The donuts look really bad squished and only half sprinkles🤢
7t6
Very clean. Friendly staff. Coffee orders are always correct.
Atmosphere: 5
Food: 5
Service: 5
John Fragale
This place is amazing. Very friendly/prompt staff! The owners are always friendly and gracious. It's always clean and welcoming. I've been going almost every day for 10 years and will continue for years to come.
Atmosphere: 5
Food: 5
Service: 5
Jimmy Tuttle
I’ve been to many different Dunkin’s and this one is by far #1. Drinks are always made perfect, never get one bad one. Staff is great and remembers you, and is always very friendly. I will drive past 7 different Dunkin’s in a day and will only come here as they just top every other one around!
Atmosphere: 5
Food: 5
Service: 5
justice burns
This place is the worst they never get it right, food is always cold or horrible. I don’t know why they call themselves Dunkin doughnuts they are always out of doughnuts they should just shut this place down! I went thru the drive thru and had to keep repeating myself cause there intercom sucks hire some grown ups not these kids. There are a few decent workers there but not many! I will drive to Toms River for now on !!!
Atmosphere: 1
Food: 1
Service: 1
Saul Tecalero
Im a regular to this Dunkin! Staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Dennis McWeeney
They use sour milk. It’s disgusting. I would go to this place every day sometimes two or three times on the weekend, never again truly disgusting.
Food: 1
Jaimeann Palm
I don’t know why it is so hard for these people to do what is asked. They charge for extra swirl don’t add it, my small Carmel craze with 3 EXTRA pumps of caramel tastes like straight cream and they stir it every single time i repeatedly ask them not to even when I repeat please DO NOT SHAKE OR STIR.
Atmosphere: 3
Food: 1
Service: 1
Kori Dasari
This store needs to work on updating their menu on the app more often. If you’re out of something, update the app to say currently unavailable. I’m sure the young boy who tried to help wasn’t the one who does those things. He was nice and apologized repeatedly but management clearly dropped the ball.
Atmosphere: 1
Food: 1
Service: 3
Phill Hill
Excellent staff, location is always clean and always fast service. Highly Recommended!!!
They did a face-lift to the building...had a grand opening! It's always packed!!!
Atmosphere: 4
Food: 4
Service: 5
robert williams
Every single time I come in here to place an order to go they always mess it up either not paying attention or reading back the order to the customer like you're supposed to simple basic stuff I ordered two bagel sandwiches after repeating it three times and they still mess it up. And every time I order bagels I get hash browns and they always tell me they're out. Like I don't understand why they can't have simple breakfast items available early in the am on a consistent basis. And some of the employees here are and were very rude. They didnt even apologize for the inconvenience. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Tracey
I come to this location 5 days a week twice daily. The younger kids that work there have zero personality and are not very friendly, especially the 2 young girls on Tuesday nights. It seems like their cellphones are a top priority.However, I will leave this review on a positive note- SHELLY and her mom BETH who work nights are absolutely wonderful and amazing. I cannot express enough how truly nice and lovely these two women are. They have the absolute best customer service skills. They make you feel important and not just another customer coming through their drive thru. They are a HUGE asset to this Dunkin team. The manager and/or owner should be extremely grateful to have them. Perhaps some other team members should take notes on how people should be treated.I will honestly tell you, if these 2 ladies ever leave this location I will drive the extra mile to the Bayville Dunkin.
Food: 2
Service: 4
oscar lopez
Worst day of my life on there take the wrong item service really bad and the manager I have no words for it, they throw you the food to the Counter first one I order, I asked for a glazed they give me a chocolate frosting with sprinkle I asked for a plain bagel toasted with cream cheese to give me a bagel with butter I guess it asked for a toasted bagel. The bagel wasn’t even Toasted.
Food: 2
Service: 1
S N-M
I come to this location because it's the closest, and most convenient Dunkin' to my house, but they're ALWAYS out of flavors for the coffees!! Why are you NOT ordering MORE if you're ALWAYS out of stuff?? Don't tell me it's a warehouse issue and they're not producing enough product. Someone is not on top of ordering at this specific location because this is the only Dunkin' that is ALWAYS out of products.
