staff is consistently rude and unprofessional. manager's behavior is inappropriate
Atmosphere: 1
Service: 1
Michelle Spiridakis
I don't usually post about bad experiences but this one was purely about attitude. I went to the drive thru to place my order and mentioned it was my birthday. (No "Happy Birthday") The gentleman said I would get a free drink. I drove up and asked what he needed as proof and he said the app would tell him. He scanned it and said "No sorry. It's not there." I showed him the app and that my birthday was clear as day on my profile. His response "I guess someone used it." Again, no Happy Birthday or "I will comp you this beverage anyway". He deducted it and didn't even say "Have a great day!" I just think that going above and beyond with graciousness would have been appreciated. Everyone has bad days but this was just rude and based upon other reviews this isn’t an isolated incident.
Atmosphere: 1
Food: 3
Service: 1
Dante Womble
Customer service is terrible. Drink was not made according to description, nor liking and explained this to Jordan, manager on duty, and she rudely said that they were too busy to remake a perfectly made drink in which I found to be very disrespectful and unprofessional plus when they had NO customers in line nor in the drive thru! She never took ownership nor apologized. I will never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
mowshe K
Nice location great staff
Food: 5
Service: 5
Andrew Chattin
I can't possibly express just how much I dislike Starbucks. Their coffee is horrible and way overpriced.
Chris Dutcher
The drinks were handcrafts and made with love
Atmosphere: 4
Food: 4
Service: 4
Carlos padua jr.
Been coming to this starbucks for over 17 years and still fond of it.
Atmosphere: 5
Food: 5
Service: 5
Samantha Weiss
One word: YUM! Starbucks coffee is just so good! Nothing compares. I do wish it was less expensive, but I get why it has to be so pricey. The baristas are so sweet also! Excellent customer service all the time.
Dietary restrictions: Gluten and dairy free options
Parking: About 8-10 spots
Atmosphere: 5
Food: 5
Service: 5
Dan H
Still better than dunkin
Atmosphere: 5
Food: 5
Service: 5
Neal Mimikos
Always a pleasure coming here and being treated very well and getting my daily fix.
Has a drive-thru which is great. Haven’t had any problems. Quick and friendly service.
Parking: Huge parking lot.
Atmosphere: 5
Food: 5
Service: 5
Wafaa Mikhail
Terrible costumer service .nasty
Atmosphere: 1
Food: 1
Service: 1
Adrian Rodriguez
I went to the wrong Starbucks to pick up drinks, and I showed up 30+ minutes late to pick up my drinks they were kind enough to remake my drinks. Going through a tough day, I really appreciate this small gesture. Thank you.
Service: 5
Google user
I went to the wrong Starbucks to pick up drinks, and I showed up 30+ minutes late to pick up my drinks they were kind enough to remake my drinks. Going through a tough day, I really appreciate this small gesture. Thank you.
staff is consistently rude and unprofessional. manager's behavior is inappropriate
Atmosphere: 1
Service: 1
I don't usually post about bad experiences but this one was purely about attitude. I went to the drive thru to place my order and mentioned it was my birthday. (No "Happy Birthday") The gentleman said I would get a free drink. I drove up and asked what he needed as proof and he said the app would tell him. He scanned it and said "No sorry. It's not there." I showed him the app and that my birthday was clear as day on my profile. His response "I guess someone used it." Again, no Happy Birthday or "I will comp you this beverage anyway". He deducted it and didn't even say "Have a great day!" I just think that going above and beyond with graciousness would have been appreciated. Everyone has bad days but this was just rude and based upon other reviews this isn’t an isolated incident.
Atmosphere: 1
Food: 3
Service: 1
Customer service is terrible. Drink was not made according to description, nor liking and explained this to Jordan, manager on duty, and she rudely said that they were too busy to remake a perfectly made drink in which I found to be very disrespectful and unprofessional plus when they had NO customers in line nor in the drive thru! She never took ownership nor apologized. I will never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Nice location great staff
Food: 5
Service: 5
I can't possibly express just how much I dislike Starbucks. Their coffee is horrible and way overpriced.
The drinks were handcrafts and made with love
Atmosphere: 4
Food: 4
Service: 4
Been coming to this starbucks for over 17 years and still fond of it.
Atmosphere: 5
Food: 5
Service: 5
One word: YUM! Starbucks coffee is just so good! Nothing compares. I do wish it was less expensive, but I get why it has to be so pricey. The baristas are so sweet also! Excellent customer service all the time.
Dietary restrictions: Gluten and dairy free options
Parking: About 8-10 spots
Atmosphere: 5
Food: 5
Service: 5
Still better than dunkin
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure coming here and being treated very well and getting my daily fix.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very fast and correctly made
Atmosphere: 4
Food: 4
Service: 5
Has a drive-thru which is great. Haven’t had any problems. Quick and friendly service.
Parking: Huge parking lot.
Atmosphere: 5
Food: 5
Service: 5
Terrible costumer service .nasty
Atmosphere: 1
Food: 1
Service: 1
I went to the wrong Starbucks to pick up drinks, and I showed up 30+ minutes late to pick up my drinks they were kind enough to remake my drinks. Going through a tough day, I really appreciate this small gesture. Thank you.
Service: 5
I went to the wrong Starbucks to pick up drinks, and I showed up 30+ minutes late to pick up my drinks they were kind enough to remake my drinks. Going through a tough day, I really appreciate this small gesture. Thank you.
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