have proper line separating people. You don’t take anyone’s money so that we need to come back to the counter and pay. I can’t believe anyone still goes and waits here. I can literally order drive to a different bagel store get my bagel and drive back to bagel boy and my order still won’t be finished! Get it together!
Alicia Morales
First experience - long line but moved pretty quickly. Ordered a sausage egg and cheese, paid almost $9, sat in my car to eat it and it was fully cold. Popped it in the toaster oven when I got home, ended up being pretty good, but I prefer my food served hot especially when I’m paying for it
Tom Klemm
I've gone to Bagel Boy since I moved to Old Bridge. After today and the last few times I have gone, I will not be going back. The quality of service and food has gone down while cost has gone up. Today, I was charged an extra $2 for lettuce, tomato, and onion on my sandwich. The best part was that I got home to having none of them on my sandwich! I understand that everything is more expensive now-a-days, but a $1 upcharge for lettuce is asinine. I would have not gotten those toppings if I knew about that rediculous charge. Turns out whoever made my food, thought the same thing
My son's favorite bagels.
Atmosphere: 5
Food: 5
Service: 5
Went in for a lox bagel, total came out to $18. Somehow a single bagel sandwich is being sold for $18 when you can go to Costco, and for the same price make 8 lox bagels for the same price. Really unfortunate to take advantage of your customers and local community like this. The margins are astronomically skewed when it comes to lox bagels; just comes to show bagel shop owners' greed.
Atmosphere: 1
Food: 1
Service: 1
I’ve loved this bagel spot since growing up in Old Bridge, and the bagels are still amazing. Even though I live farther away now, I continue to order through DoorDash because I genuinely enjoy the food.
That said, I’ve consistently had an issue when ordering a meat and cheese sandwich and requesting butter. There’s no option to add butter on DoorDash, even though I’m more than willing to pay for it. Each time I call to ask, I’m told I need to be charged extra through DoorDash but again, there’s no button or option available on my end. Only way for me to order a bagel with butter meat and cheese is if I ordered it as a bag with butter and add on meat to it and add it on cheese to it, but that comes equal $20 instead of the way I order it, which is already $10 for the bagel.
Most times, staff have been understanding and simply add it. Unfortunately, today when I called to explain this (again), the man I spoke with was rude and ended the call while I was still talking. That was really disappointing, especially since I’m still supporting this business from far away.
I truly love the food and want to keep ordering, but the attitude and lack of communication around something as small as butter takes away from the experience. I hope this can be addressed either by updating DoorDash options or improving customer service.
Atmosphere: 4
Food: 5
Service: 2
Haven't been here in years, still as good as I remember. Definitely a treat and delicious!
Atmosphere: 5
Food: 5
Service: 5
Very very rude and obnoxious employees, regret coming in.
Atmosphere: 1
Food: 3
Service: 1
Great place! Delicious! Bagels and wonderful service. Definitely will be back again!
Atmosphere: 5
Food: 5
Service: 5
Food was nice and it’s expensive
Atmosphere: 5
Food: 5
Service: 5
Great bagel spot if you wanna wait 20 min pick up for just 3 bagels and a muffin. Does not match the brooklyn locations.
Placed an order 10 min ahead, got told twice after 20 min to wait for someone to pull a bagel off a shelf. Bagels were super chewey and not fresh at 10 am, Trash.
Great people food bagels excellent
Atmosphere: 5
Food: 5
Service: 5
If you have a phone number than why can’t you call in an order ? If you’re in the car and on the go you can’t order online. Good food but unconvinced. I don’t want to pay more money ordering pick up with a food service . The prices are less in the store than ordering online. I had to wait by their pick up area and took a peak in the kitchen. No one wearing gloves. Every employee answering the phone saying the same thing to customers. “ We don’t take orders over the phone”. The line in here is ridiculous! What a shame. The food is so good however this will be the last time I get food here.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Ordered a sesame bagel toasted with veggie cream cheese. It was delicious. And staff was super friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Start wearing hair nets !! Second time I found a hair in my bagel within weeks!
The bagels are good but the way this place is run is absolutely ridiculous. I stood there for 10 minutes with no one in front of me in line waiting to get my order taken is a constant problem there with getting your food in a timely manner. I do not care about how busy it is you refused to have proper line separating people. You don’t take anyone’s money so that we need to come back to the counter and pay. I can’t believe anyone still goes and waits here. I can literally order drive to a different bagel store get my bagel and drive back to bagel boy and my order still won’t be finished! Get it together!
First experience - long line but moved pretty quickly. Ordered a sausage egg and cheese, paid almost $9, sat in my car to eat it and it was fully cold. Popped it in the toaster oven when I got home, ended up being pretty good, but I prefer my food served hot especially when I’m paying for it
I've gone to Bagel Boy since I moved to Old Bridge. After today and the last few times I have gone, I will not be going back. The quality of service and food has gone down while cost has gone up. Today, I was charged an extra $2 for lettuce, tomato, and onion on my sandwich. The best part was that I got home to having none of them on my sandwich! I understand that everything is more expensive now-a-days, but a $1 upcharge for lettuce is asinine. I would have not gotten those toppings if I knew about that rediculous charge. Turns out whoever made my food, thought the same thing
Atmosphere: 1
Food: 1
Service: 1
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