I feel like I've written a similar review half a dozen times before. These chain "upscale fast casual" places pretty uniformly have good food and really good service. (The staff at this location were great.) And they charge quite a bit more than typical "fast food" in exchange for a bump in food and service quality.
But the physical plant!! It feels like the owners do not care about the buildings their restaurants sit inside. The really standout issue with this one was that there were two single-occupancy bathrooms (which is already a small number of toilets considering how many tables there are), but really there's only one _usable_ bathroom, because the soap dispenser had been ripped (!) out of one of the two. But there was also just a generally dinginess, in the bathrooms especially, that gave me pause.
Your restaurant should be pleasant to be inside. Get in there and give it a facelift.
Vegetarian options: They have a vegetarian burger that works just fine.
Kid-friendliness: It's a limited kids menu, but it exists.
Atmosphere: 3
Food: 4
Service: 5
Mike D
Greasy crispy burgers. We all had stomach aches after. $42 for 3 burgers and 1 fries.
J Isabel Valerio
Burgers are great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Christine Sisakovic
I just walked in and the kid who was upfront went to the back and i waited a few mins and left. No regard to the customer and they clearly don’t care. This place has gone down big time and must be on the verge of closing its doors. HORRIBLE!!!
Atmosphere: 1
Food: 1
Service: 1
Bronwen Safai
Just ordered my last ever thing from Smash burger. The chicken strips I got my son were inedible. Do you know how bad junk food has to be for a 17 year old boy to reject it? Was it because I refused to tip on a take out order? It’s take out. No one served me at a table. Also I asked for smash fries and they gave me regular.
Atmosphere: 4
Food: 1
Service: 2
Sean Gomez
Amazing place, I love to come here and it’s a great new menu
Atmosphere: 5
Food: 5
Service: 5
Nicole Banales
Stopped by because we were starving and boyfriend had never been. I loved the smash fries and the jalapeño smash was pretty good. Boyfriend wasn’t too impressed with his bacon smash.
Vegetarian options: One veggie burger option
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries
Kate Lee
Love the gf option. Clean. Quick. I didn't like something about my burger and they were awesome about it and resolved my issue immediately. Great burger joint 🍔❤️
Atmosphere: 5
Food: 5
Service: 5
Igamaso gamas
Amazing , the fact that their fries is cook on beef talkow , in incredible , I love it
Alana
We ordered the truffle mushroom burger, avocado bacon club burger and the regular rosemary olive oil fries. Everything was delicious and the truffle burger is our favorite !!!!
I feel like I've written a similar review half a dozen times before. These chain "upscale fast casual" places pretty uniformly have good food and really good service. (The staff at this location were great.) And they charge quite a bit more than typical "fast food" in exchange for a bump in food and service quality.
But the physical plant!! It feels like the owners do not care about the buildings their restaurants sit inside. The really standout issue with this one was that there were two single-occupancy bathrooms (which is already a small number of toilets considering how many tables there are), but really there's only one _usable_ bathroom, because the soap dispenser had been ripped (!) out of one of the two. But there was also just a generally dinginess, in the bathrooms especially, that gave me pause.
Your restaurant should be pleasant to be inside. Get in there and give it a facelift.
Vegetarian options: They have a vegetarian burger that works just fine.
Kid-friendliness: It's a limited kids menu, but it exists.
Atmosphere: 3
Food: 4
Service: 5
Greasy crispy burgers. We all had stomach aches after. $42 for 3 burgers and 1 fries.
Burgers are great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I just walked in and the kid who was upfront went to the back and i waited a few mins and left. No regard to the customer and they clearly don’t care. This place has gone down big time and must be on the verge of closing its doors. HORRIBLE!!!
Atmosphere: 1
Food: 1
Service: 1
Just ordered my last ever thing from Smash burger. The chicken strips I got my son were inedible. Do you know how bad junk food has to be for a 17 year old boy to reject it? Was it because I refused to tip on a take out order? It’s take out. No one served me at a table. Also I asked for smash fries and they gave me regular.
Atmosphere: 4
Food: 1
Service: 2
Amazing place, I love to come here and it’s a great new menu
Atmosphere: 5
Food: 5
Service: 5
Stopped by because we were starving and boyfriend had never been. I loved the smash fries and the jalapeño smash was pretty good. Boyfriend wasn’t too impressed with his bacon smash.
Vegetarian options: One veggie burger option
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries
Love the gf option. Clean. Quick.
I didn't like something about my burger and they were awesome about it and resolved my issue immediately. Great burger joint 🍔❤️
Atmosphere: 5
Food: 5
Service: 5
Amazing , the fact that their fries is cook on beef talkow , in incredible , I love it
We ordered the truffle mushroom burger, avocado bacon club burger and the regular rosemary olive oil fries. Everything was delicious and the truffle burger is our favorite !!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Restaurantji Recommends
Great burgers ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon and Onion Cheeseburger, Grilled Chicken, Wings, Burger, BBQ, BBQ Bacon and Cheddar Smash Single, Fries, Cheeseburger and Fries, Tots, Brussels Sprouts
Cashier are very slow, and on their cell phones.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Burger, BBQ Bacon and Cheddar Smash Single, Fries, Sweet Potato Fries, Large Smashfries
Fabulous experience. Service and food was wonderful!! I will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Nice area and good food. The woman in the front named Sonje was helpful and nice.
Atmosphere: 5
Food: 5
Service: 5
Staff was incredibly helpful and very nice. The seating was clean and I received my food very fast. Excellent burgers and I would definitely return!
Atmosphere: 5
Food: 5
Service: 5
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