The kid who took our order was an arrogant punk. I hardly even care that he managed to screw up both drinks (simple drinks straight off the menu, nothing custom) but it's the fact that he acted bothered to take an order that's aggravating. He looked to his side and started talking to a coworker while I was ordering, you know, after HE asked what I wanted... The other employees seemed like decent people but this one incompetent little punk is the reason for the bad review. The drink was good though, even though it's not what I ordered.
Atmosphere: 4
Service: 1
Victoria Rizzotti
Waited 10 minutes for my drink. They spilled someone else’s drink on me and gave me a napkin. No refund or anything. Didn’t even do anything for the girl who lost part of her drink. When I got my Frozen mango dragonfruit lemonade, it was melted. Waste of 7 bucks.
Atmosphere: 2
Food: 3
Service: 1
kuyiua
I had went there august 31st with my bf and mother to get drinks for my bf and I. When it was our turn to order, The girl helping us asked us what we would like and then turned her head to talk to someone else when he was saying our order(I wanted a frozen mango dragonfruit lemonade and he got acaramel ribbon crunch). When we got our drinks my drink wasn’t frozen like we had asked. I had my mother go up and asked for it to be frozen like it was supposed to be while I sat down with my bf. When it was her turn, she had told the girl that the drink was supposed to be frozen and asked if she could just make it frozen. The girl then told her that it wasn’t on the label and that it was made correctly. My mother then told her that we had asked for it frozen and she tried saying the same thing. She ended up making it frozen but it just looked like it was thrown into the blender with the ice it had(which wasn’t much) and poured back into the cup and served back to us. It looked like a regular mango dragonfruit lemonade but with small bubbles as half the drink. We assumed it was because she decided to talk to someone else while asking what we wanted. She was disrespectful and had not paid any attention to what I had wanted because she just decided to talk to someone else. $14 down the drain because she couldn’t listen to what i wanted and didn’t make it properly when asked politely.
Service: 1
Caridad Wong-riecken
Very nice coffee and great customer attention, pleasant workers and attentive staff
NJ_the_road_warrior
Religious quote on my cup lid. Did not appreciate that. I'm sure Starbucks doesn't endorse another business ad on their cups.
Atmosphere: 3
Food: 3
Service: 1
Zoe Joo
Disappointed 3 days in a row for the coffee taste..It likes the recipe for them is not correct.Today I got ice caramel macchiato and I’m sure that they didn’t put any vanilla syrup inside.
Atmosphere: 5
Food: 1
Service: 1
Michelle S
Showed up on a weekday at 10am excited to get my coffee. When i get there, the guy is still opening up and says they are not open yet. He barely knew english. So, I waited to see if in a few minutes he would open and then says at 11. Yet, it clearly says 10am opening on the google search pg. This is allowed? Not being able to buy a coffee at 10am?
Atmosphere: 1
Food: 1
Service: 1
Simer C.
Everything is the same as a normal Starbucks, however they do not follow Starbucks policies. They read the policy on refills and still told me that I couldn't get a refill because the manger didn't want to talk to me any longer. I followed all the directions like staying in the store, using my Starbucks app, and asking for the same size, but they said that I couldn't get it because my original drink was a handcrafted. The Starbucks policy states that you can get a free refill regardless of the original drink.
Claire Busteed
i ordered a drink online and it was 5 dollars. i showed her the receipt, and she never gave me my drink. This is unacceptable. i was so disappointed and will never be shop there again.
They wanted to charge me for tap WATER. Starbucks corp if you’re reading this … I pay every day for coffees and I couldn’t even get a water … the guy with brown hair is smug I assume the manager. Terrible.
ELIAS D.
Amazing work , they did a great job with my order , Sahin and Nisa were very helpful.
Darshan Gajjar
Good service and specially when you find starbucks inside the mall is always a good to have.
Ilana Zuzov
Employee rolled her eyes at me when I asked for a custom drink. Very impolite and rude.
Nae
Whenever I go to restaurants I take chances, you expect a certain standard of preparation when people are handling food and drinks. However I ordered a passion fruit drink and the lady preparing it was scratching the side of their nose clueless. The whole time I’m praying don’t use your hands to grab the inside of my cup and handle it whichever way. You would think these high class expensive or any class for the matter food places like star bucks, would have better training on how to prep peoples food/drinks sadly ?
