I don’t think they are trained properly in how to make standard DQ treats. Every one of our Sundaes was made wrong. The woman making the sundaes acts like she is being inconvenienced by customers. She rushes the job and makes the worst sundaes of any DQ we have been to. And if you need assistance with something she will let you know how much you annoy her. Extremely rude, poor quality and overpriced. Ruined my family’s day out for a treat. :-(
Atmosphere: 1
Food: 1
Service: 1
Fo Fo
This location literally needs to stop hiring high school kids who come and go throughout the school year, and who don't know how to properly serve ice cream in quantity and quality. Ive been here countless times where the serving size you order is comparable to a size down. I have reached out to DQ and have complained about this issue in the past, and it obviously shows the the franchise owner/operator isn’t fazed by this. Instead of biting back and defending what’s wrong, listen to the complaint and make it right. Its ice cream for petes sake, not a gourmet dish.Update:Picture attached for 2 medium cups, the inconsistency of how their preparing customers orders.
Glenn Scalia
Went there at 8:30pm Sunday. 20 people on line. One worker leaves counter to hug & say hello to 4 friends. Waited 10 minutes for 1 person to be servedComplained to I guess was the manager. She was the oldest of the 5 workers. She said where doing the best we can. I suggested stop with the meet & greet at the door, & make service a priority!
C B
2 OLDER WOMAN ARE RUDE! SHOULD HAVE READ THE REVIEWS BEFORE GOING.Took the girls I babysit for free cone day. It was stated that a vanilla cone was free and if you wanted chocolate or any toppings it would be a $1 donation- Understandable. Both the girls wanted chocolate and no cash. I had no problem paying for them. The one woman behind the register was extremely rude and told me about the $10 credit card minimum. I told her I was an aware and got the girls mediums and myself a come to make the total $10+. The girls are eating their ice cream and they wanted cups so they didn’t spill. The same women gave me the cups with such an attitude. Later on, they wanted spoons. I asked for one spoon, the other woman rolled her eyes and gave it to me. I needed another spoon for the other kid and this woman flat out yelled at me. She said that it was free cone day, unless we pay we don’t get a spoon. I explained that I had no cash and had to pay full price and she continued to give me attitude. I was so embarrassed. Thankfully, some of the girls friends were there with their moms to witness this. I’m truly so disgusted with the attitude of these 2 women working at Dairy Queen in Park Ridge. I was so respectful and just wanted a spoon for my girls. I will never be back to this location.
Atmosphere: 1
Food: 5
Service: 1
Max Hackman
They do a great job and you can use the app at this location
Vegetarian options: The dairy free dilly bars are excellent.
older lady with blonde hair has the nastiest attitude!! how is ice cream making her so miserable ? i got a Oreo blizzard with hardly any Oreos basically just soft served vanilla…
Nat Iz
older lady with blonde hair has the nastiest attitude!! how is ice cream making her so miserable ? i got a Oreo blizzard with hardly any Oreos basically just soft served vanilla…
Cathy Moore
Very clean will go back.
Joseph Delaney
Little bit of a bait and switch here. Went to get a blizzard to find out they have a $10 credit card minimum to cover fees. No where was this stated before I waited in line or at the door before I walked in.I understand there’s credit card fees but for someone getting a single item this is really inconvenient. It’s 2023- cashless payments are commonplace. I’d rather pay the 2-3% than have to meet a minimum.
GinaMarie Miele
I have visited this location many times for years. I had a very frustrating experience today. I went in at 10:15 I ordered two very simple cones. my first cone was made by a blonde girl with her hair in a bun, took her longer then needed she was to busy conversating, which there is nothing wrong with but this wasnt the worst part. after she made my first cone she tossed it on the counter walked away and started making a blizzard which ended up being for herself. she also proceeded to lick it facing myself and the other people in there. kind of ridiculous she could have taken the extra minute to finish my order, instead I had to wait even longer when I was one of two orders at the time. defiantly not returning.
Pecan Cluster Blizzard!!! So good 👍
Atmosphere: 5
Food: 5
Service: 5
Menu consultation is friendly.
