I had a birthday party and missing one gift, so I called 9 times in 4 hours but noone ever picked up the phone. Please pick up the phone!!!!
Atmosphere: 5
Food: 3
Service: 2
Rocky k
Did our son Vihaan Birthday party and everything was hassle free just walked in like a guest even though we are the host .. our dedicated party host Remy was great .. she was so attentive and arranged everything perfectly.. highly recommend to celebrate your little ones birthdays at this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, French Fries, Pizza
Jazmin Reyes
The best
Atmosphere: 5
Food: 5
Service: 5
Joseph C
125$$ for my family of four to come here play 40 games…. For my two children to jump around on new trampolines they just installed along with some horrible pizza. I will not be bringing my kids back … what a rip off
Atmosphere: 4
Food: 1
Service: 3
Jessica Klemer
Had my daughter's birthday party here for her and her classmates, and they had a blast. The place was packed, but the party host, Promise, went above and beyond to keep the kids engaged and excited. She was so sweet and attentive despite the chaos of the day. I'd come back to book a party just to have her host again!
For a large staff it is not run to it's expected experience. Found dirty tables, the line was long at times while one staff member was behind the counter. Management was at the entrance with another staff member before coming to help the line which he rude sense send another customer ahead of me after waiting on line to be assisted. Staff members on their phones while being assisted behind the counter as well. It really was not a great bang for my money.
Atmosphere: 1
Food: 5
Service: 1
Janine Garcia
What’s not to love? Chuck E. Cheese on a gloomy day, cheese pizza and kids wildin’ out, spotted Chucky on the dance floor. Always fun and I think this is one of the spacier ones in the area. 5 stars!
Atmosphere: 5
Food: 5
Service: 5
rice
Chuck E. Cheese used to be a go-to spot for family fun, but after my recent visit, I’m not sure it lives up to the hype anymore. The arcade games, which were always the main draw, were hit or miss. Many were either broken or out of order, which was incredibly frustrating. Even the ones that worked seemed outdated, and I noticed a few machines that didn’t properly register points or tokens.
The pizza, which I remember being decent in the past, was a letdown this time around. It’s still passable, but it was lukewarm and felt a bit bland, especially considering the price. The salad bar was sparse and didn’t look all that fresh either. For the money you’re spending, I expected much better quality.
The place itself was incredibly noisy and overcrowded, making it hard to relax and enjoy the time there. It felt like a constant hustle and bustle, with kids running around everywhere and parents struggling to keep up. While I understand that Chuck E. Cheese is designed for kids, it made the whole experience feel chaotic and stressful for the adults, too.
The staff was friendly and did their best to keep things running, but they were clearly understaffed. The service was slow, and it took a bit longer than expected to get our food. The entertainment (the animatronic show) seemed outdated and wasn't as exciting as I remembered it being during my childhood.
All in all, Chuck E. Cheese might still work for a quick, fun outing with young kids, but it's hard to overlook the many issues. I was hoping for a more enjoyable experience, but there are definitely better places for family entertainment and dining out these days. I’ll likely skip this spot next time.
Atmosphere: 1
Food: 2
Service: 2
Rosanna Burgos
Since I completed a survey after the birthday, but no one from management cared to reach out, I will write a review. First, if you are having an event, please count the game cards given. I trusted my host, but he doesn't know how to count, or they have something to charge for a service you are not using. When he gave me the cards, he said we only put three less cards in case some party members do not show up, and when I looked in the bag, it did not look like 22 cards, but when hosting an event with that many kids, you trust the host to back you up, which he didn't. I paid for 25 kids and only had 22 because the birthday kid is free. The food tasted a little off. Unfortunately, you guys have a survey set up to know what happened but never work with the customer to improve things. Overall, I am upset and will not host another event here!
Atmosphere: 3
Food: 2
Service: 1
Janine S
Fun for the kids, especially it. “price effect” the pizza was tasty
I just went to this place, and as soon as I got home, my child developed a fever. A few days later, I tested positive for COVID, while my friend who went with me and her child was diagnosed with Flu A. If you can avoid this place, you should, especially on Sundays when it gets very crowded. I'm also not sure if the cleanliness measures there are as good as they should be.