The donuts look really bad squished and only half sprinkles🤢
Very clean. Friendly staff. Coffee orders are always correct.
Atmosphere: 5
Food: 5
Service: 5
This place is amazing. Very friendly/prompt staff! The owners are always friendly and gracious. It's always clean and welcoming. I've been going almost every day for 10 years and will continue for years to come.
Atmosphere: 5
Food: 5
Service: 5
I’ve been to many different Dunkin’s and this one is by far #1. Drinks are always made perfect, never get one bad one. Staff is great and remembers you, and is always very friendly. I will drive past 7 different Dunkin’s in a day and will only come here as they just top every other one around!
Atmosphere: 5
Food: 5
Service: 5
This place is the worst they never get it right, food is always cold or horrible. I don’t know why they call themselves Dunkin doughnuts they are always out of doughnuts they should just shut this place down! I went thru the drive thru and had to keep repeating myself cause there intercom sucks hire some grown ups not these kids. There are a few decent workers there but not many! I will drive to Toms River for now on !!!
Atmosphere: 1
Food: 1
Service: 1
Im a regular to this Dunkin! Staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
They use sour milk. It’s disgusting. I would go to this place every day sometimes two or three times on the weekend, never again truly disgusting.
Food: 1
I don’t know why it is so hard for these people to do what is asked. They charge for extra swirl don’t add it, my small Carmel craze with 3 EXTRA pumps of caramel tastes like straight cream and they stir it every single time i repeatedly ask them not to even when I repeat please DO NOT SHAKE OR STIR.
Atmosphere: 3
Food: 1
Service: 1
This store needs to work on updating their menu on the app more often. If you’re out of something, update the app to say currently unavailable. I’m sure the young boy who tried to help wasn’t the one who does those things. He was nice and apologized repeatedly but management clearly dropped the ball.
Atmosphere: 1
Food: 1
Service: 3
Excellent staff, location is always clean and always fast service. Highly Recommended!!!
Restaurantji Recommends
They did a face-lift to the building...had a grand opening! It's always packed!!!
Atmosphere: 4
Food: 4
Service: 5
Every single time I come in here to place an order to go they always mess it up either not paying attention or reading back the order to the customer like you're supposed to simple basic stuff I ordered two bagel sandwiches after repeating it three times and they still mess it up. And every time I order bagels I get hash browns and they always tell me they're out. Like I don't understand why they can't have simple breakfast items available early in the am on a consistent basis. And some of the employees here are and were very rude. They didnt even apologize for the inconvenience. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
I come to this location 5 days a week twice daily. The younger kids that work there have zero personality and are not very friendly, especially the 2 young girls on Tuesday nights. It seems like their cellphones are a top priority.However, I will leave this review on a positive note- SHELLY and her mom BETH who work nights are absolutely wonderful and amazing. I cannot express enough how truly nice and lovely these two women are. They have the absolute best customer service skills. They make you feel important and not just another customer coming through their drive thru. They are a HUGE asset to this Dunkin team. The manager and/or owner should be extremely grateful to have them. Perhaps some other team members should take notes on how people should be treated.I will honestly tell you, if these 2 ladies ever leave this location I will drive the extra mile to the Bayville Dunkin.
Food: 2
Service: 4
Worst day of my life on there take the wrong item service really bad and the manager I have no words for it, they throw you the food to the Counter first one I order, I asked for a glazed they give me a chocolate frosting with sprinkle I asked for a plain bagel toasted with cream cheese to give me a bagel with butter I guess it asked for a toasted bagel. The bagel wasn’t even Toasted.
Food: 2
Service: 1
I come to this location because it's the closest, and most convenient Dunkin' to my house, but they're ALWAYS out of flavors for the coffees!! Why are you NOT ordering MORE if you're ALWAYS out of stuff?? Don't tell me it's a warehouse issue and they're not producing enough product. Someone is not on top of ordering at this specific location because this is the only Dunkin' that is ALWAYS out of products.
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