I went inside to pickup a carry out order and it was nasty. How do you have 59 flies buzzing around less than 30mins after you open?!
Atmosphere: 1
Food: 1
Service: 1
Glassman
Trust me you don't want to go here. You will be sorry.
Atmosphere: 1
Food: 1
Service: 1
alex piontkowski
Do not order from here. Food is disgusting and they will get your order wrong.
Atmosphere: 1
Food: 1
Service: 1
Charles Redstreake
This is not the papa johns i grew up loving, alongside pizza hut and dominoes. This foreign run pizza place located in pine hill nj is a disaster. Please, do not order from this place, you will be disappointed! This place will not only get your order completely wrong, but they will call you a liar, and say you didnt place the order correctly at the same time.
You cant make it up. Zero customer service. Tried ordering from this location 2 times in the last month, each time was a disaster, and management wasn't even close to trying to make it right. This is pizza, not rocket science, and yet here we are. Never again.
Atmosphere: 1
Food: 1
Service: 1
Dira B
They have rats and roaches running around this place like crazy
Yusuf ÇEÇEN
Their pizzas are really great and their businesses are very clean, I really enjoy going there and they are very friendly, thank you
Atmosphere: 5
Food: 5
Service: 5
Ryan Davis
This place is amazing
Atmosphere: 5
Food: 5
Service: 5
William Quirk
Stay away order dominos instead. Never got my full refund for all the dipping cups they forgot. Has issues years ago thought I try again and nope nothing has change. Also they forgot a whole topping I paid for on my order. Bad customer service as well. Dominos customer service is so much better. This will be the last time ordering from here.
Atmosphere: 1
Food: 2
Service: 1
ashlie brown
I ordered food through the website. I never received anything. I called and the guy answered and told me they delivered it to the gate. There is no gates where we live. I drove to the store and he tells me there’s nothing I can do my driver said he delivered it! I have three kids in the house hungry waiting for food we never received! I called the police, this is insane!
Atmosphere: 1
Food: 1
Service: 1
Britney Lostritto
Ordered pizza march 4th for dinner saved 2 pieces for lunch the next day while eatting my first slice of pizza I felt something hard spit it out and it was a piece of wire I called the location to let them know I got told I would be contacted back never heard anything else the manager didn’t even take my information I sent him these Same photos I posted very bad customer service and disgusting that I find a wire in my pizza I will never order from here again !
If I can leave no stars i will.. better ingredients better pizza my ass.. have no flavor.. give u the run worst then taco bell on taco Tuesday... I would rather get 10 old pizza from the dumpster.. then eat there again
Atmosphere: 1
Food: 1
Service: 1
Miguel Flores
I placed an order online one Hawaiian pizza and it only came with 20 pieces of pineapple in the whole large pie #1187177109
Atmosphere: 1
Food: 1
Service: 1
Matt Drakeford
Online order #1183992266 and went to the store once notified that order was ready. Upon arrival order was not ready and had to wait about 5/6 minutes. No problem. Once receiving the order I noticed that the honey chipotle wings had very minimal sauce so I requested a proper amount of sauce to which the young man working was happy to accommodate. Next, I open the boneless wings and notice just a simple drizzle of red sauce that was supposed to be lemon pepper and it did not look appetizing whatsoever. I politely asked if I could have them switched to Garlic Parmesan instead to which the female cashier adamantly refused. At this point I requested a refund for the boneless wings to which the cashier said we cannot refund one item. At the same time, I decided to check the pizza as well, which was a large Shaq-a-Roni pepperoni pizza supposed to be covered with pepperoni as well as chicken that I added for an extra charge. The amount of pepperoni was minimal, no more than a regular pizza and there was only literally two pieces of chicken on the pizza. The cashier then got on the phone with her manager, and I informed her that I would like a full refund for the order. At first, she refused and then eventually gave in once I stated that we are going to have to contact local police and that this was not Papa John’s customer service. Eventually, she issued me a receipt for my refund. This is completely unacceptable both product quality, and customer service. I will not return back to Papa John’s for this reason.
Atmosphere: 2
Food: 1
Service: 1
Jennifer R
My husband went in and ordered 2 XL pizzas, an order of wings and cheesy bread. The total was 68.27. He didn’t realize the price until he got the receipt as he wasn’t paying attention. He came to the car and told me so I took the receipt and walk in to talk to the person behind the counter. I asked her if there was any way she could put all this together and give us a deal. She said they don’t have any deals. I got on my phone and looked up deals for that location and it said carry out only. I showed her my phone and asked her again if she could adjust the price for the deals I found. She told me I would’ve had to order it online and then pick it up. I wasn’t going to argue with her because I could tell her mind was made up. Needless to say that was my first and last visit to any papa John’s. She wasn’t even trying to help me. They got the money but lost a customer forever. I hope the money was worth it and I hope people read these reviews before ordering so they will go out of business or be forced to sell to someone with more compassion.
