Had one of the worst experiences here. If negative stars were an option, I would use them. I ordered a burrito and a quesadilla and specifically swapped chicken for potatoes because I do not eat chicken. The quesadilla was correct, but the burrito clearly had chicken in it. When I went back and calmly explained, the staff was dismissive and even asked me “what chicken was in there?” which is strange to ask someone who doesn’t eat chicken and had clearly bitten into it. I then requested a refund, and another employee came over. Before she could even finish responding, someone behind the counter loudly shouted “Wooohoo, eat that money.” That was shocking, disrespectful, and completely unprofessional. I’m spending my hard earned money and I have every right to expect my order to be respected especially when it involves dietary restrictions. After I raised concern about the employee’s behavior, they issued the refund without any further argument, which showed they knew they were in the wrong. I walked in hungry, expecting a simple meal, and walked out frustrated and disappointed. This was not just about a wrong order but how poorly it was handled.
Atmosphere: 1
Food: 1
Service: 1
Arti Kapoor
Great food place
Atmosphere: 5
Food: 5
Service: 4
Cody K
This location always forgets something, if not your whole order completely. Multiple times our Cinnabon delights were forgotten. I don’t even bother ordering them anymore. Food is cold sometimes too. I understand it’s a Taco Bell but even the one in Pleasantville is better than this one. Will drive out of my way to not go to this one.
Atmosphere: 3
Food: 2
Service: 2
Franklin Veneziano
do you have constipation??? Not anymore, Tacobell meat got your cheeks the gift it needs sweet release
Atmosphere: 2
Food: 5
Service: 2
Blake Brenner
For starters, I had a coupon that said I would be able to receive two free Tacos per visit the rude employees laughing at me acting like I misread the coupon at the drive-through laughed me off and wouldn’t even give me a single free taco yet alone too, I don’t understand why Taco Bell can’t honor a simple coupon code Me and my dad go here all the time and every single time we order a quesadilla when we order this quesadilla only 2 Slices of the quesadilla had any meat in them. The other two were poorly cut only breading and no flavor. I don’t understand how a simple staple of the menu could be messed up so easily. My dad is more of a burrito I When he goes and gets a burrito, it’s cold. How is the burrito cold? Are they not cooking it back there minus the food. My main complaint is with the customer service at this location. It’s just a bunch of Ignorant, negligent, dishonorable, disgraceful, teenage employees, running the location. None of these employees have any work ethic. They are simply throwing whatever they can together and serving the trash to the public. I can’t count the amount of times I’ve gotten food poisoning from this location. Every time I get a beverage, they never give me the beverage. I have to verbally ask and request for my beverage and they asked me what size I got. They should know they should’ve given it to me before I got my food like they used to do back in the day, I can’t stand a Taco Bell or any fast food chain that forces you to order from a kiosk. I stand up there at the counter, waiting to ask an employee a simple. Simple question and they tell me I have to order from the kiosk. I tell him I have a question and they say go to the kiosk like it’s gonna answer my question. How can this location possibly be so terrible do not go here you’re trying to avoid food poisoning You’re going to get horribly sick from the food they serve at this location because Irresponsibly prepared thank you
Atmosphere: 1
Food: 1
Service: 1
Corvo Attano
Ordered food from DoorDash and the lady working there canceled my entire order after accepting it
Atmosphere: 1
Food: 1
Service: 1
Chris Kayiales
Friendly
Nicole Linder
I accidentally called the wrong number and I started a bit when I was on the phone and I said oops I’m sorry I’m wasting your time right now but then the man who was working on the phone said yeah I know you are. I’m really thinking that this was a very disrespectful response to me trying to apologize and Taco Bell sucks The Your food isn’t real grow up.
Atmosphere: 1
Food: 1
Service: 1
Antonio Lightly
That particular hurt Taco Bell in pleasantville is really nice.
Atmosphere: 5
Food: 5
Service: 5
Ryan Barr
Don’t waste ur time coming here, staff will get 2 delivery orders and refuse to take any other orders. They love to waste other peoples gas/time.
Had one of the worst experiences here. If negative stars were an option, I would use them.
