We visited this Dunkin’ location on (08/30) around 5pm and unfortunately our experience was quite unpleasant. The team member who took and handed us our order—the older gentlemen—came across as rude and dismissive. Having worked in customer-facing roles myself, I know how much impact friendliness and tone can have. If these individuals could engage customers more respectfully even in brief interactions it would go a long way. I hope management considers additional training or adjustments. Dunkin’ has long been a favorite of mine, and I’d genuinely appreciate seeing this location match that standard going forward.
Atmosphere: 1
Food: 1
Service: 1
Dirk D
Very busy locations.Firstly, in the morning, made my coffee.OK, not the best I've ever had from a Dunkin, but was decent enough to drink.Of course.Service was good, pretty prompt.Just very busy takes a long time
Atmosphere: 2
Food: 2
Service: 3
Arman Simonyan
Stay away
Service: 1
Katja
I wish I could give zero. Old lady literally slower than a slug. Shuffling aroud. Was on line for 15 mins and 3 people lost faith and left before she even came up to the cashier to take our order.
Atmosphere: 1
Food: 1
Service: 1
Peto Sarkisian
How do they save on the package, they give it to you in your hand. It's not safe to transport it like that. I told them many times, they don't care.
Service: 1
K
So weeks back I had to use the bathroom and I had to go bad (pee)as I’m a diabetic. So I hear someone yelling outside the door it’s out of order. I saw a puddle on the floor and thought maybe the toilet was malfunctioning so I didn’t flush it. I come out to drink my coffee and he’s ranting and raving how I didn’t flush for like 10mins. I yelled out what’s the problem because I got tired of him bitching. Today he’s staring me down as I was going into the bathroom as if I shouldn’t be using it
Atmosphere: 1
Service: 5
ndava ithau
Great place, service...thanks
Abraham Jaison
Asked for gift card and said they had. After 10 minutes they came and told they dont have any. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Jong Lee
new person at the counter. ordered something 10 mins before via app. when i arrived nothing was done and the person kept preparing things for other people who arrived after instead of my order. overall had to wait 15 mins for my order after arriving. i dont mind waiting if there is a huge wait but why make things for people who came after me first? terrible worker.
Atmosphere: 1
Food: 2
Service: 1
Will i am
I'm used to saying good morning and having it reciprocated. They have a tip cup out, so at the least a "good morning" would suffice.
Nasty, nasty bathroom. I wonder how they handle the food
Eve Protin
Quick n friendly
Atmosphere: 5
Food: 5
Service: 5
David Packard
I usually don't leave reviews for chains however the staff was very friendly so they get five stars on a Sunday
Francis Menotti
Amazing. Dunkins can be great or not so great; this one the staff and particularly manager were friendly and even went above and beyond to fill an order that wasn’t technically on the menu yet. Perfect start to a long drive day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Egg and Cheese, Croissant
Richard Carson
Unfortunately my miffin was way undercooked..went back in for a second one and that too was raw in the middle..
We visited this Dunkin’ location on (08/30) around 5pm and unfortunately our experience was quite unpleasant. The team member who took and handed us our order—the older gentlemen—came across as rude and dismissive.
Having worked in customer-facing roles myself, I know how much impact friendliness and tone can have. If these individuals could engage customers more respectfully even in brief interactions it would go a long way.
I hope management considers additional training or adjustments. Dunkin’ has long been a favorite of mine, and I’d genuinely appreciate seeing this location match that standard going forward.
Atmosphere: 1
Food: 1
Service: 1
Very busy locations.Firstly, in the morning, made my coffee.OK, not the best I've ever had from a Dunkin, but was decent enough to drink.Of course.Service was good, pretty prompt.Just very busy takes a long time
Atmosphere: 2
Food: 2
Service: 3
Stay away
Service: 1
I wish I could give zero. Old lady literally slower than a slug. Shuffling aroud. Was on line for 15 mins and 3 people lost faith and left before she even came up to the cashier to take our order.
Atmosphere: 1
Food: 1
Service: 1
How do they save on the package, they give it to you in your hand. It's not safe to transport it like that. I told them many times, they don't care.
Service: 1
So weeks back I had to use the bathroom and I had to go bad (pee)as I’m a diabetic. So I hear someone yelling outside the door it’s out of order. I saw a puddle on the floor and thought maybe the toilet was malfunctioning so I didn’t flush it. I come out to drink my coffee and he’s ranting and raving how I didn’t flush for like 10mins. I yelled out what’s the problem because I got tired of him bitching. Today he’s staring me down as I was going into the bathroom as if I shouldn’t be using it
Atmosphere: 1
Service: 5
Great place, service...thanks
Asked for gift card and said they had. After 10 minutes they came and told they dont have any. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
new person at the counter. ordered something 10 mins before via app. when i arrived nothing was done and the person kept preparing things for other people who arrived after instead of my order. overall had to wait 15 mins for my order after arriving. i dont mind waiting if there is a huge wait but why make things for people who came after me first? terrible worker.
Atmosphere: 1
Food: 2
Service: 1
I'm used to saying good morning and having it reciprocated. They have a tip cup out, so at the least a "good morning" would suffice.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Nasty, nasty bathroom. I wonder how they handle the food
Quick n friendly
Atmosphere: 5
Food: 5
Service: 5
I usually don't leave reviews for chains however the staff was very friendly so they get five stars on a Sunday
Amazing. Dunkins can be great or not so great; this one the staff and particularly manager were friendly and even went above and beyond to fill an order that wasn’t technically on the menu yet. Perfect start to a long drive day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Egg and Cheese, Croissant
Unfortunately my miffin was way undercooked..went back in for a second one and that too was raw in the middle..
Atmosphere: 5
Food: 3
Service: 5
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