I ordered 2 pizzas and one was messed with/ tampered with. It was a regular cheese with stuffed crust and the cheese was ripped off the pie. Like, cooked with cheese and then scraped off. I can't post a picture but if you need just give me an email to send it to. Idk who was working last night at 11 (Dec 12th( but they need to get fired lol.
Melvin Mian
I see a lot of negative reviews, however, I had an amazing experience. The call center incorrectly took my order for a Veggie Lover Pan Pizza and asked additional special instructions with pineapple on the side. I picked up the pizza and when I brought it home, my mom told me this isn’t correct. I went back to the store and let Miguel and Shawn know the situation and without question, they made me another pizza within 10 minutes. The pizza was fresh and delicious. I’ve never had this amount of toppings on a pizza. Miguel and Shawn were great and I appreciate their professionalism and how quickly they were able to help me with my situation.
Atmosphere: 5
Food: 5
Service: 5
James Reo
Management is horrid. Miguel shouldn't run a hot dog truck and Kayla the girl on the phone is rude and completely lacks in customer service. Between them both that's why it's a 2.7 on google and a failing business. It's really ashame because people were excited about pizza hut untill the horrid food and customer service
Atmosphere: 1
Food: 1
Service: 1
Joe C
Food was a little greasy but all good
Atmosphere: 5
Food: 4
Service: 5
Jay Bell
They actually got more wrong with my order than right with it, which was honestly impressive. I’ve always loved Pizza Hut, but this isn’t Pizza Hut. It’s a franchise selling unrecognizable, inedible, cardboard crap in Pizza Hut boxes. Even the breadsticks are totally wrong. Tasted absolutely disgusting.
Food: 1
Service: 1
Jersey Red
New store, person on the phone had a difficult time explaining to me where the store is located. Easy, the old ShopRite on Rt. 9 N. in Old Bridge. Store is carry out only !! I walked into the restroom( combo mens & women's) and found what you see in the photos. Two employees on duty, not busy, no toilet paper in either spot, toilet seat was disgusting. It appears that it hasn't been cleaned in days, if not longer. The pizza was what it was, typical Pizza Hut . As far as cleanliness, well..... I won't return.
Atmosphere: 3
Food: 3
Service: 3
kyanna cokley
seen all of the construction going on wasn’t sure if the place was open or not so i called to verify, the guy that picked up was very rude ‘ and when i finally did get there and placed my order he still was rude, i asked for a garlic sauce and at first he said no they didn’t have any and then they were hanging on a little rack right behind him !!! not sure if both of our communications were off ‘ not a friendly person to have interacting with the people .
Atmosphere: 5
Food: 5
Service: 1
Mandud Dalel P.
I love their stuffed crust pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Eli Pinsky
Worst Pizza Hut I’ve ever been. Nasty staff! Completely useless! Been waiting for almost 2 hrs in store for one pie! It’s a joke here.
Atmosphere: 1
Service: 1
Damien Byrne
Haven't been to one in a minute brings back memorys
I ordered a stuffed crust pizza last night. I got a regular pizza. I ordered this through DoorDash. I did make a complaint to DoorDash, but they did nothing about it so upset. I was so happy that Pizza Hut came back will not be ordering from here again.
Food: 1
Raquel Jimenez
If I could give zero stars I would. The staff is rude and management promised me a refund when they charged me for 12 wings and I only received 6 but I have not gotten my refund. I will never be returning to this Pizza Hut. Terrible!
Kaitlyn Fritz
I got food poisoning from this place! Never again will I go here!
Food: 1
Omar “Omarito” Padrino Jr
Doesn’t taste like pizza hut. They are not doing it correctly.
I ordered 2 pizzas and one was messed with/ tampered with. It was a regular cheese with stuffed crust and the cheese was ripped off the pie. Like, cooked with cheese and then scraped off. I can't post a picture but if you need just give me an email to send it to. Idk who was working last night at 11 (Dec 12th( but they need to get fired lol.
I see a lot of negative reviews, however, I had an amazing experience. The call center incorrectly took my order for a Veggie Lover Pan Pizza and asked additional special instructions with pineapple on the side. I picked up the pizza and when I brought it home, my mom told me this isn’t correct. I went back to the store and let Miguel and Shawn know the situation and without question, they made me another pizza within 10 minutes. The pizza was fresh and delicious. I’ve never had this amount of toppings on a pizza. Miguel and Shawn were great and I appreciate their professionalism and how quickly they were able to help me with my situation.
Atmosphere: 5
Food: 5
Service: 5
Management is horrid. Miguel shouldn't run a hot dog truck and Kayla the girl on the phone is rude and completely lacks in customer service. Between them both that's why it's a 2.7 on google and a failing business. It's really ashame because people were excited about pizza hut untill the horrid food and customer service
Atmosphere: 1
Food: 1
Service: 1
Food was a little greasy but all good
Atmosphere: 5
Food: 4
Service: 5
They actually got more wrong with my order than right with it, which was honestly impressive. I’ve always loved Pizza Hut, but this isn’t Pizza Hut. It’s a franchise selling unrecognizable, inedible, cardboard crap in Pizza Hut boxes. Even the breadsticks are totally wrong. Tasted absolutely disgusting.
Food: 1
Service: 1
New store, person on the phone had a difficult time explaining to me where the store is located. Easy, the old ShopRite on Rt. 9 N. in Old Bridge.
Store is carry out only !!
I walked into the restroom( combo mens & women's) and found what you see in the photos. Two employees on duty, not busy, no toilet paper in either spot, toilet seat was disgusting. It appears that it hasn't been cleaned in days, if not longer.
The pizza was what it was, typical Pizza Hut .
As far as cleanliness, well..... I won't return.
Atmosphere: 3
Food: 3
Service: 3
seen all of the construction going on wasn’t sure if the place was open or not so i called to verify, the guy that picked up was very rude ‘ and when i finally did get there and placed my order he still was rude, i asked for a garlic sauce and at first he said no they didn’t have any and then they were hanging on a little rack right behind him !!! not sure if both of our communications were off ‘ not a friendly person to have interacting with the people .
Atmosphere: 5
Food: 5
Service: 1
I love their stuffed crust pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Worst Pizza Hut I’ve ever been. Nasty staff! Completely useless! Been waiting for almost 2 hrs in store for one pie! It’s a joke here.
Atmosphere: 1
Service: 1
Haven't been to one in a minute brings back memorys
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a stuffed crust pizza last night. I got a regular pizza. I ordered this through DoorDash. I did make a complaint to DoorDash, but they did nothing about it so upset. I was so happy that Pizza Hut came back will not be ordering from here again.
Food: 1
If I could give zero stars I would. The staff is rude and management promised me a refund when they charged me for 12 wings and I only received 6 but I have not gotten my refund. I will never be returning to this Pizza Hut. Terrible!
I got food poisoning from this place! Never again will I go here!
Food: 1
Doesn’t taste like pizza hut. They are not doing it correctly.
Food: 1
Best pizza hut in new jersey
Atmosphere: 5
Food: 5
Service: 5
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