Five Guys
1 Garden State Plaza Blvd, Paramus
(201) 845-3333
Recent Reviews
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Delicious food, good amount of potatoes, always fast and a good place to eat
Atmosphere: 5
Food: 5
Service: 5
Yo should check on people working there on Sundays... They literally gave me something that can't be called a burger... They're wrapped in Aluminum foil so bad to hide their mess, I can't believe they did that. I should have taken a picture, but I I threw that garbage in the trashcan after the first bite.They really messed with my food. I won't be ever at this place again.
Atmosphere: 1
Food: 1
Service: 1
Yesterday I placed a delivery order for 3 burgers and 1 fry—only received the fries. The bag was sealed with just one item, so it was clearly packed wrong. When I called the store, I was met with rude, dismissive staff who told me it wasn’t their problem and even accused me of lying. I wasn’t asking for a refund—just trying to get help—but the way I was treated was so unprofessional, I’ll never go back. Extremely disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
These incompetent employees keep messing up my order. This is the second time they did this. I think they were being spiteful because they are insecure.
Also, the food was not served properly, and it was too greasy. These people need to learn how to read orders and seek help because they are only embarrassing themselves.
Atmosphere: 3
Food: 2
Service: 1
Worst five guys I have ever visited. They font have fountains for you to go refill yourself. They don’t have peanuts. They are so slow you felt like a few years had passed since your food is prepped.
Atmosphere: 1
Food: 1
Service: 1
Wow absolutely incredible experience today! Bernard and the team today knocked it out of the park. The food was absolutely delicious and customer service was on point. Thank you so much!
The manager was very rude, made me wait 40 mins for my order and all he did was laugh
Good burgers
They don’t give the workers the same respect and dignity and if a worker is in pain and they are not able to work they should have a right to leave work and the should not be forced to stay at work
Bernard L made it easy to pick my choice for a lunch today! Bernard is very professional and gave outstanding service. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We grab a quick meal here last night.
Customer service and food here was on point.
Parking: There are a couple thousand spots in the mall in this area.
Kid-friendliness: The place is great as it’s in the food court of the garden state mall, and there are actually kids activities in the one corner.
Wheelchair accessibility: Wheelchair friendly, and she can roll up to the counter from the Mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Fries, Their Cheeseburger, Little Cheeseburger, Five Guys Style
Cashier is very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Their Cheeseburger
I had a burger and it wasn't even cooked! Took about 10 min and it sucks, then my wife ordered a burger an the black lady giving the orders literally just throw the bags on the counter damaging the burger which tasted like trash. To Many disrespectful workers. Never coming back due to thr skinny black lady throwing bags on the counter so disrespectful like wow if you hate your job then quit and find another 1 rather than disrespecting customers and chasing them away.
Atmosphere: 1
Food: 2
The food was so fresh and good ! The service was great. I previously didn’t have a good experience and someone from management reached out and took my complaint serious ( she emailed me then called to hear me out and then sent a gift card) . So I came back a few months later and it was so good 10/10 there was a guy there that you can tell he cares and takes his position seriously didn’t get his name but he was giving out the orders. My food was done so fast and fresh. I’ll deff be back very soon!!
Atmosphere: 5
Food: 5
Service: 5
Exactly what you would expect. Consistently delicious burgers and fries.
Atmosphere: 3
Food: 4
Service: 4
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