Dunkin'

My friend was using the public restroom for 5 minutes, he was stuck because there was no toilet paper, so I went in to give him napkins, and the worker was extremely nasty. He said my friend was taking forever, and threatened to call the cops even though nobody said anything. He also yelled at my friend for not asking toilet paper after being stranded in the bathroom like he could do anything about that.

Atmosphere: 1

Food: 1

Service: 1

This place is a mess. Their dining room is never open. The orders are always wrong. Avoid this location if possible. They’re not great.

Atmosphere: 3

Food: 3

Service: 2

Dude working the register was rude, rushed us, but also deadpan and unfriendly.

Me and my kid were the only customers there. Asked for a bagel and cream cheese, not toasted. He brings me a toasted bagel with butter. How is that even possible? lol

Incompetent is fine, but the rude attitude was a put off. The manager must be pretty hands off.

Atmosphere: 1

Food: 1

Service: 1

Horrible Dunkin, rude and dirty.

Atmosphere: 1

Food: 1

Service: 1

They messed up our order, and I had to return three times to fix it. Then they handed us a box of munchkins that looked already eaten, with a crushed tissue paper inside. Completely unacceptable.

Service: 1

Literally the sweetest people work here super nice and very kind customers!!

Atmosphere: 5

Food: 5

Service: 5

Great service! The employee was amazing!

This is the worst Dunkin I have even been to in my life. There’s always 3-4 or more people behind the counter but nobody knows what they’re doing. After they got my order wrong 5 times we just stopped going there. The only way to get your order right is to order inside the facility in person. This location does not know how to READ a mobile order…or maybe just read in general. It’s not small mistakes either, it’s legit like “no bacon” and they give you extra bacon. Or “2 donuts” and instead you just get no donuts. Do yourself favor and just drive 15 minutes more and go to the one on 1118 Gen Washington Mem Blvd in Washington Crossing…they’re fast there, precise, and the food just tastes better!

Atmosphere: 5

Food: 1

Service: 1

Okay, up this way for over a year now and this is a regular stop for me when I’m going down 31. I don’t like being a difficult customer or anything and I’m usually laid-back but I have to say something here.

On one occasion, I asked for a lot large hot coffee with cream and sugar. When I drove away I noticed it was black no cream, no sugar. I couldn’t just turn around so I had to come back after dropping off my daughter. I said hey I ordered a coffee with cream and sugar earlier and you gave me black. Can I get a new one with cream and sugar please the guy said OK handed me a coffee I checked and it was again black coffee. I was like hey I need cream and sugar in here and then I got my coffee corrected.

OK, whatever on that one.

Today again I stopped on my way to drop off my daughter, and I wanted a mocha iced coffee with liquid sugar and cream, and I ordered a chocolate frosted doughnut.

The first thing he grabs for me is a Boston cream. I look at it, then try getting his attention. He goes off. Then he comes back gives me my coffee, no straw. I say hey I wanted chocolate frosted and you gave me a Boston cream. He says no problem gets my frosted doughnut. but he didn’t give me a straw so I’m waiting to get his attention to get a straw. He doesn’t realize it and I’m like hey I need a straw. He’s like oh OK. Gives me a small straw for my large iced coffee. My bad, OK cool. Now I drive off, take a sip and I look at the coffee and there’s no mocha in it. Just regular iced coffee, liquid cane sugar, and milk.

I know the guy is young, but come on. You have to show a little bit of pride in your work even if the job does stink. But every time I go here and he’s working I know somethings gonna get messed up.

Service: 1

Good food and good customer service.
Tried this dunkin for the first time and will definitely come back😇😇

Atmosphere: 5

Food: 5

Service: 5

Not even worth a description, just do yourself a favor and go somewhere else. Anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Got 3 drinks and only one was good. Had them remake the other 2.

Atmosphere: 1

Food: 1

Service: 5

Will not buy coffee from this location again.
Service is poor even with three people working there and no other customers. Iced coffee was terrible and I ended up throwing it away. And the prices here are higher than other DDs in the area

Food: 1

Service: 1

This is quite possibly the worst food establishment I’ve ever been in

Service: 1

Terrible service. Rude kids working around. I don’t know what else to say. No words enough for this place to explain the bad service

Service: 1