Parking: Parking is very minimal and the delivery driver doesn’t help the way he zips around the parking lot like it’s a race track.
I went inside to pickup a carry out order and it was nasty. How do you have 59 flies buzzing around less than 30mins after you open?!
Atmosphere: 1
Food: 1
Service: 1
Trust me you don't want to go here. You will be sorry.
Atmosphere: 1
Food: 1
Service: 1
Do not order from here. Food is disgusting and they will get your order wrong.
Atmosphere: 1
Food: 1
Service: 1
This is not the papa johns i grew up loving, alongside pizza hut and dominoes. This foreign run pizza place located in pine hill nj is a disaster. Please, do not order from this place, you will be disappointed! This place will not only get your order completely wrong, but they will call you a liar, and say you didnt place the order correctly at the same time.
You cant make it up. Zero customer service. Tried ordering from this location 2 times in the last month, each time was a disaster, and management wasn't even close to trying to make it right. This is pizza, not rocket science, and yet here we are. Never again.
Atmosphere: 1
Food: 1
Service: 1
They have rats and roaches running around this place like crazy
Their pizzas are really great and their businesses are very clean, I really enjoy going there and they are very friendly, thank you
Atmosphere: 5
Food: 5
Service: 5
This place is amazing
Atmosphere: 5
Food: 5
Service: 5
Stay away order dominos instead. Never got my full refund for all the dipping cups they forgot. Has issues years ago thought I try again and nope nothing has change.
Also they forgot a whole topping I paid for on my order. Bad customer service as well. Dominos customer service is so much better. This will be the last time ordering from here.
Atmosphere: 1
Food: 2
Service: 1
I ordered food through the website. I never received anything. I called and the guy answered and told me they delivered it to the gate. There is no gates where we live. I drove to the store and he tells me there’s nothing I can do my driver said he delivered it! I have three kids in the house hungry waiting for food we never received! I called the police, this is insane!
Atmosphere: 1
Food: 1
Service: 1
Ordered pizza march 4th for dinner saved 2 pieces for lunch the next day while eatting my first slice of pizza I felt something hard spit it out and it was a piece of wire I called the location to let them know I got told I would be contacted back never heard anything else the manager didn’t even take my information I sent him these Same photos I posted very bad customer service and disgusting that I find a wire in my pizza I will never order from here again !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I can leave no stars i will.. better ingredients better pizza my ass.. have no flavor.. give u the run worst then taco bell on taco Tuesday... I would rather get 10 old pizza from the dumpster.. then eat there again
Atmosphere: 1
Food: 1
Service: 1
I placed an order online one Hawaiian pizza and it only came with 20 pieces of pineapple in the whole large pie
#1187177109
Atmosphere: 1
Food: 1
Service: 1
Online order #1183992266 and went to the store once notified that order was ready. Upon arrival order was not ready and had to wait about 5/6 minutes. No problem. Once receiving the order I noticed that the honey chipotle wings had very minimal sauce so I requested a proper amount of sauce to which the young man working was happy to accommodate. Next, I open the boneless wings and notice just a simple drizzle of red sauce that was supposed to be lemon pepper and it did not look appetizing whatsoever. I politely asked if I could have them switched to Garlic Parmesan instead to which the female cashier adamantly refused. At this point I requested a refund for the boneless wings to which the cashier said we cannot refund one item. At the same time, I decided to check the pizza as well, which was a large Shaq-a-Roni pepperoni pizza supposed to be covered with pepperoni as well as chicken that I added for an extra charge. The amount of pepperoni was minimal, no more than a regular pizza and there was only literally two pieces of chicken on the pizza. The cashier then got on the phone with her manager, and I informed her that I would like a full refund for the order. At first, she refused and then eventually gave in once I stated that we are going to have to contact local police and that this was not Papa John’s customer service. Eventually, she issued me a receipt for my refund. This is completely unacceptable both product quality, and customer service. I will not return back to Papa John’s for this reason.
Atmosphere: 2
Food: 1
Service: 1
My husband went in and ordered 2 XL pizzas, an order of wings and cheesy bread. The total was 68.27. He didn’t realize the price until he got the receipt as he wasn’t paying attention. He came to the car and told me so I took the receipt and walk in to talk to the person behind the counter. I asked her if there was any way she could put all this together and give us a deal. She said they don’t have any deals. I got on my phone and looked up deals for that location and it said carry out only. I showed her my phone and asked her again if she could adjust the price for the deals I found. She told me I would’ve had to order it online and then pick it up. I wasn’t going to argue with her because I could tell her mind was made up. Needless to say that was my first and last visit to any papa John’s. She wasn’t even trying to help me. They got the money but lost a customer forever. I hope the money was worth it and I hope people read these reviews before ordering so they will go out of business or be forced to sell to someone with more compassion.
Parking: Parking is very minimal and the delivery driver doesn’t help the way he zips around the parking lot like it’s a race track.
Atmosphere: 1
Food: 2
Service: 1
Hard to communicate the orders.
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