McDonald's
828 NJ-17, Paramus
(201) 652-9428
Recent Reviews
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Good and quick service
Atmosphere: 5
Food: 5
Service: 5
Quick and easy drive thru
Atmosphere: 5
Food: 5
Service: 5
Somehow this location has turned “fast food” into a 30+ minute endurance test. While customers piled up at the drive-thru and pickup window, the staff was busy holding a gift exchange in the back - on company time - completely ignoring paying customers. I sat at the pickup window with others for over half an hour just to give my order name, never mind actually receiving the food. And the staff? Not even glancing our way when we rang the bell or knocked on the window, just completely ignoring us on purpose so as not to interrupt their social time. See video of 4 different people waiting, this was already at 15 minutes in before even more people trickled in, also to be ignored.
And before anyone assumes this was a one-off: it wasn’t. This is always how this McDonald’s operates. Ordering is consistently a mess, pickup is a chore, and customers are treated less like customers and more like an inconvenience interrupting the staff’s social hour.
Hands down the worst McDonald’s in the tri-state area. The dysfunction starts at management and trickles all the way down. If you value your time, your patience, or your sanity, go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Extremely unreliable workers! I want to say so many things but my 1 star should tell anybody reading this that this location is packed full of incompetent workers! The franchise owner should fire everybody starting with the manager!
Atmosphere: 1
Food: 3
Service: 1
missed hlaf of my order.
Atmosphere: 1
Food: 4
Service: 1
Someone stole my uber eats pickup on 12/4/25 at approximately 10:10 pm. It was a guy who came running in, took the bag (I saw the code) and ran into his white truck towards the entrance of the parking lot, and proceeded to take off. You will see this in your cameras easily.
Atmosphere: 1
The staff was so friendly and kind. Definitely one of the best McDonald's experiences I have had in a long time!
Atmosphere: 5
Food: 5
Service: 5
Iccl but the grandson loves it!
Atmosphere: 5
Food: 5
Service: 5
Refused to make an Uber Eats order WAY before they even close because their employees want to go home early. Nice. Don’t order from here!
Atmosphere: 1
Service: 1
Outstanding food atmosphere and service. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came here about 2am and the lady at the window was rude and didn’t understand English well. My order was wrong and when I got my food I was missing a couple items. They need better understanding employees my order wasn’t that difficult I was patient and received an incorrect order still.
Atmosphere: 1
Food: 1
Service: 1
def recommend, nice employees and quick service too!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive through and my order got mixed up because I used my app. They refunded me what was due, but the mix up caused a 3min delay that caused me to be later as my day went on. Came to this location because the one closer my destination is undergoing renovations. Egg McMuffin always slaps.
Atmosphere: 5
Food: 4
Service: 3
I asked for my French fries to be well done they were soggy. The people were nice and efficient and the place was clean.
Atmosphere: 5
Food: 3
Service: 5
It’s more expensive than regular Mc Donald’s . Coffee 5 dollar !
Service: 5
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