This is my favorite Chick fil A in the area. They are always so kind and helpful. Food is always very hot and taste is consistently good. The place gets very crowded. A tip is to order ahead on the app so you don't have to wait for a while.
Joyce Armstrong
First time coming to a chickfilla that served old cold fries and sandwich. Not the normal quality they are known for.
Atmosphere: 2
Food: 2
Service: 4
Luz Morales
Great food first time me eating chick-fil-a..Matthew had great energy great customer service & greeted upon arrival great energy love it happy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Mitch Chung
Went to many Chick-fil-a restaurants in the past and service was always great. However, I had one of the worst experiences in any restaurant today at the Chick-fil-A in Paramus mall of NJ. I ordered a spicy chicken deluxe sandwich meal and had to wait almost 20 min. Several others who ordered after me were given their food before me, and when I finally approached them about my order, it was clear that my order was somehow misplaced. I was upset but still polite and waited, and the person who seemed to be a manager asked the kitchen to expedite my order. When my food finally came out, one of the workers just handed me my food with an attitude and didn't say a single word. I started to walk over to my table and noticed that the condiments I asked for during my order were no given so I had to walk back and ask for it again, and the same worker gave them to me with an attitude again, without saying a single word. I was pretty annoyed at this point, but didn't say anything and just sat at my table to eat. Then I saw that they gave me the wrong sandwich. This was the last straw and I immediately demanded a refund. The manager processed the refund and just told me I'll get my money in a few days. Absolutely ridiculous that from the cashier, server and manager, not a single person apologized to me and just talking to each other like nothing happened. It was not even busy when all of this occurred. I will never return to this location.
Service: 1
Coco Rolon
I love chick-fil-A, it’s the only fast food restaurant I eat. I don’t really eat at fast food restaurants but if I have to it’s definitely Chick-fil-A.
Greasy experience.Ample sauces.Reputation exceeds its performance to present appetizing sandwiches.This location has inefficient work staff.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Grilled Chicken Sandwich
Jaison Abraham
Their counter had a foul smell. The sprite drink tasted weird. Service not
Atmosphere: 2
Food: 2
Service: 1
Joel Angyal
Food is good. Line was a little
Atmosphere: 4
Food: 5
Service: 5
Elijan 'AL' Avdic
Waited over 10 minutes for 3 simple ice creams! Now a mushy mess. Chick-fil-A must be moving on from their past quick service. What's with hiding the napkins?
Atmosphere: 3
Food: 3
Service: 1
J. P.
Kids love the spot, nuggets delicious! Love the salads and chicken sandwich, yummy! Great experience overall! ?
Food doesn't wow us as much as before in past years I don't know if recipes have changed, etc. Service is always outstanding, however, and super fast.
Atmosphere: 3
Food: 3
Service: 5
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Service is kind, fast, and the food is what you know and love about Chick-fil-A. I like that there’s plenty of seating at this mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad, Chick-Fil-A Waffle Potato Fries
Great
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Chick fil A in the area. They are always so kind and helpful. Food is always very hot and taste is consistently good. The place gets very crowded. A tip is to order ahead on the app so you don't have to wait for a while.
First time coming to a chickfilla that served old cold fries and sandwich. Not the normal quality they are known for.
Atmosphere: 2
Food: 2
Service: 4
Great food first time me eating chick-fil-a..Matthew had great energy great customer service & greeted upon arrival great energy love it happy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Went to many Chick-fil-a restaurants in the past and service was always great. However, I had one of the worst experiences in any restaurant today at the Chick-fil-A in Paramus mall of NJ. I ordered a spicy chicken deluxe sandwich meal and had to wait almost 20 min. Several others who ordered after me were given their food before me, and when I finally approached them about my order, it was clear that my order was somehow misplaced. I was upset but still polite and waited, and the person who seemed to be a manager asked the kitchen to expedite my order. When my food finally came out, one of the workers just handed me my food with an attitude and didn't say a single word. I started to walk over to my table and noticed that the condiments I asked for during my order were no given so I had to walk back and ask for it again, and the same worker gave them to me with an attitude again, without saying a single word. I was pretty annoyed at this point, but didn't say anything and just sat at my table to eat. Then I saw that they gave me the wrong sandwich. This was the last straw and I immediately demanded a refund. The manager processed the refund and just told me I'll get my money in a few days. Absolutely ridiculous that from the cashier, server and manager, not a single person apologized to me and just talking to each other like nothing happened. It was not even busy when all of this occurred. I will never return to this location.
Service: 1
I love chick-fil-A, it’s the only fast food restaurant I eat. I don’t really eat at fast food restaurants but if I have to it’s definitely Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Food is delicious. Service is great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick
Restaurantji Recommends
Greasy experience.Ample sauces.Reputation exceeds its performance to present appetizing sandwiches.This location has inefficient work staff.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Grilled Chicken Sandwich
Their counter had a foul smell. The sprite drink tasted weird. Service not
Atmosphere: 2
Food: 2
Service: 1
Food is good. Line was a little
Atmosphere: 4
Food: 5
Service: 5
Waited over 10 minutes for 3 simple ice creams! Now a mushy mess. Chick-fil-A must be moving on from their past quick service. What's with hiding the napkins?
Atmosphere: 3
Food: 3
Service: 1
Kids love the spot, nuggets delicious! Love the salads and chicken sandwich, yummy! Great experience overall! ?
Atmosphere: 5
Food: 5
Service: 5