Lady at the window doesn’t know how to say “you’re welcome”. The latte was the worst I’ve ever had. Absolutely no sugar. The ham and Swiss croissant was cold. Terrible.
Kim Chu
Order tons of stuff, only give coffee roll, when I found out, I’m already home - call back, manager aware, refuse to refund ? And I need to go back to get refund in person!
Atmosphere: 1
Food: 1
Service: 1
Lala Reid
we went on a normal day and they were acting like we were such a bother horrible attitudes was basically throwing our munchkin's in the boxes like get it together i should've spit on her.
Atmosphere: 1
Service: 1
Janet Rosas
I could've done a way better job on food. for the price of food Dunkin needs to step it up.
also I tried to order the 6 dollar meal, but couldn't get as I couldn't substitute the coffee for hot chocolate, daughter too young for coffee, and honestly I wasn't in the mood for coffee that day. also the app doesn't work half the time
Atmosphere: 3
Food: 2
Service: 3
kip j
I always have to go to a different dunkin donuts when i want munchkins. Its really annoying.
Service: 5
victor ramon
Always friendly atmosphere and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Ruth Maria
So I frequently visit this Dunkin’ Donuts location off Route 22 in Phillipsburg, New Jersey, usually after an appointment. While I appreciate the convenience of this spot, I’ve noticed a few areas that could use improvement.
Despite my orders being small—I’m usually alone—I often find myself waiting longer than expected for my food. On some occasions, I’ve had to go inside to have my order corrected. When I do, the staff, though friendly and nice, are often caught up in conversations among themselves. Unfortunately, these conversations sometimes stray into topics that probably shouldn’t be discussed in front of customers or at least not while customers are waiting to be helped.
This location is understandably busy due to its placement on a major route, but I think there’s an opportunity to uphold better standards. While the staff’s friendliness is appreciated, a bit more focus on professionalism and customer service would go a long way in improving the overall experience.
Better coffee than who ever is running the other one
Atmosphere: 5
Food: 5
Service: 5
Jeannine Keane
They need to check themselves. One piece of bacon doesn’t =1 piece cut into 3rds. Meaning for almost $4 you get about 2 1/2 pieces of bacon not the 8 they claim to give you. They are a rip off and rude.
Open 24 hours
Atmosphere: 5
Food: 5
Service: 5
Coffee suck. Too weak
Atmosphere: 3
Service: 3
Recommended dishes: Donut
Poor service
Lady at the window doesn’t know how to say “you’re welcome”. The latte was the worst I’ve ever had. Absolutely no sugar. The ham and Swiss croissant was cold. Terrible.
Order tons of stuff, only give coffee roll, when I found out, I’m already home - call back, manager aware, refuse to refund ? And I need to go back to get refund in person!
Atmosphere: 1
Food: 1
Service: 1
we went on a normal day and they were acting like we were such a bother horrible attitudes was basically throwing our munchkin's in the boxes like get it together i should've spit on her.
Atmosphere: 1
Service: 1
I could've done a way better job on food. for the price of food Dunkin needs to step it up.
also I tried to order the 6 dollar meal, but couldn't get as I couldn't substitute the coffee for hot chocolate, daughter too young for coffee, and honestly I wasn't in the mood for coffee that day. also the app doesn't work half the time
Atmosphere: 3
Food: 2
Service: 3
I always have to go to a different dunkin donuts when i want munchkins. Its really annoying.
Service: 5
Always friendly atmosphere and friendly staff
Atmosphere: 5
Food: 5
Service: 5
So I frequently visit this Dunkin’ Donuts location off Route 22 in Phillipsburg, New Jersey, usually after an appointment. While I appreciate the convenience of this spot, I’ve noticed a few areas that could use improvement.
Despite my orders being small—I’m usually alone—I often find myself waiting longer than expected for my food. On some occasions, I’ve had to go inside to have my order corrected. When I do, the staff, though friendly and nice, are often caught up in conversations among themselves. Unfortunately, these conversations sometimes stray into topics that probably shouldn’t be discussed in front of customers or at least not while customers are waiting to be helped.
This location is understandably busy due to its placement on a major route, but I think there’s an opportunity to uphold better standards. While the staff’s friendliness is appreciated, a bit more focus on professionalism and customer service would go a long way in improving the overall experience.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Oat Mocha Latte
Restaurantji Recommends
Staff was super funny and engaging!
Atmosphere: 5
Food: 5
Service: 5
Better coffee than who ever is running the other one
Atmosphere: 5
Food: 5
Service: 5
They need to check themselves. One piece of bacon doesn’t =1 piece cut into 3rds. Meaning for almost $4 you get about 2 1/2 pieces of bacon not the 8 they claim to give you. They are a rip off and rude.
Atmosphere: 1
Food: 1
Service: 1
Good choices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Midnight Coffee, Croissant
Not to many donuts.
Atmosphere: 3
Food: 3
Service: 4
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