guys. .... GUYS. of COURSE we find this place one month before we move across the country. lived here for almost 7 years and never knew it was here. SOOOO good! fried rice ball??? what!? the grilled chicken is completely magical. the toppings and the sweet chili sauce is just.... I can't even. (Middletown DE location!)
Brittany Marie
THIS PLACE IS TRASH.
As a local business owner, absolutely do not bother giving this restaurant your business.
Staff is unfriendly and unhelpful- including when your order is missing half of the food, equating to $40. I was told that I was unable to receive a refund, I would have to come back and get the food (it was delivery), and that there was no management I could speak with, and no other help was available.
The employees are children with no customer service skills.
I waited close to an hour an a half, after being told 20 minutes to receive half of a cold order.
I have ordered here several times and the food has always been subpar, but to give the delivery driver half of my order then claim they can’t work with Uber to get me the rest of the food is absolutely ridiculous. And the kids working were incredibly rude. Do not bother spending your money or time here (you’ll be here for hours to get your order which has also happened on several occasions). The Uber driver was distraught also explaining to us he waited 40 minutes for my order upon arriving already. Horrible business practice. Its survival this far is due to being in a college town, where bad food and service survive.
Blaise Johnston
A great place to grab food with friendly service. We have tried many of the dishes with no complaints about any of them.
RAY BURNS
Food was great, so yummy, fast friendly service
Danielle Thomas
Food was good, service could be better..
Kris Kampf
Love ordering in the app, but in person is great, too. Easy to navigate the menu and make it your own. The food is always fresh and tastes great. Highly recommend!
Crista L Harnetiaux
Picked up lunch and it was delish!!! Thank you!!! Queso is fantastic!
Bobbie Gaul-Carlton
10 times better than Chipotle. This was our first time trying Bubbakoos out and it will definitely be a regular spot! Loved that I was able to order a low carb bowl. So so good. 😋😋😋
Sandra Montour
I ordered from the STOCKBRIDGE GA location earlier this week and opted to not save my credit card. I went to place an order today using a gift card I had received and their system automatically processed the payment using my credit card which is allegedly not saved in their system. When I called to cancel the charge the manager talked over me & nearly yelled at me that there wasn’t anything no they could do about it because my card is not saved so she doesn’t know how it was charged. After more of her cutting me off she cancelled the order and pretty much told me she didn’t know how long it would take for me to get my money back. That it will probably be a long time. I asked her who I need to speak to, if she can provide a corporate number or the department that handles the online payments. She seemed to set the phone down without saying a word and after waiting several minutes I ultimately disconnected with not even an apology. This is a very untrustworthy company. HORRIBLE CUSTOMER SERVICE. Using this company’s payment platform is a huge security risk.
Nicole Egler Barr
We had our first Bubbakoo’s last night and it was better than Chipotle. And I LOVE Chipotle. I have a new favorite though. Can’t wait for next time!
guys. .... GUYS. of COURSE we find this place one month before we move across the country. lived here for almost 7 years and never knew it was here. SOOOO good! fried rice ball??? what!? the grilled chicken is completely magical. the toppings and the sweet chili sauce is just.... I can't even. (Middletown DE location!)
THIS PLACE IS TRASH. As a local business owner, absolutely do not bother giving this restaurant your business. Staff is unfriendly and unhelpful- including when your order is missing half of the food, equating to $40. I was told that I was unable to receive a refund, I would have to come back and get the food (it was delivery), and that there was no management I could speak with, and no other help was available. The employees are children with no customer service skills. I waited close to an hour an a half, after being told 20 minutes to receive half of a cold order. I have ordered here several times and the food has always been subpar, but to give the delivery driver half of my order then claim they can’t work with Uber to get me the rest of the food is absolutely ridiculous. And the kids working were incredibly rude. Do not bother spending your money or time here (you’ll be here for hours to get your order which has also happened on several occasions). The Uber driver was distraught also explaining to us he waited 40 minutes for my order upon arriving already. Horrible business practice. Its survival this far is due to being in a college town, where bad food and service survive.
A great place to grab food with friendly service. We have tried many of the dishes with no complaints about any of them.
Food was great, so yummy, fast friendly service
Food was good, service could be better..
Love ordering in the app, but in person is great, too. Easy to navigate the menu and make it your own. The food is always fresh and tastes great. Highly recommend!
Picked up lunch and it was delish!!! Thank you!!! Queso is fantastic!
10 times better than Chipotle. This was our first time trying Bubbakoos out and it will definitely be a regular spot! Loved that I was able to order a low carb bowl. So so good. 😋😋😋
I ordered from the STOCKBRIDGE GA location earlier this week and opted to not save my credit card. I went to place an order today using a gift card I had received and their system automatically processed the payment using my credit card which is allegedly not saved in their system. When I called to cancel the charge the manager talked over me & nearly yelled at me that there wasn’t anything no they could do about it because my card is not saved so she doesn’t know how it was charged. After more of her cutting me off she cancelled the order and pretty much told me she didn’t know how long it would take for me to get my money back. That it will probably be a long time. I asked her who I need to speak to, if she can provide a corporate number or the department that handles the online payments. She seemed to set the phone down without saying a word and after waiting several minutes I ultimately disconnected with not even an apology. This is a very untrustworthy company. HORRIBLE CUSTOMER SERVICE. Using this company’s payment platform is a huge security risk.
We had our first Bubbakoo’s last night and it was better than Chipotle. And I LOVE Chipotle. I have a new favorite though. Can’t wait for next time!
Restaurantji Recommends
Great take out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Kit
Ordered on line; food was there when I arrived. Good food, good service.
Atmosphere: 5
Food: 5
Service: 5
Gave us free curly fries!! Burritos were awesome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Tacos with Chips
Second time we had the same. It was excellent. Notice only foil was left.
Food: 5
Service: 5
The staff are always friendly and professional, the food is outstanding!!
Dietary restrictions: I absolutely love the keto bowls
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Salsa, Boneless Wings
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