Dunkin'

712 Memorial Pkwy, Phillipsburg
(908) 859-2450

Recent Reviews

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Amanda

A friend and I were ordering coffee and I ordered A small decaf coffee and A sandwich. Then we happen to see the six dollar deal where we can get a medium coffee, a sandwich and hash brown just for six dollars so we asked her to cancel the small decaf coffee and get two of the deals. Then we paid for our stuff, as we go to the other side to get the drinks. It just so happens that they made the small decaf coffee and I said that we got the medium one instead and they were going back-and-forth in the back trying to figure out the order and the woman who took our order let the other lady know who was making drinks that that small decaf got canceled. She got angry and was being rude to us and was like “I hate when they cancel people always cancel cancel cancel” but my thing is why would you make a drink before we even paid for it. So she flipped her head off, slammed it down and was angry and talking to herself. I don’t like people who are upset, making my food or drink, but like I said, nobody told her to make a drink before it’s even paid for. The food was trash anyway, and my friends hash brown was burnt.

Atmosphere: 1

Food: 1

Service: 1

Erick Pimentel

It is the worst Dunkin Donuts I have ever visited. Terrible service and rude employees. If I could give it less than 20 stars, I would.

Aja Livezey

Love the hot or cold mocha latte

Service: 5

Recommended dishes: Bagel

damon kunkle

Everything i go here they never have Midnight! Only place this happens!! If tour not going to make it take it off the menu!

Atmosphere: 3

Food: 4

Service: 1

LaShanda Dennis

Do not go here, manager very rude, I ordered a bacon, egg and cheese croissant with extra bacon, I work an hour away and noticed my sandwich wasn’t correct, she told me to bring sandwich back she have to see! I will not patronize this business anymore! THE WORST EVER!

Tabetha Takkara

The food is fresh the services friendly and the atmosphere is quiet. The floor and tables are clean.

Wheelchair accessibility: The doors are ground level but are not automatic. I'm not sure if there is a ramp to access the door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin' Energy

LaTosha Mercado

The food and coffee came out hot. Girl who brought out my food was very nice.

Michael Barbaro

Parking: The entrance and exit are both difficult to use. Just be careful, and pay attention.

Wheelchair accessibility: The main entranceway has a wide aluminum ramp that runs up to the electric-powered front door, which is handicapped accessible.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Hash Browns, Assorted Half Dozen or Dozen Donuts, Egg and Cheese, Half Dozen Donuts, Bacon Egg and Cheese, Bagel, Bagel with Cream Cheese Spread

Alyiah Swanson

Do not recommend, a middle aged woman, tall, was vaping behind the counter while on the job AND customers in the store. Have you no decency?

Atmosphere: 1

Food: 2

Service: 1

Patrick Williams

Donuts were stale but the staff was friendly and the place was clean. Beyond that, it's a typical

Atmosphere: 3

Food: 1

Service: 4

Zachary Denila

Is anybody in there? I ultimately had to cancel this order after almost an hour, and I really tried to give the team the benefit of the doubt.

I placed my order at 9:16am and had to cancel around 10ish. In between that time, after finding my order was delayed I made a call to the store. No one picks up my call after calling twice.

I worked in similar settings, so I understand football traffic, and how it can affect the time orders came out. I would like to break this down, fast food usually is simple; structured recipes, everything is frozen and reheated. Reheating takes no longer than 2 minutes in my experience, and for anything at a drinks bar should average 3-4 minutes (that’s being generous).

I really wanted to know what’s up with this store. I mostly wanted to see if they were open, but also how has the other patrons experiences been. I think it’s fair to say that this team needs to be gutted, because the reviews reflecting their past interactions with customers is purely embarrassing for the brand.

Atmosphere: 1

Food: 1

Service: 1

Brian Appleton

Why would they be open 24 hr. and have no donuts

Atmosphere: 1

Food: 1

Service: 1

John Freudenberger

They rarely, if ever, have anything you order. It's infuriating and they don't seem to adapt.

Marina Priester

One of my favorite Dunkins! (: They work sooo hard!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Coolatta, Strawberry, Assorted Half Dozen or Dozen Donuts, Blue Raspberry Coolatta, Half Dozen Donuts, Dunkin' Lemonade Refreshers, Bagel with Cream Cheese Spread

Dennis Johnson

A little more expensive than other end of

Atmosphere: 5

Food: 5

Service: 5

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