Super fast super friendly and super on point. Rarely if ever have they messed up or forgot something with my order.
Atmosphere: 5
Food: 5
Service: 5
Haneef hayward
Missing food went back to get the food that I was missing and I was told I have everything in my bags
Food: 1
Service: 1
Chloey Williams 213
😡😲👎🏻 THE OLDER WOMAN AT THE DRIVE THRU WINDOW WAS ABSOLUTELY AWFUL. I WAS TAUGHT TO RESPECT MY ELDERS AND SO I HAVE TO SAY SHE WAS RUDE, DISMISSIVE AND DIDN’T EXHIBIT A SHRED OF CUSTOMER SERVICE. I WAS FORCED TO TAP 1 STAR BUT SHE REALLY DESERVES 0/10.
SHAME ON HER & THE MANAGER WHO ACCEPTS HER BAD BEHAVIOR TOWARDS THE CUSTOMERS THIS IS THE SECOND TIME I HAVE HAD SUCH POOR SERVICE. YES 1st TIME SHAME ON HER THIS TIME SHAME ON ME FOR RETURNING TO THE SCENE OF HER TERRIBLE LACK OF SERVICE 😡👎🏻😡 OH & HAD TO GO BACK BECAUSE SHE DIDN’T GIVE ME THE KEY TAGS I PAID FOR 😡
Atmosphere: 1
Food: 4
Service: 1
Scott Williams
The app is the worst when you go and try and pay. Just awful
Atmosphere: 3
Food: 3
Service: 4
Miguel Camacho
Nov 5 at 8:50pm. The person taking orders via drive through was unpleasant. You could hear her sigh, like I was bothering her for coming there and ordering food. What happened to good customer service? Can't have people with an attitude when they're working a hospitality position.
Atmosphere: 1
Food: 4
Service: 1
Akeem T
There was a gentleman at the window name Jordie. Amazing young man. Very patient (which is rare with our youth today lol) very professional and helpful. Need more young people like him.
Atmosphere: 4
Food: 4
Service: 5
Cory Sanders
One of my favorite fast-food restaurants. Thank you for keeping the food fresh and affordable.
Atmosphere: 4
Food: 4
Service: 4
daniel wolk
Just left Wendy's.Just paid 18.00 and they forgot the chicken nuggets and dessert. Never will go back to Plainfield location. Get your employees to work more and joke around less.
Service: 1
Deegan K
Almost every time I'm in the drive thru they ask me to pull forward to wait for my food. Then I get honked at because the engineer who designed the drive thru left no room for people to go around. Food is still decent enough to come back to.
I'm tired of this location getting my order incorrect. The last time I went back. Tonight I just cannot. I tried calling just now and no one picked up the phone. I ordered no mayo on both sandwiches and tomatoes and lettuce on both. With 1 patty for the bacon sandwich. They gave me mayo on the bacon sandwich with 2 patties and no lettuce and tomatoes. Never again!
Food: 3
Service: 1
Jasmine Leassete
Terrible customer service the food was cold and waited to long in this line never again. ?♀️
Atmosphere: 1
Food: 1
Service: 1
Anthony Lewis
Wendy's is clearly the best Fast food restaurant available to me/in my area. The provide the best value, the best tasting food, and service that's incomparable to their peers. McDonald's, Burger King, and KFC pale in comparison to Wendy's. Wendy's offers better deals, food, and service. Excellent!! The best fast food offering available.
Parking: No problem finding parking here. Great
Kid-friendliness: Kid friendly, probably the best in the day food business
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Frosty with French Fries, Beef Hamburger
Alison Rodríguez
The service is great, they deliver your order super fast and they are always willing to help you, they speak several languages so it is a big plus.
The food is hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Super fast super friendly and super on point. Rarely if ever have they messed up or forgot something with my order.
Atmosphere: 5
Food: 5
Service: 5
Missing food went back to get the food that I was missing and I was told I have everything in my bags
Food: 1
Service: 1
😡😲👎🏻 THE OLDER WOMAN AT THE DRIVE THRU WINDOW WAS ABSOLUTELY AWFUL. I WAS TAUGHT TO RESPECT MY ELDERS AND SO I HAVE TO SAY SHE WAS RUDE, DISMISSIVE AND DIDN’T EXHIBIT A SHRED OF CUSTOMER SERVICE. I WAS FORCED TO TAP 1 STAR BUT SHE REALLY DESERVES 0/10.
SHAME ON HER & THE MANAGER WHO ACCEPTS HER BAD BEHAVIOR TOWARDS THE CUSTOMERS THIS IS THE SECOND TIME I HAVE HAD SUCH POOR SERVICE.
YES 1st TIME SHAME ON HER
THIS TIME SHAME ON ME FOR RETURNING TO THE SCENE OF HER TERRIBLE LACK OF SERVICE 😡👎🏻😡
OH & HAD TO GO BACK BECAUSE SHE DIDN’T GIVE ME THE KEY TAGS I PAID FOR 😡
Atmosphere: 1
Food: 4
Service: 1
The app is the worst when you go and try and pay. Just awful
Atmosphere: 3
Food: 3
Service: 4
Nov 5 at 8:50pm. The person taking orders via drive through was unpleasant. You could hear her sigh, like I was bothering her for coming there and ordering food. What happened to good customer service? Can't have people with an attitude when they're working a hospitality position.
Atmosphere: 1
Food: 4
Service: 1
There was a gentleman at the window name Jordie. Amazing young man. Very patient (which is rare with our youth today lol) very professional and helpful. Need more young people like him.
Atmosphere: 4
Food: 4
Service: 5
One of my favorite fast-food restaurants. Thank you for keeping the food fresh and affordable.
Atmosphere: 4
Food: 4
Service: 4
Just left Wendy's.Just paid 18.00 and they forgot the chicken nuggets and dessert. Never will go back to Plainfield location. Get your employees to work more and joke around less.
Service: 1
Almost every time I'm in the drive thru they ask me to pull forward to wait for my food. Then I get honked at because the engineer who designed the drive thru left no room for people to go around. Food is still decent enough to come back to.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
I'm tired of this location getting my order incorrect. The last time I went back. Tonight I just cannot. I tried calling just now and no one picked up the phone. I ordered no mayo on both sandwiches and tomatoes and lettuce on both. With 1 patty for the bacon sandwich. They gave me mayo on the bacon sandwich with 2 patties and no lettuce and tomatoes. Never again!
Food: 3
Service: 1
Terrible customer service the food was cold and waited to long in this line never again. ?♀️
Atmosphere: 1
Food: 1
Service: 1
Wendy's is clearly the best Fast food restaurant available to me/in my area. The provide the best value, the best tasting food, and service that's incomparable to their peers. McDonald's, Burger King, and KFC pale in comparison to Wendy's. Wendy's offers better deals, food, and service. Excellent!! The best fast food offering available.
Parking: No problem finding parking here. Great
Kid-friendliness: Kid friendly, probably the best in the day food business
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Frosty with French Fries, Beef Hamburger
The service is great, they deliver your order super fast and they are always willing to help you, they speak several languages so it is a big plus.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey BBQ Saucy Nuggs, Spicy Chicken Sandwich Combo, Baconator
Ordered a burger and got a chicken sandwich instead. Didn't realize till I got home.
Atmosphere: 3
Food: 3
Service: 1
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