Atmosphere: 5
Food: 5
Service: 5
Best strawberry/banana smoothie
Fun place to visit with kids/family
Atmosphere: 5
Food: 5
Service: 5
Friendly people and great service.
Atmosphere: 5
Food: 5
Service: 5
I don’t think they are trained properly in how to make standard DQ treats. Every one of our Sundaes was made wrong. The woman making the sundaes acts like she is being inconvenienced by customers. She rushes the job and makes the worst sundaes of any DQ we have been to. And if you need assistance with something she will let you know how much you annoy her. Extremely rude, poor quality and overpriced. Ruined my family’s day out for a treat. :-(
Atmosphere: 1
Food: 1
Service: 1
This location literally needs to stop hiring high school kids who come and go throughout the school year, and who don't know how to properly serve ice cream in quantity and quality. Ive been here countless times where the serving size you order is comparable to a size down. I have reached out to DQ and have complained about this issue in the past, and it obviously shows the the franchise owner/operator isn’t fazed by this. Instead of biting back and defending what’s wrong, listen to the complaint and make it right. Its ice cream for petes sake, not a gourmet dish.Update:Picture attached for 2 medium cups, the inconsistency of how their preparing customers orders.
Went there at 8:30pm Sunday. 20 people on line. One worker leaves counter to hug & say hello to 4 friends. Waited 10 minutes for 1 person to be servedComplained to I guess was the manager. She was the oldest of the 5 workers. She said where doing the best we can. I suggested stop with the meet & greet at the door, & make service a priority!
2 OLDER WOMAN ARE RUDE! SHOULD HAVE READ THE REVIEWS BEFORE GOING.Took the girls I babysit for free cone day. It was stated that a vanilla cone was free and if you wanted chocolate or any toppings it would be a $1 donation- Understandable. Both the girls wanted chocolate and no cash. I had no problem paying for them. The one woman behind the register was extremely rude and told me about the $10 credit card minimum. I told her I was an aware and got the girls mediums and myself a come to make the total $10+. The girls are eating their ice cream and they wanted cups so they didn’t spill. The same women gave me the cups with such an attitude. Later on, they wanted spoons. I asked for one spoon, the other woman rolled her eyes and gave it to me. I needed another spoon for the other kid and this woman flat out yelled at me. She said that it was free cone day, unless we pay we don’t get a spoon. I explained that I had no cash and had to pay full price and she continued to give me attitude. I was so embarrassed. Thankfully, some of the girls friends were there with their moms to witness this. I’m truly so disgusted with the attitude of these 2 women working at Dairy Queen in Park Ridge. I was so respectful and just wanted a spoon for my girls. I will never be back to this location.
Atmosphere: 1
Food: 5
Service: 1
They do a great job and you can use the app at this location
Vegetarian options: The dairy free dilly bars are excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dilly Bar, Blizzard
Restaurantji Recommends
older lady with blonde hair has the nastiest attitude!! how is ice cream making her so miserable ? i got a Oreo blizzard with hardly any Oreos basically just soft served vanilla…
older lady with blonde hair has the nastiest attitude!! how is ice cream making her so miserable ? i got a Oreo blizzard with hardly any Oreos basically just soft served vanilla…
Very clean will go back.
Little bit of a bait and switch here. Went to get a blizzard to find out they have a $10 credit card minimum to cover fees. No where was this stated before I waited in line or at the door before I walked in.I understand there’s credit card fees but for someone getting a single item this is really inconvenient. It’s 2023- cashless payments are commonplace. I’d rather pay the 2-3% than have to meet a minimum.
I have visited this location many times for years. I had a very frustrating experience today. I went in at 10:15 I ordered two very simple cones. my first cone was made by a blonde girl with her hair in a bun, took her longer then needed she was to busy conversating, which there is nothing wrong with but this wasnt the worst part. after she made my first cone she tossed it on the counter walked away and started making a blizzard which ended up being for herself. she also proceeded to lick it facing myself and the other people in there. kind of ridiculous she could have taken the extra minute to finish my order, instead I had to wait even longer when I was one of two orders at the time. defiantly not returning.
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