Atmosphere: 1
Food: 2
Service: 3
Joshua Medina
Teenage employee shut down the machines without warning, basically telling us to get out. My daughter was in the helicopter machine that goes about 6 feet in the air. Luckily my wife was near her because had she tried to get down herself, she would’ve gotten hurt.
Atmosphere: 1
Service: 1
Palace Entertainment Network Group, Ltd (PENGROUPLTD)
🤗Everyone knows this is the place to be a kid. But if you are an OG 😜 parent and you remember the cups of coins and the bag of tickets. Oh the good ol days 😄.
😔 A lot has changed. Now they have contactless/tap and pay play 💳's where the ticket count is awarded and saved on the card account.
☠️ DONT LOOSE THAT CARD☠️
*4K TICKETS 🎟️ ON A CARD IS A LOT OF GAMING FOR A CHILD TO EXPERIENCE AND NOT BE AWARDED BECAUSE MOM OR DAD DIDNT EXPLAIN THE VALUE OF SAVING AND WAITING TO BUY WHAT YOU WORKED HARD TO GET. *
ANY WAY MY KID LOVED THE TOYS AND PRIZES HE WAS ABLE TO BUY WITH SOMEONE ELSE'S KIDS WINNING TICKETs
MORAL OF THE STORY . PLAY HARD OR GET OUT THE SAND BOX. WE CRUSH CASTLES TRAINING WHEELS AND SNOTTY NOSE RASCALS.
-team bad dad. 😂
SO TAKE NOTE.
Parking: 🚫 DON'T LOSE THE CARD 🛑 DON'T BUY 🪙 🕛 SPEND THE $35 FOR THE HOUR OF UNLIMITED GAMING 📸 Have your camera out to take a selfie. This is for the safety of your child and being able to identify the family and verify the child came with you and your party before leaving the concierge must see the photo of they will contact the police to make sure it's your baby. Listen. Its nothing personal. So don't scream and yell 😠 its my baby it looks like me 😩 hahaha 🤣 Just comply
Kid-friendliness: Its where a kid can be a kid.
Wheelchair accessibility: Have a friend or family member grab the door . It's not automated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Salad Bar, French Fries, Pizza
Maira Fajardo
I highly recommend Chuck E. Cheese! It's the perfect spot for kids to play, enjoy arcade games, and even meet Chuck E. himself.
I had a birthday party and missing one gift, so I called 9 times in 4 hours but noone ever picked up the phone. Please pick up the phone!!!!
Atmosphere: 5
Food: 3
Service: 2
Did our son Vihaan Birthday party and everything was hassle free just walked in like a guest even though we are the host .. our dedicated party host Remy was great .. she was so attentive and arranged everything perfectly.. highly recommend to celebrate your little ones birthdays at this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, French Fries, Pizza
The best
Atmosphere: 5
Food: 5
Service: 5
125$$ for my family of four to come here play 40 games…. For my two children to jump around on new trampolines they just installed along with some horrible pizza. I will not be bringing my kids back … what a rip off
Atmosphere: 4
Food: 1
Service: 3
Had my daughter's birthday party here for her and her classmates, and they had a blast. The place was packed, but the party host, Promise, went above and beyond to keep the kids engaged and excited. She was so sweet and attentive despite the chaos of the day. I'd come back to book a party just to have her host again!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza & Meatballs Bundle, Pizza
For a large staff it is not run to it's expected experience. Found dirty tables, the line was long at times while one staff member was behind the counter. Management was at the entrance with another staff member before coming to help the line which he rude sense send another customer ahead of me after waiting on line to be assisted. Staff members on their phones while being assisted behind the counter as well. It really was not a great bang for my money.
Atmosphere: 1
Food: 5
Service: 1
What’s not to love? Chuck E. Cheese on a gloomy day, cheese pizza and kids wildin’ out, spotted Chucky on the dance floor. Always fun and I think this is one of the spacier ones in the area. 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Chuck E. Cheese used to be a go-to spot for family fun, but after my recent visit, I’m not sure it lives up to the hype anymore. The arcade games, which were always the main draw, were hit or miss. Many were either broken or out of order, which was incredibly frustrating. Even the ones that worked seemed outdated, and I noticed a few machines that didn’t properly register points or tokens.
The pizza, which I remember being decent in the past, was a letdown this time around. It’s still passable, but it was lukewarm and felt a bit bland, especially considering the price. The salad bar was sparse and didn’t look all that fresh either. For the money you’re spending, I expected much better quality.