The kid who took our order was an arrogant punk. I hardly even care that he managed to screw up both drinks (simple drinks straight off the menu, nothing custom) but it's the fact that he acted bothered to take an order that's aggravating. He looked to his side and started talking to a coworker while I was ordering, you know, after HE asked what I wanted... The other employees seemed like decent people but this one incompetent little punk is the reason for the bad review. The drink was good though, even though it's not what I ordered.
Atmosphere: 4
Service: 1
Waited 10 minutes for my drink. They spilled someone else’s drink on me and gave me a napkin. No refund or anything. Didn’t even do anything for the girl who lost part of her drink. When I got my Frozen mango dragonfruit lemonade, it was melted. Waste of 7 bucks.
Atmosphere: 2
Food: 3
Service: 1
I had went there august 31st with my bf and mother to get drinks for my bf and I. When it was our turn to order, The girl helping us asked us what we would like and then turned her head to talk to someone else when he was saying our order(I wanted a frozen mango dragonfruit lemonade and he got acaramel ribbon crunch). When we got our drinks my drink wasn’t frozen like we had asked. I had my mother go up and asked for it to be frozen like it was supposed to be while I sat down with my bf. When it was her turn, she had told the girl that the drink was supposed to be frozen and asked if she could just make it frozen. The girl then told her that it wasn’t on the label and that it was made correctly. My mother then told her that we had asked for it frozen and she tried saying the same thing. She ended up making it frozen but it just looked like it was thrown into the blender with the ice it had(which wasn’t much) and poured back into the cup and served back to us. It looked like a regular mango dragonfruit lemonade but with small bubbles as half the drink. We assumed it was because she decided to talk to someone else while asking what we wanted. She was disrespectful and had not paid any attention to what I had wanted because she just decided to talk to someone else. $14 down the drain because she couldn’t listen to what i wanted and didn’t make it properly when asked politely.
Service: 1
Very nice coffee and great customer attention, pleasant workers and attentive staff
Religious quote on my cup lid. Did not appreciate that. I'm sure Starbucks doesn't endorse another business ad on their cups.
Atmosphere: 3
Food: 3
Service: 1
Disappointed 3 days in a row for the coffee taste..It likes the recipe for them is not correct.Today I got ice caramel macchiato and I’m sure that they didn’t put any vanilla syrup inside.
Atmosphere: 5
Food: 1
Service: 1
Showed up on a weekday at 10am excited to get my coffee. When i get there, the guy is still opening up and says they are not open yet. He barely knew english. So, I waited to see if in a few minutes he would open and then says at 11. Yet, it clearly says 10am opening on the google search pg. This is allowed? Not being able to buy a coffee at 10am?
Atmosphere: 1
Food: 1
Service: 1
Everything is the same as a normal Starbucks, however they do not follow Starbucks policies. They read the policy on refills and still told me that I couldn't get a refill because the manger didn't want to talk to me any longer. I followed all the directions like staying in the store, using my Starbucks app, and asking for the same size, but they said that I couldn't get it because my original drink was a handcrafted. The Starbucks policy states that you can get a free refill regardless of the original drink.
i ordered a drink online and it was 5 dollars. i showed her the receipt, and she never gave me my drink. This is unacceptable. i was so disappointed and will never be shop there again.
Atmosphere: 1
Food: 1
Service: 1
Way too overpriced for coffee. Will nor be back.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
They wanted to charge me for tap WATER. Starbucks corp if you’re reading this … I pay every day for coffees and I couldn’t even get a water … the guy with brown hair is smug I assume the manager. Terrible.
Amazing work , they did a great job with my order , Sahin and Nisa were very helpful.
Good service and specially when you find starbucks inside the mall is always a good to have.
Employee rolled her eyes at me when I asked for a custom drink. Very impolite and rude.
Whenever I go to restaurants I take chances, you expect a certain standard of preparation when people are handling food and drinks. However I ordered a passion fruit drink and the lady preparing it was scratching the side of their nose clueless. The whole time I’m praying don’t use your hands to grab the inside of my cup and handle it whichever way. You would think these high class expensive or any class for the matter food places like star bucks, would have better training on how to prep peoples food/drinks sadly ?