Kohr's Frozen Custard

1-Star Review for Kohr’s Frozen Custard
(Point Pleasant Beach Boardwalk)

Title: Absolutely Disgusting Hygiene – I Walked Away Without My Order!

I visited Kohr’s Frozen Custard on the Point Pleasant Beach boardwalk today (July 11, 2025) and had one of the most appalling experiences I’ve ever had at an ice cream shop. I ordered a mint and chocolate swirl in a waffle cone dipped in chocolate, excited for a classic boardwalk treat. What happened next was straight out of a nightmare.
The young employee scooped the ice cream into the cone just fine, but then he took it to the back to dip it in chocolate. From what I could see, the cone tipped over, and he caught the entire thing with his bare hand – resulting in chocolate smeared all over his hands. He then plopped the messy cone into a cup and casually asked if I still wanted it or if he should remake it. Shocked, I politely asked him to remake it.
Instead of washing his hands or grabbing gloves, he went to the back room, pushed the ruined ice cream off the original cone into the trash (still with his chocolate-covered hands), and proceeded to prepare a new one using the same contaminated cone. No gloves, no napkins, no hand washing – just handling my food with sticky, dirty hands. It was beyond unsanitary and completely unprofessional.
At that point, I couldn’t stomach the thought of eating anything from there. I told him thank you but I didn’t want it anymore, and I walked away empty-handed. This place clearly has no regard for basic food safety standards. Avoid at all costs – there are plenty of other ice cream spots on the boardwalk that won’t risk your health!

Get the vanilla orange swirl with a cone and sit on a bench on the boardwalk to truly enjoy the night at Pt. Pleasant!

It was a overcast, chilly day at Point Pleasant. The beach was basically closed and the only activities available were playing arcade games and grabbing Kohr’s.

Great orange twist. Unfortunately, after spending $5.50 cash on a kids ice cream, they would not include a cup of water. I saw the cups but they said I had to buy a bottle. Seriously, Kohr’s?

Awesome ice cream place right on the beach! We loved it!

Atmosphere: 5

Food: 5

Service: 5

They make a vegan version of their famous orange vanilla twist plus a chocolate vanilla.

Cant's beat the orange and vanilla soft serve, it's a Jersey shore classic.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Orange Creme Twist Ice Cream

Best orange and vanilla swirl cone ever !

Atmosphere: 5

Food: 5

Service: 5

They have the best soft serve on the Jenkinsons boardwalk!!!

Atmosphere: 5

Food: 5

Service: 5

Went to the boardwalk today with my 2 kids and my husband and decided to get ice cream. I said to my husband we have to get kohrs it’s the best! When he suggested another place closer to where we were. When it was our turn, I had my credit card in my hand as I ordered 4 cones for all of us. The guy kept looking at me weird and I didn’t know why. Well when it came time to pay the guy goes “you know we are cash only right” (obviously not knowing that holding my card the whole time and he failed to tell me that before ordering.) I had to walk down the boardwalk to an ATM and come back with cash all while holding numerous ice cream cones. By the time I went back and paid and got to my family two of the cones were melted mush and had melted all over my top, my hands all the way down to my shoes. When I went back to pay I looked and there was not one cash only sign anywhere.I am not a person who vacations to Point Pleasant. This area is my home and I felt like I was treated with terrible customer service and the company should make it blatantly known it’s cash only. ESP in a cashless world!

Atmosphere: 1

Food: 3

Service: 1

very very great frozen Custard. the raspberry is excellent.

Great ice cream and service as always. The times posted are not accurate .

Great place a must stop every time you pass by one.

A jersey shore classic. The orange/vanilla twist is a must

Love their ice cream.