I ordered a burrito and a quesadilla and specifically swapped chicken for potatoes because I do not eat chicken. The quesadilla was correct, but the burrito clearly had chicken in it. When I went back and calmly explained, the staff was dismissive and even asked me “what chicken was in there?” which is strange to ask someone who doesn’t eat chicken and had clearly bitten into it.
I then requested a refund, and another employee came over. Before she could even finish responding, someone behind the counter loudly shouted “Wooohoo, eat that money.”
That was shocking, disrespectful, and completely unprofessional.
I’m spending my hard earned money and I have every right to expect my order to be respected especially when it involves dietary restrictions.
After I raised concern about the employee’s behavior, they issued the refund without any further argument, which showed they knew they were in the wrong.
I walked in hungry, expecting a simple meal, and walked out frustrated and disappointed. This was not just about a wrong order but how poorly it was handled.
Atmosphere: 1
Food: 1
Service: 1
Great food place
Atmosphere: 5
Food: 5
Service: 4
This location always forgets something, if not your whole order completely. Multiple times our Cinnabon delights were forgotten. I don’t even bother ordering them anymore. Food is cold sometimes too. I understand it’s a Taco Bell but even the one in Pleasantville is better than this one. Will drive out of my way to not go to this one.
Atmosphere: 3
Food: 2
Service: 2
do you have constipation??? Not anymore, Tacobell meat got your cheeks the gift it needs sweet release
Atmosphere: 2
Food: 5
Service: 2
For starters, I had a coupon that said I would be able to receive two free Tacos per visit the rude employees laughing at me acting like I misread the coupon at the drive-through laughed me off and wouldn’t even give me a single free taco yet alone too, I don’t understand why Taco Bell can’t honor a simple coupon code Me and my dad go here all the time and every single time we order a quesadilla when we order this quesadilla only 2 Slices of the quesadilla had any meat in them. The other two were poorly cut only breading and no flavor. I don’t understand how a simple staple of the menu could be messed up so easily. My dad is more of a burrito I When he goes and gets a burrito, it’s cold. How is the burrito cold? Are they not cooking it back there minus the food. My main complaint is with the customer service at this location. It’s just a bunch of Ignorant, negligent, dishonorable, disgraceful, teenage employees, running the location. None of these employees have any work ethic. They are simply throwing whatever they can together and serving the trash to the public. I can’t count the amount of times I’ve gotten food poisoning from this location. Every time I get a beverage, they never give me the beverage. I have to verbally ask and request for my beverage and they asked me what size I got. They should know they should’ve given it to me before I got my food like they used to do back in the day, I can’t stand a Taco Bell or any fast food chain that forces you to order from a kiosk. I stand up there at the counter, waiting to ask an employee a simple. Simple question and they tell me I have to order from the kiosk. I tell him I have a question and they say go to the kiosk like it’s gonna answer my question. How can this location possibly be so terrible do not go here you’re trying to avoid food poisoning You’re going to get horribly sick from the food they serve at this location because Irresponsibly prepared thank you
Atmosphere: 1
Food: 1
Service: 1
Ordered food from DoorDash and the lady working there canceled my entire order after accepting it
Atmosphere: 1
Food: 1
Service: 1
Friendly
I accidentally called the wrong number and I started a bit when I was on the phone and I said oops I’m sorry I’m wasting your time right now but then the man who was working on the phone said yeah I know you are. I’m really thinking that this was a very disrespectful response to me trying to apologize and Taco Bell sucks The Your food isn’t real grow up.
Atmosphere: 1
Food: 1
Service: 1
That particular hurt Taco Bell in pleasantville is really nice.
Atmosphere: 5
Food: 5
Service: 5
Don’t waste ur time coming here, staff will get 2 delivery orders and refuse to take any other orders. They love to waste other peoples gas/time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Really bad and nasty people never open on time
Foods great. Staff is awesome. The app messed up the order but the staff helped me fix it on the spot.
Atmosphere: 5
Food: 5
Service: 5
Trash. Stop giving out orders to drivers and not making them confirm them. Your staff is wasting drivers time
Great food! Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Got my order wrong
Atmosphere: 3
Food: 2
Service: 1
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