Nespresso Boutique Paramus

Recently upgraded to Nespresso and wanted to try different flavors. This Garden State Plaza Mall location provided an excellent experience with their knowledgeable employees. From the free tasting & sales, you just made this coffee lover to comeback to your store.

Atmosphere: 3

Food: 5

Service: 5

Service 0. They ask you your name to then disregard it and go by whatever describes you. Very disrespectful

Atmosphere: 1

Service: 1

Best affordable amazing coffee ☕️ and excellent customer service 😌👍🏻

Atmosphere: 5

Food: 5

Service: 5

It is on 2nd floor right around from Neiman Marcus!

Very nice layout and clean. Closest store to get my refills

Atmosphere: 5

Food: 5

Service: 5

They couldn’t handle 4 people in the store it was an absolute mess.

Atmosphere: 1

Food: 1

Service: 1

Justin was so kind and knowledgeable on Nespresso products. I didn't feel pressured to buy something (even though I wanted to), and he had great recommendations!

Atmosphere: 5

Food: 5

Service: 5

Visited today (08.15.25) around 4pm. When we approached the tasting area in the Nespresso store at Garden State Plaza, an employee named Alvaro looked at us and said: “Do you just want coffee or are you going to buy?” before offering any service.

This comment made me feel unwelcome and judged, as if we were not expected to make a purchase. I believe all customers should be treated equally and respectfully, regardless of assumptions about them.

I hope Nespresso addresses this matter so every visitor receives the same warm and professional experience the brand is known for.

Atmosphere: 1

Service: 1

Came to buy a gift and wasn’t sure what to buy, Emely was incredibly helpful when it came to picking out flavors. She was also patient as I asked many questions and kept changing my mind. Through it all she was more than willing to explain and helped me out a lot.

Atmosphere: 5

Food: 5

Service: 5

super poorly run store - chaos and lines all over the place, while associates are doing nothing. and then they make
you wait! why???

Atmosphere: 1

Service: 1

Very poor service..

Atmosphere: 4

Food: 5

Service: 1

This place is poorly run. Have to wait over 30 minutes to buy coffee pods. Don’t understand why it is such a big deal to buy coffee. You can’t just buy coffee pods and go. The lady at the front was very rude and dismissive when I told her I already knew what I wanted and if I can just buy it instead of waiting for people to finish their “sampling”. Very poorly thought out and run.

Atmosphere: 1

Food: 4

Service: 1

Dear Nespresso Boutique Paramus,

I recently visited the Nespresso store in Paramus and had a fantastic experience! The staff was incredibly welcoming, and I was offered a free tasting, which was such a great touch. Raisa, in particular, was exceptionally helpful—she guided me through the different coffee options, answered all my questions, and made sure I found the perfect blend to suit my taste. The atmosphere of the store was inviting, and I left feeling informed and excited about my new coffee purchase. Thank you to Raisa and the Nespresso team for such a wonderful experience! Highly recommend visiting if you’re in the area.

Atmosphere: 5

Service: 5

From the moment I stepped inside, I was captivated by the beautiful store design. The staff were incredibly friendly and knowledgeable, offering a free espresso shot to sweeten the deal. The service was efficient, and they were more than happy to help me understand the different flavor profiles of their coffee pods. This is, without a doubt, the best coffee boutique I've encountered in Bergen, New Jersey.

Atmosphere: 5

Food: 5

Service: 5

I have visited so many Nespresso stores( The United States and many other countries ) but this one is always the number one store in every way.

Atmosphere: 5

Food: 5

Service: 5