Party of 11 people, we were well looked after by our waitress. Food great, as always.
Atmosphere: 5
Food: 5
Service: 5
Elvi “Mari” Rod
Server excellent
Atmosphere: 5
Food: 5
Service: 5
Laurie Parisi
We went here to eat on Christmas Day 2025. We understood that they were short staffed, so our party of 3 waited for 30 minutes, patiently. No one came back to seat us. During this time, a large group came in behind us, waited 5 minutes and didn’t feel like waiting for a table, so they seated themselves, and cut in front of us and everyone else who was doing the right thing and waiting for our turn. When a female employee finally came to the front, she began counting out menus for the group that had taken their own seat and told us there was nothing she could do about it, even though she had seen us standing there and knew we were waiting and standing there well before that party. She then proceeded to answer a phone call, and while on the call, told her male coworker who had appeared(who knew we were there first, as he had seated the three parties before us but never came back for us…he did try to count out our 3 menus to seat us) but she directed him not to help us and told him to instead take the menus to the large group who had cut the line.
After 10 more minutes of waiting for her to finally get off the phone, she hung up and told us she now had to clear a table, which required more waiting on our part. But yet there were plenty of tables clean, the restaurant was half empty(and her coworker was ready to seat us 10 minutes before when she told him not to… obviously there was someplace for us to sit that was already clean.) And she walked away from us.
That was it! We walked out immediately and the party directly behind us walked out of the restaurant as well. Ridiculous that this restaurant staff is rewarding people who cut the line and break their rules, while making the rest of us doing the right thing to continue to wait. 40/45 minutes we stood there, and we hadn’t been seated, so we ended up at Houlihan’s, where they sat us in two minutes and served us drinks in 5 minutes.
I truly think that this employee was thinking larger party, larger tip for her( she was a server as well), but if this is the way you treat your customers, this is not a place that should be frequented. I have never been so appalled by the behavior of the wait/host staff. I guess next time, we should all just cut the line and seat ourselves and maybe we’ll actually get service.Great example to set for others.
Atmosphere: 1
Food: 1
Service: 1
Tatum Sheehan
We went to Red Lobster on Christmas, and it was such a wonderful experience! The staff was incredibly warm and welcoming, the food was fresh and delicious, and everything was served quickly despite the holiday. It made our Christmas meal feel extra special,so grateful they were open and delivered such great service. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Tatum Morel
I went out to eat with my family on Christmas Day and had an amazing time. Thanks to the servers. We got sat right away as soon as we walked into the restaurant and the food came out quick. The service made our experience amazing. I will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Mya McGlashan
We came to Red Lobster on Christmas Day, and Fanny truly made our experience amazing. Her service was outstanding from start to finish—friendly, attentive, and genuinely kind. Even on a holiday, she had a great attitude and made us feel welcomed and taken care of. Everything came out perfectly, and she checked on us at just the right times. Hands down some of the best service we’ve ever had. Thank you, Fanny, for making our Christmas meal so enjoyable! (Make sure you try the crispy dragon calamari!)
Atmosphere: 5
Food: 5
Service: 5
Uhyun Nam
It is a great restaurant.
Atmosphere: 5
Food: 5
Service: 5
Juri
Four of us went there and had a great experience. The service from our waitress was excellent, our order was taken and brought to us very quickly and the food was delicious. We all ordered something different and all four of us were very satisfied with what we got. We went at 6.30pm on a Tuesday evening so it was quiet and probably why the service was so efficient.
Atmosphere: 5
Food: 5
Service: 5
Raquel Tross
We had a great experience at this Red Lobster and the staff was so kind. Thank you so much to Shellsea for the great service.
Atmosphere: 5
Food: 5
Service: 5
GUERRERO
Always great food, and no matter how crazy it is, the servers make you feel u r their only table! David the manager was great checking in on us!!!!
Iyonna was such an amazing server! She provided incredible service to both me and my mom. Her bright, beautiful energy truly stood out and made our experience even more enjoyable. We felt so well taken care of thank you, Iyonna!
Atmosphere: 5
Food: 5
Service: 5
Melanie Nelson
You need really really great company to have a nice time here.
Atmosphere: 3
Food: 3
Service: 1
N D JR
Great service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Honeylyn Peralta
Our waiter Derick and the manager were extremely kind and accommodating. Food was delicious too. Thank you guys for tonight!
Atmosphere: 5
Food: 5
Service: 5
Steph Winter
First time entering this location actually, the waitress Lakaiya I believe that was her name was very nice and helpful, food and service was great, and of course, my favorite appetizers are the "Cheddar Bay Biscuits" now, as for the ambience and overall environment of the restaurant, it has a low key vibe and very inviting, has a warm feel to it, the waiters and waitresses try their best to provide their services for their customers, as well as the chefs that cook and prepare their food, I do recommend this location though, I also like the music selection on the radio's overhead, nicely done...
