Panera Bread
3809 US-9, Old Bridge
(732) 591-7425
Recent Reviews
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Thanks for the hair in my sandwich!! Not mine, I’m a redhead. What happened to wearing hair nets/hats🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
I went in first thing in the morning for bagels and cream cheese for a meeting I was hosting. Not needing many, opted for the package deal anyway of 13 bagels and 2 cream cheese containers. I specified which bagels I wanted as Barbara Z (Team Leader) was ringing me up. She completed the transaction and as she coughed while she grabbed the box I realized I had not included any Asiago bagels. I asked Barbara if she could just substitute a couple others for Asiago ones as she had not even touched a single bagel yet. She immediately told be “No , you’ll have to buy more bagels if you want different ones “. Once the order is rung I can’t change it.” Really? Is inventory gonna be off that much that you can’t just grab 2 of a different kind? So I bought 2 more Asiago bagels because I really wanted one. I now left with 15 bagels for a 4 people. I will not go there for future meeting needs. I’ll find the next one up the street. A little customer service goes a long way and for a Team Leader, Barbara Z fell short.
Atmosphere: 4
Food: 4
Service: 1
Friendly staff always willing to help you. Knowledgeable in their menu. Food was promptly made as well.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Broccoli Cheddar Soup
Messed up 4th time
Atmosphere: 1
Food: 1
Service: 1
Panera has went down hill. They are running a special which is supposed to be an entire grilled cheese and tomato soup . Just so you know it's mini. The sandwich is mini. The mac and cheese was actually like a pasta , cheese soup that was filled 1/4 of the way and the chili has been changed to a spicy inedible slop. I paid 8 bucks for 5 bites of mac and cheese.I will never be back here again . The place was EMPTY.
Atmosphere: 4
Food: 1
Service: 1
DO NOT ORDER TAKE OUT FROM HERE. ALWAYS LOOK IN THE BAG… this was a salad I ordered. It’s 75% empty! Management is doing a shit job.
One of the better run Panera Breads. Salads don't taste frozen
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bakery, Broccoli Cheddar Soup, Caesar Salad
It's good it's panera but was alittle annoyed it took 10 mins for a staff member to approach me to take my order i guess they wanted me to self order on the pad but I just wanted a
Atmosphere: 4
Food: 4
Service: 2
After literally waiting 5 minutes for anybody to come to the counter to take.my cash order, an Asian lady went behind the counter really slow and punched in and then take a few more minutes to come back and take my order.
Two other people had already gave up and left
Then the person who took my order was wearing a mask which would have been fine , except she was not making eye contact or speaking loud enough to over come her mask wearing, making her possible to understand
Atmosphere: 2
Food: 2
Service: 1
Hot coffee
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
The Manager Jennifer went above and beyond for us. She is very nice.
Parking: Plenty of parking.
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Just ordered door dash… which is rare! Was really excited for a nice bread bowl of soup and a chicken caprese sandwich… what I got was cold soup and sandwich with literally dry plain chicken on a hard roll! I took pics but it doesn’t give me the option to upload! It’s a shame that it costs 50+ dollars to be disappointed….i work hard for my money and I would have rather set it on fire! At least I would have been warm for a min!
Food: 1
Service: 1
Recommended dishes: Breakfast Sandwich Family
Love this location.
Atmosphere: 5
Food: 5
Service: 5
This location is just so delightful. If any error is made they truly care and always go the extra mile to satisfy customers. There’s a manager by the name Sam ( with glasses) and she truly truly embodies the definition of a good hearted soul. I hope she becomes successful and runs her own buisness alongside a franchise of Panera.
Atmosphere: 5
Food: 5
Service: 5
Expensive just to get food that ends up being kid's sized, waste of money.
Atmosphere: 4
Food: 3
Service: 4
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