Dunkin'

560 NJ-23, Pompton Plains
(973) 330-6236

Recent Reviews

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Durim Zuta

Mahbub makes the best hot chocolate. Takes pride in his job. Love to see it nowadays when nobody else does.

Atmosphere: 5

Food: 5

Service: 5

Aj Edomi

Mahbub takes pride in his job. Always a good coffee & great service 💪🏼

Emrah Vait

Mahbub is the best employee takes pride in making coffee and might add he makes the best coffee

Atmosphere: 4

Food: 2

Service: 5

Marty

Duncan is officially off my list of places to go for coffee. I just went into the store at 560 route 23 in pompton plains, New Jersey and again the employee tried to short me by explaining they have no pennies. I requested that she provide me correct change even if it meant that the store lost a few pennies. She complied but was clearly annoyed. On average if they get $2 to $03 off of every customer who comes into their store they are booking the general public. Hundreds of thousands of dollars. Corporate doesn't seem to care. Their phone number does not work. After they sell my review. They said that they would be having the store manager reach out to me and that never happened. I am no longer a customer there.
UPDATE: STILL NO RESPONSE I HAVE REACHED OUT TO 12 ON YOUR SIDE.

Service: 1

Cori Helmer

This place has gone down hill tremendously. Just ordered a hot coffee with a little milk, a Bacon, egg, and CHEDDAR CHEESE croissant, and hashbrowns. The sandwich came with american cheese and thankfully I had checked in the line to see if it was correct because I had the same problem last time. After driving off, I popped half cooked hashbrowns in my mouth that were partially cold. After getting home and feeling very agitated, I sipped my coffee to realize there was added sweetener in it that I never asked for!!

Avoid this place if you can. Terrible.
coffee came with a vanilla swirl

Food: 1

Service: 1

Kristine Oliveros

When ordering coffee, it is customary for the customer to specify how they prefer their drink prepared. However, when I politely asked the lady for more milk in my coffee, she responded in an unprofessional manner, murmuring under her breath. Girl if you feeling tired, it would have been more appropriate to take a break rather than treat a customer disrespectfully!

Jonathan B

Good coffee and fast service.

Atmosphere: 5

Food: 5

Service: 5

Laura Pflug

Got my hazelnut Coolatta even though it isn't on the menu. My favorite coffee drink during the hot weather.😀

Atmosphere: 5

Food: 5

Service: 5

Gopal Karki

I have been with dunkin all my life and today i am 50 plus...this is the worst place so far..i ordered only 3 items and 2 were wrong and then i have to wait back in the line again..I don't know if a owner is even interested to go through the customer's comments or he just gives Damm....very poor customer service when we pay we should get the right order and that's their job..nothing more..

Jose Dilisio

I love it

Atmosphere: 5

Food: 5

Service: 5

Korey McGuiness

Easily the slowest Dunkin ever

Christopher Bosco

This place stinks. Period.

Atmosphere: 1

Food: 1

Service: 1

MMM N

Just like any Dunkin 🍩 all the same.

Atmosphere: 3

Food: 3

Service: 3

Tony Mer

Very friendly

Anthony Mercado

Very friendly

Atmosphere: 5

Food: 5

Service: 5

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