Party of 11 people, we were well looked after by our waitress. Food great, as always.
Atmosphere: 5
Food: 5
Service: 5
Server excellent
Atmosphere: 5
Food: 5
Service: 5
We went here to eat on Christmas Day 2025. We understood that they were short staffed, so our party of 3 waited for 30 minutes, patiently. No one came back to seat us. During this time, a large group came in behind us, waited 5 minutes and didn’t feel like waiting for a table, so they seated themselves, and cut in front of us and everyone else who was doing the right thing and waiting for our turn. When a female employee finally came to the front, she began counting out menus for the group that had taken their own seat and told us there was nothing she could do about it, even though she had seen us standing there and knew we were waiting and standing there well before that party. She then proceeded to answer a phone call, and while on the call, told her male coworker who had appeared(who knew we were there first, as he had seated the three parties before us but never came back for us…he did try to count out our 3 menus to seat us) but she directed him not to help us and told him to instead take the menus to the large group who had cut the line.
After 10 more minutes of waiting for her to finally get off the phone, she hung up and told us she now had to clear a table, which required more waiting on our part. But yet there were plenty of tables clean, the restaurant was half empty(and her coworker was ready to seat us 10 minutes before when she told him not to… obviously there was someplace for us to sit that was already clean.) And she walked away from us.
That was it! We walked out immediately and the party directly behind us walked out of the restaurant as well. Ridiculous that this restaurant staff is rewarding people who cut the line and break their rules, while making the rest of us doing the right thing to continue to wait. 40/45 minutes we stood there, and we hadn’t been seated, so we ended up at Houlihan’s, where they sat us in two minutes and served us drinks in 5 minutes.
I truly think that this employee was thinking larger party, larger tip for her( she was a server as well), but if this is the way you treat your customers, this is not a place that should be frequented. I have never been so appalled by the behavior of the wait/host staff. I guess next time, we should all just cut the line and seat ourselves and maybe we’ll actually get service.Great example to set for others.
Atmosphere: 1
Food: 1
Service: 1
We went to Red Lobster on Christmas, and it was such a wonderful experience! The staff was incredibly warm and welcoming, the food was fresh and delicious, and everything was served quickly despite the holiday. It made our Christmas meal feel extra special,so grateful they were open and delivered such great service. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I went out to eat with my family on Christmas Day and had an amazing time. Thanks to the servers. We got sat right away as soon as we walked into the restaurant and the food came out quick. The service made our experience amazing. I will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
We came to Red Lobster on Christmas Day, and Fanny truly made our experience amazing. Her service was outstanding from start to finish—friendly, attentive, and genuinely kind. Even on a holiday, she had a great attitude and made us feel welcomed and taken care of. Everything came out perfectly, and she checked on us at just the right times. Hands down some of the best service we’ve ever had. Thank you, Fanny, for making our Christmas meal so enjoyable! (Make sure you try the crispy dragon calamari!)
Atmosphere: 5
Food: 5
Service: 5
It is a great restaurant.
Atmosphere: 5
Food: 5
Service: 5
Four of us went there and had a great experience. The service from our waitress was excellent, our order was taken and brought to us very quickly and the food was delicious. We all ordered something different and all four of us were very satisfied with what we got. We went at 6.30pm on a Tuesday evening so it was quiet and probably why the service was so efficient.
Atmosphere: 5
Food: 5
Service: 5
We had a great experience at this Red Lobster and the staff was so kind. Thank you so much to Shellsea for the great service.
Atmosphere: 5
Food: 5
Service: 5
Always great food, and no matter how crazy it is, the servers make you feel u r their only table! David the manager was great checking in on us!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Iyonna was such an amazing server! She provided incredible service to both me and my mom. Her bright, beautiful energy truly stood out and made our experience even more enjoyable. We felt so well taken care of thank you, Iyonna!
Atmosphere: 5
Food: 5
Service: 5
You need really really great company to have a nice time here.
Atmosphere: 3
Food: 3
Service: 1
Great service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Our waiter Derick and the manager were extremely kind and accommodating. Food was delicious too. Thank you guys for tonight!
Atmosphere: 5
Food: 5
Service: 5
First time entering this location actually, the waitress Lakaiya I believe that was her name was very nice and helpful, food and service was great, and of course, my favorite appetizers are the "Cheddar Bay Biscuits" now, as for the ambience and overall environment of the restaurant, it has a low key vibe and very inviting, has a warm feel to it, the waiters and waitresses try their best to provide their services for their customers, as well as the chefs that cook and prepare their food, I do recommend this location though, I also like the music selection on the radio's overhead, nicely done...
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