The worst service rude nasty clueless mess up every order gave several chances but the last time wanted a hot black tea I received a hot cup of bleach water I'm guessing they where cleaning machines and flushing with bleach solution and forgot then just poured a cup then got mad when I expressed my concern
Atmosphere: 1
Food: 1
Service: 1
Jenna
There is always an issue when ordering frozen coffee. They will give it to fully liquid and not care. Please fix your frozen coffee machine or train your employees to put more ice in it. Its not hard.
Jennifer Hull
Always friendly
Atmosphere: 5
Food: 5
Service: 5
Ted Koczon
Great place to fish !
Tom S.
They close the doors and dine in area early all the time, annoying.
Atmosphere: 1
Food: 5
Service: 1
scheby Nonya
This store doesn't maintain its property, which is only a reflection of how they must maintain the food and quality on the inside.
Atmosphere: 1
Food: 1
Service: 1
Ryan M
I never like going through drive-thrus so I walked in like I normally would to any place it was as soon as I did employee ran out from behind the counter and very rudely told me to get out I looked at him confused and he started approaching me very aggressively saying it again get out we're closed dining rooms closed I said The door was open I didn't know he kept approaching me and told me to use the drive-thru. I walked out went right to my car It was literally 7:56 I didn't know they closed that early could have swore I was there multiple times much later maybe I'm wrong still the way he approached me and told me to get out like I broke into the place I did not even go through the drive-thru did donuts are not even worth it they're usually stale it's just the closest dunkin' donuts to me I ended up driving to a different one
Atmosphere: 1
Food: 1
Service: 1
Joanna Bross
Love my Dunkin in Old Bridge on Rt. 516...the Staff is TERRIFIC!!
Atmosphere: 5
Food: 5
Service: 5
Mariusky Fernández
I like so much the cappuccino coffee.
CP
Sunday Feb 2nd @ 430pm. I ordered 2 bagels and i could literally hammer 🔨 nails with them. They were purposely taken from the old bin instead of the display. Shame on the kid who sold them to me.
Not sure why these donuts are not fresh especially when you go early morning. Was craving fresh doughy DK donuts..Went through the drive thru and ordered half dozen. Came home and the donuts THE BASIC GLAZED. And it was not fresh. It tasted like it was from the night before. Maybe trying to get rid of the old ones. Soooo upset! Store needs to quality check there inventory! I rather go to the one on 18!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Classic Donuts
dan pl
I never write reviews but my experience here has been so bad I had too. I live nearby and this has been my go-to DD for years. I usually only order ice coffee and recently it is usually always made wrong. The last few times it has tasted like spoiled cream in my coffee. I ordered an ice coffee with cream and caramel and it came out dark like it had mocha in it. It did not. And it was so sour I thought something was very wrong. Went back and asked for a new one showing how off looking my coffee looked. Received a new one and same thing. Looked way too dark and tasted sour. Over the years the quality of this location has gone bad. I can go to another DD down the street order the same thing and have no issues.
There is clearly something wrong with this location and I advise you to go somewhere else. If you mess up a simple ice coffee multiple times then what else are you getting wrong. This has been going on for months not just a 1 time bad experience
Atmosphere: 1
Food: 1
Service: 2
Jon Frank
Don’t waste your time going to this Dunkin when there’s one just down the road that although they have no drive thru they don’t continually screw up your mobile order big time! It’s not hard to read a receipt that clearly explains how the customer wants the coffee that they paid over $4 for! On top of that they have a big staff but the drive thru line is always 7+ cars deep with very little movement. What a joke! I’d give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Christina Rodriguez
I went through the drive thru this morning around 1am for a HOT coffee and my daughter wanted a refresher with lemonade. I pulled up the man asks me “how can I help you?” I give him the 1st order and then rudely asks me in a rush “is that all?” I said no, so I give him my daughter’s order.
I pull up to the window, his face says it all. Not a hello, not nothing. He’s miserable and doesn’t want to be there! I get my coffee which was COLD and my daughter gets her refresher with Green Tea and NOT Lemonade which is what we asked for.
Moral of the story, if you hate working at Dunkin, no matter the time. Please do us a favor and quit! This place needs to hire more friendly and customer service oriented workers. We will NOT be returning and telling our friends about this place.