The place itself was incredibly noisy and overcrowded, making it hard to relax and enjoy the time there. It felt like a constant hustle and bustle, with kids running around everywhere and parents struggling to keep up. While I understand that Chuck E. Cheese is designed for kids, it made the whole experience feel chaotic and stressful for the adults, too.
The staff was friendly and did their best to keep things running, but they were clearly understaffed. The service was slow, and it took a bit longer than expected to get our food. The entertainment (the animatronic show) seemed outdated and wasn't as exciting as I remembered it being during my childhood.
All in all, Chuck E. Cheese might still work for a quick, fun outing with young kids, but it's hard to overlook the many issues. I was hoping for a more enjoyable experience, but there are definitely better places for family entertainment and dining out these days. I’ll likely skip this spot next time.
Atmosphere: 1
Food: 2
Service: 2
Since I completed a survey after the birthday, but no one from management cared to reach out, I will write a review. First, if you are having an event, please count the game cards given. I trusted my host, but he doesn't know how to count, or they have something to charge for a service you are not using. When he gave me the cards, he said we only put three less cards in case some party members do not show up, and when I looked in the bag, it did not look like 22 cards, but when hosting an event with that many kids, you trust the host to back you up, which he didn't. I paid for 25 kids and only had 22 because the birthday kid is free. The food tasted a little off. Unfortunately, you guys have a survey set up to know what happened but never work with the customer to improve things. Overall, I am upset and will not host another event here!
Atmosphere: 3
Food: 2
Service: 1
Fun for the kids, especially it. “price effect” the pizza was tasty
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Family place fun for kids 😄.
Atmosphere: 5
Food: 3
Service: 4
I just went to this place, and as soon as I got home, my child developed a fever. A few days later, I tested positive for COVID, while my friend who went with me and her child was diagnosed with Flu A. If you can avoid this place, you should, especially on Sundays when it gets very crowded. I'm also not sure if the cleanliness measures there are as good as they should be.
Atmosphere: 1
Food: 2
Service: 3
Teenage employee shut down the machines without warning, basically telling us to get out. My daughter was in the helicopter machine that goes about 6 feet in the air. Luckily my wife was near her because had she tried to get down herself, she would’ve gotten hurt.
Atmosphere: 1
Service: 1
🤗Everyone knows this is the place to be a kid.
But if you are an OG 😜 parent and you remember the cups of coins and the bag of tickets.
Oh the good ol days 😄.
😔 A lot has changed. Now they have contactless/tap and pay play 💳's where the ticket count is awarded and saved on the card account.
☠️ DONT LOOSE THAT CARD☠️
*4K TICKETS 🎟️ ON A CARD IS A LOT OF GAMING FOR A CHILD TO EXPERIENCE AND NOT BE AWARDED BECAUSE MOM OR DAD DIDNT EXPLAIN THE VALUE OF SAVING AND WAITING TO BUY WHAT YOU WORKED HARD TO GET. *
ANY WAY MY KID LOVED THE TOYS AND PRIZES HE WAS ABLE TO BUY WITH SOMEONE ELSE'S KIDS WINNING TICKETs
MORAL OF THE STORY . PLAY HARD OR GET OUT THE SAND BOX. WE CRUSH CASTLES TRAINING WHEELS AND SNOTTY NOSE RASCALS.
-team bad dad. 😂
SO TAKE NOTE.
Parking: 🚫 DON'T LOSE THE CARD
🛑 DON'T BUY 🪙
🕛 SPEND THE $35 FOR THE HOUR OF UNLIMITED GAMING
📸 Have your camera out to take a selfie. This is for the safety of your child and being able to identify the family and verify the child came with you and your party before leaving the concierge must see the photo of they will contact the police to make sure it's your baby. Listen. Its nothing personal. So don't scream and yell 😠 its my baby it looks like me 😩 hahaha 🤣
Just comply
Kid-friendliness: Its where a kid can be a kid.
Wheelchair accessibility: Have a friend or family member grab the door . It's not automated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Salad Bar, French Fries, Pizza
I highly recommend Chuck E. Cheese! It's the perfect spot for kids to play, enjoy arcade games, and even meet Chuck E. himself.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pizza
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