Martell's Lobster House

10/10 food tasted VERY fresh, service was good and atmosphere was family oriented, the later it got the more the crowd changed but still a comfortable relaxed beach vibe

Atmosphere: 5

Food: 5

Service: 5

We tried to eat here last night. We approached the host stand and asked to see a menu as my husband does not eat seafood and wanted to be sure there were options he could eat too. I was excited about trying a new place. After looking over the menu and seeing they had a few options for him, we requested a table for 2. We were told sure just give us 15 mins and they asked for our number. We took a seat at the nearby bar to have a cocktail while we waited. We were hungry and a 15 minutes wait did not sound too bad. 40 mins later after watching numerous people leave and numerous others approach the host and be seated right away. No… I don’t think they were ahead of us. As there were only like 2 names ahead of us and if they had already decided to eat there why were some reviewing the menu too before asking to be sat. We decided to approach the host stand again just to ask for an update on how much longer. The guy was so rude, he responds did I text you? No but you said 15 mins and it’s been almost 50 now. I wasn’t expecting him to roll out a red carpet but at lease give us an update without being so cocky about it. Need less to say after that experience my husband no longer wanted to wait. I was quite taken back by the experience.

DISGUSTING! First of all, You walk in and the room just reeks of nasty old fish, not delicious seafood. The floor is littered with garbage.

The table we sat at had no silverware or Napkins or anything we needed for our meal. After they dropped off our appetizer, they still didn’t get us any so we had to take from another table, just unnecessarily embarrassing. After we ate, the appetizers and used plates sat at the corner of our table the rest of our meal, no one came and cleared the table at any point of our meal. This is like 5 dirty dishes piled on top of each other, that we had to strategically move around a few times to make room for our food. At one point I saw the waitress take a single plate from another table and the napkin and food fell on the ground. I kid you not, she stopped, looked at it, thought about picking it up, and decided to keep walking and leave it there. It stayed there the rest of the time we were there, about another hour and was still there when we walked out. They could not care less and show zero pride in what they do it seems.

Then we get our food and needed a drink refill. We ate half of our food before we had to find someone to help us because I kid you not, our waitress was too busy eating her dinner and looking at her phone to help us . She decided to eat a few tables away so we saw very clearly. I’m no snob but cmon now, help your tables before you break. At least make sure their food is ok and that they don’t need anything like, I don't know, SILVERWARE, Napkins, condiments. Being there with your 5-year-old child you just want them to be taken care of but that wasn’t even happening. Last, the food.

We got the spicy clams in a pot or whatever and there was 0.25 in of broth at the bottom and the top was filled with dry nasty clams. I had the lobster pot which was good, I really liked it, no complaints there. The sushi was decent too. Maybe If the restaurant wasn’t disgusting and the staff cared at all it would’ve been ok.

Summary - absolutely disgusting restaurant with genuinely the worst service I’ve ever experienced in my life. It’s pricey and food is average but if you’re considering taking your family to a nice meal, I’d highly recommend you skip this dump and get a slice instead. Save your hard earned money, they don’t deserve your business.

Atmosphere: 1

Food: 2

Service: 1

I Came here for my birthday & I have to say Gabby was AMAZING !!! She made my night. She totally went out of her way for me even gave me a hair tie! Was so friendly & Very sweet! When I eat here I will always ask for Gabby . Thank U for making my day an enjoyable one & Btw the Food was EXCELLENT!!!!

Atmosphere: 5

Food: 5

Service: 5

Terrible meal. Dinner special was Tuna served raw, mine showed up well done and tasted very fishy.

My wife’s dinner was tasteless and the service was bad.

Took forever for bad food.

Stay Away! You have been warned

Atmosphere: 1

Food: 1

Service: 1

I visited Martel’s yesterday and ordered their Monday special, which included a lobster bucket (with added crab legs and shrimp), a salad, and coconut shrimp. My server, Madison, was absolutely wonderful — very attentive, polite, and checked in regularly. The manager also came by to check on me, so the service itself was excellent.

Unfortunately, the food was a different story. The only substantial item I ate from the seafood bucket was the lobster, along with a couple of crab legs. Shortly after finishing, I began sweating profusely, feeling lightheaded, and had to rush to the bathroom to vomit. When I returned to the table, the sweating was so severe I had to fan myself with the booklet on the table. I immediately informed the manager that the lobster was the only thing I had eaten. He said he would check with the chef and apologized for my experience, taking $15 off the bill. I was considering taking the food home but I couldn't bring myself to because of how sick I felt. So I left everything at the table.

However, the aftereffects have been unbearable. The rest of the day I felt extremely sick, and by the following morning, my symptoms had worsened, with gut inflammation, and continued lightheadedness and something else I'd rather not mention. I’ve never experienced food poisoning before, but this was absolutely awful, and I’m certain it was from the lobster I was served.

While I appreciate the staff’s attentiveness and apology, the fact that I became so ill immediately after eating points to serious concerns about food handling, cooking, or storage practices. Sadly, I cannot recommend this restaurant based on my experience.

My husband got the crab cake sandwich with fries. The crab cake tasted like it was frozen and heated up. Crab cake not even hot. Fries were hard. I had the lobster bisque soup. It was ok, lukewarm. The only thing that tasted awesome was the loaf of bread and pina colada. We will be going back to Jake’s next door.

Atmosphere: 4

Food: 2

Service: 4

We were sat at a table, no one ever came to us. We left after 30 minutes.
We seen many employees just standing around chatting. Waved a few times but got no response.

Service: 1

Delicious as usual! Everything is always fresh and tasty. The service in here is great the girls are always smiling and helpful.

Atmosphere: 5

Food: 5

Service: 5

On Point!
It’s exactly what you’d expect.
A bar / restaurant overlooking the beach.
Lots of music. Ample choices of food and a nice drink menu. Beachfront Bar. Simple!

Atmosphere: 5

Food: 3

Service: 4

Good food, good drinks and fast service!

Food: 5

Went there last night. Got Lobsters, crabs, pasta. Four out of seven people got food poisoning.

Atmosphere: 2

Food: 1

Service: 3

Always come here , great food and service

Atmosphere: 5

Food: 5

Service: 5

Place seemed to have potential, and menu did look appealing. We started off with the mixed basket, we barely ate any of it. Seemed like the food was probably freezer burned before they fried it again. Then they brought out our entrees, I got the hot lobster roll. Lobster was completely not fresh, and extremely dry. Don’t put lobster tanks in-front of the restaurant if you can’t come through with fresh lobster. My girlfriend got a chicken quesadilla, it was just ok. Overall, the staff is very nice but the food sucks. I appreciate our server asking if I wanted something else instead, but this place needs work in the KITCHEN. Deuces🤌🏽

Atmosphere: 2

Food: 1

Service: 4

Nick C. and the hostess were both awesome. The food did not disappoint between the delicious, fancy bread to the fresh delicious seafood. I highly recommend!

For my gluten free friends, their menu is clearly labeled and they have gluten free pasta options ☺️

Atmosphere: 4

Food: 5

Service: 5