Stay Away! Very rude and they don’t know how to take an order correctly.
The worst service rude nasty clueless mess up every order gave several chances but the last time wanted a hot black tea I received a hot cup of bleach water I'm guessing they where cleaning machines and flushing with bleach solution and forgot then just poured a cup then got mad when I expressed my concern
Atmosphere: 1
Food: 1
Service: 1
There is always an issue when ordering frozen coffee. They will give it to fully liquid and not care. Please fix your frozen coffee machine or train your employees to put more ice in it. Its not hard.
Always friendly
Atmosphere: 5
Food: 5
Service: 5
Great place to fish !
They close the doors and dine in area early all the time, annoying.
Atmosphere: 1
Food: 5
Service: 1
This store doesn't maintain its property, which is only a reflection of how they must maintain the food and quality on the inside.
Atmosphere: 1
Food: 1
Service: 1
I never like going through drive-thrus so I walked in like I normally would to any place it was as soon as I did employee ran out from behind the counter and very rudely told me to get out I looked at him confused and he started approaching me very aggressively saying it again get out we're closed dining rooms closed I said The door was open I didn't know he kept approaching me and told me to use the drive-thru. I walked out went right to my car It was literally 7:56 I didn't know they closed that early could have swore I was there multiple times much later maybe I'm wrong still the way he approached me and told me to get out like I broke into the place I did not even go through the drive-thru did donuts are not even worth it they're usually stale it's just the closest dunkin' donuts to me I ended up driving to a different one
Atmosphere: 1
Food: 1
Service: 1
Love my Dunkin in Old Bridge on Rt. 516...the Staff is TERRIFIC!!
Atmosphere: 5
Food: 5
Service: 5
I like so much the cappuccino coffee.
Sunday Feb 2nd @ 430pm. I ordered 2 bagels and i could literally hammer 🔨 nails with them. They were purposely taken from the old bin instead of the display. Shame on the kid who sold them to me.
Food: 1
Restaurantji Recommends
Very rude and very disrespectful
Not sure why these donuts are not fresh especially when you go early morning. Was craving fresh doughy DK donuts..Went through the drive thru and ordered half dozen. Came home and the donuts THE BASIC GLAZED. And it was not fresh. It tasted like it was from the night before. Maybe trying to get rid of the old ones. Soooo upset! Store needs to quality check there inventory! I rather go to the one on 18!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Classic Donuts
I never write reviews but my experience here has been so bad I had too. I live nearby and this has been my go-to DD for years. I usually only order ice coffee and recently it is usually always made wrong. The last few times it has tasted like spoiled cream in my coffee. I ordered an ice coffee with cream and caramel and it came out dark like it had mocha in it. It did not. And it was so sour I thought something was very wrong. Went back and asked for a new one showing how off looking my coffee looked. Received a new one and same thing. Looked way too dark and tasted sour. Over the years the quality of this location has gone bad. I can go to another DD down the street order the same thing and have no issues.
There is clearly something wrong with this location and I advise you to go somewhere else. If you mess up a simple ice coffee multiple times then what else are you getting wrong. This has been going on for months not just a 1 time bad experience
Atmosphere: 1
Food: 1
Service: 2
Don’t waste your time going to this Dunkin when there’s one just down the road that although they have no drive thru they don’t continually screw up your mobile order big time! It’s not hard to read a receipt that clearly explains how the customer wants the coffee that they paid over $4 for! On top of that they have a big staff but the drive thru line is always 7+ cars deep with very little movement. What a joke! I’d give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru this morning around 1am for a HOT coffee and my daughter wanted a refresher with lemonade.
I pulled up the man asks me “how can I help you?” I give him the 1st order and then rudely asks me in a rush “is that all?” I said no, so I give him my daughter’s order.
I pull up to the window, his face says it all. Not a hello, not nothing. He’s miserable and doesn’t want to be there! I get my coffee which was COLD and my daughter gets her refresher with Green Tea and NOT Lemonade which is what we asked for.
Moral of the story, if you hate working at Dunkin, no matter the time. Please do us a favor and quit! This place needs to hire more friendly and customer service oriented workers. We will NOT be returning and telling our friends about this place.
Stay Away! Very rude and they don’t know how to take an order correctly.
Atmosphere: 1
Food: 1
Service: 1
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