KFC
600 Black Horse Pike, Pleasantville
(609) 645-0409
Recent Reviews
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Took 2 HOURS for my food and didn’t even give me all my food and service was HORRIBLE rude and disrespectful mind you I did an mobile order
Atmosphere: 1
Food: 1
Service: 1
Directs almost every customer inside, just for a 30 min wait. Walked in and employees were playing around. Not one order served for 15 mins . Not one employee made eye contact with lobby
Atmosphere: 1
Food: 1
Service: 1
Far, far, far too slow service. Have left three times attempting to get food. I'm not going back. It was good the one time I got food because no one else was there.
Atmosphere: 3
Food: 4
Service: 2
First time ever reviewing a fast food place, but this KFC was the worst. Only one worker was taking orders and preparing them, which led to a 35-minute wait for my food. He was clearly overworked and stressed, and I understand that but yelling at customers and telling them to go elsewhere, even after they ordered online and couldn’t cancel, is unacceptable. Poor management, long wait, and terrible service.
Atmosphere: 1
Food: 1
Service: 1
I usually like kfc but this one was disgusting... really dirty and the lady that runs the place was a jerk. Go to Popeyes lol
Atmosphere: 1
Food: 1
Service: 1
There was ONE person working the front and people that were coming in to pay and order that walked out because she didn’t even acknowledge they were there. There was no organization to the orders. She was worried about the door dash people. I did my order online and got looked over multiple times. When I finally got my food, I was missing something so I had to wait for her to come back out with someone else’s food to tell her I was missing something. Then I didn’t have my cups so I waited 5-10 more minutes for cups. Never asked if I wanted sauce so that was another couple of minutes to wait. Oh and they didn’t have the capri sun that went with my kids meal, so my kid didn’t even get a drink with her meal, or offered another option.
Atmosphere: 1
Food: 1
Service: 1
I think I have never leave a review of this kind anywhere before but this is something sad and that needs attention, yesterday around 3 pm I decided to go to this kfc wich immediately when you walk inside you can see how filthy it is!, starting with the door , the floors are extremely dirty and shoes sticks to floor,and the kitchen? I don't even want to start, I walk to order and notice two man in the order line already upset and 3 more on the online pick up line , I notice there's only 3 workers 1 cooking and the other 2 getting all the drive thru orders , people inside where completely ignored and avoided , I understand they are short staffed and probably underpaid too, I walk back to the car and just placed the order online since it looked they where moving fast with drive thru and online and me and my children prefer kfc than other chicken chains I decided to give it a chance it has some mixed reviews on here so it must be good just a bad day maybe!? , after waiting 30 min outside I know they are busy so I sat down at my car and waited patiently, I received the message that order is ready I walk inside again Totally ignored and people on line stepping out since they where getting ignored too after 15 min I talk to a worker who tells me I don't know why it say it's ready when is not, it's been 45 min at this point since I ordered and the drive thru keeps moving and getting all the good service, I did not say anything I just patiently waited he prepared my order I understand this workers position and I feel bad for them, finally 3 more workers show up , I get my order after 15 more minutes workers with same gloves the whole time, good thing chicken i can say it was ok sides where fine but the mini pies I don't know what happened how they handled those or how long they where there my stomach has been sick since yesterday, owner of this kfc needs to be more responsible and take care of your workers and restaurant it's embarrassing to own a chain restaurant and having on this situation of filthy and miserable employees.
The customer service here was awful. They didn't communicate effectively when my mobile order would be done. They were giving away a free bucket of 8 pieces of chicken in addition to the 12 piece meal I purchased. I asked for the free bucket of chicken to be original and the 12 piece meal to be spicy, of course they had it backwards. The biscuits looked old and as if it had some type of mold on it, I tossed those out, they didn't secure the top to the gravy so the gravy spilled all over the bag. And the chicken was some of the worse chicken I have ever eaten, and I am not exaggerating. 2 buckets bucket of nasty greasey chicken, that was raw. I couldn't stomach another piece of it and tossed all that chicken in the garbage smh. I wouldn't even feed that crap to the homeless. I wouldn't give it to a dog! How is that KFC still in operation is beyond me, but stay away, STAY AWAY! That food isn't good enough for a garbage DUMPSTER. They couldn't pay me to eat it 🤷🏾♀️
Atmosphere: 1
Food: 1
Service: 1
this place is dirty, i ordered a small order at 4:25 and didn’t receive it for over an hour and the staff is rude and slow. plus they ran out of tenders?? isn’t this a chicken place how do you run out of chicken
Atmosphere: 1
Food: 1
Service: 1
Pathetic service, disgusting resturant, disrespectful and careless staff. Save yourself a 30 minute wait and then getting disrespected by an employee who cannot run a KFC lol.
Restaurantji Recommends
Horrible food. They was no wings,no drumstick an̈d no thign. In chicken comb box was just 4 chicken breast. I would been happy if went next door to poppy's
Atmosphere: 1
Food: 1
Service: 1
I have been eating KFC since the 70s. My favorite fried chicken. So it saddens me to have to write this. Do not repeat Do not eat at this location. The worst experience in 50 years of enjoying KFC. Let's start with me placing an online order at 5:15 pm and receiving an email that it was ready to pickup at 5:30. We got there to pickup at 5:45, but it still wasn't ready. Now I could understand if it was busy, but we were the only people in the building and nobody in the drive thru either, With 5 people working. So when I was finally given my food at 6:10, the counter person was rude, snippy, and with an attitude. You would think they might be a little apologetic for making me wait for 40 minutes for a 12 piece family meal and 4 tenders. So now when I got home I only received 11 pieces of chicken. 5 drumsticks, 2 breast and 4 thighs. The corn was killed and must have sat all day in the warmer. And I paid for 2 extra biscuits which I never received. Now I understand why there's no refund signs all over the inside of the building and at the drive thru board. I feel sad for the owners because of the amount of money loss they must experience there.
Atmosphere: 1
Food: 1
Service: 1
Dirty and slow. I am the only one customer, I waited for 30 minutes to get my food. The floor is sticky, the whole place is dirty, the workers were unfriendly and very very very slow.
Atmosphere: 1
Food: 1
Service: 1
Who doesn't love them some kfc~ delicious and bring back POPCORN CHICKEN !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Secret Recipe Fries
If I could give the 0 star I would have. some one please tell me where in the earth do a fast food charges you for barbecue sauce or any sauce that so ridiculous the sauces are free
Atmosphere: 1
Food: 1
Service: 1
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