I tried so hard to provide feedback privately and find out WHY! I was treated so poorly: there is no way to contact anyone that I could find online and when I called the store they hung up on me TWICE. I am a long time customer and normally go to the location on Rt70 in Wall/Manasquan )They are absolutely AMAZING AND GO ABOVE AND BEYOND). It’s my daughter’s birthday so I took the day off to do all our favorite things and one of those is grabbing Jersey Mike’s, sit in a shady spot outdoors and enjoy lunch. Instead of doing that, I am so annoyed, aggravated and completely shocked at how horribly we were just treated and how it completely changed the mood of my entire day. Who would have thought that one person could treat someone so poorly that they could affect their whole day (or a few hours, either way UNACCEPTABLE) I asked for my sandwiches to be dressed a particular way, and I guess I wasn’t speaking fast enough for the gentleman with the glasses dressing my sandwich because before I could finish my sentence he was throwing my sandwich onto a piece of paper infront of a another employee and as o am trying to explain that I wanted it cut a particular way it was already sliced and being wrapped. When I tried to express my concern he got an attitude (to out it kindly) and huffed and puffed and then took my entire sandwich apart (loosing all my toppings in the process) after I said I would just take the items I wanted on the side, he was trying to prove a point I guess. Then proceed to dress my remaining sandwiches very aggressively and over did everything I asked for which made the sandwiches GROSS AND UNEATABLE. So I just spent over $40 and threw off my day, be annoyed and still it have lunch!!! Thank GOODNESS dinner is not from Mikes!!! After this experience I think I need to find a new place to get subs from!
Atmosphere: 1
Food: 1
Service: 1
Chris Ast
Put in mobile at 1155 and it said it could be picked up 1240, it would have been quicker to come in and order instead of putting in a mobile order and getting told to wait an hour. Making the poor employees look stupid. Do better jersey mikes Update finally left 1250pm
sergio Torrico
Just tried to get a mini here, both employees had their eyes glued to their phones, said hello a couple times, no answer, I'll take my business elsewhere
Service: 1
Patsy Ragonese III
Great subs
Atmosphere: 4
Food: 4
Service: 4
Constance W
I am about to stop ordering from this store.
Two days in a row I ordered a chicken cheese steak and received beef (I see another reviewer had the same issue). The first time they tried to insist that it was chicken when it was clearly beef, and I had to make a trip back to the store to get the correct sandwich. The second time they just apologized and delivered a new sandwich (I appreciated that).
Today, I ordered a chicken cheese steak again and I am unable to tell whether it’s chicken or beef. I called the store a few times but their phone is off the hook/turned off (it’s not a busy night.) So there’s no way to confirm.
I’ve been a happy customer for years but the recent experiences have been disappointing.
Atmosphere: 4
Food: 5
Service: 3
Daniel Sheridan
Don't go to the corporate jersey Mike's in Point pleasant, they tight with meat and the tuna fish! Go to a franchise one they give you more meat!
Food: 2
Jessica Beckett
2nd time I have ordered from this location and had enough points for free subs and 2nd time my points haven't been able to be applied for some reason.
Christine Ordonez
Great staff friendly just slow service despite lots of staff
Atmosphere: 5
Food: 5
Service: 3
Ian Milkowski
Great atmosphere, great food, great service. Would highly recommend this JMikes over any other in the area.
BLT with hardly any bacon. Striking difference from any other location. Ordered ahead via app. Pic of the 'good' half from the regular size sub. Other half than 2-3 slices. Bacon was not an add on, it was the sandwich.
mike b
Not worth going here. pay $10 a small sub with very little meat. Go down the street to Colonial Market. Much better sub
Food: 1
Service: 4
Donna Norton
Just wanted to give a shout out to Will and Kevin at the bridge ave store. I needed to pick up 3 large subs at 8:15am last saturday for a painting seminar. Meaninf it would be 45 minutes before they opened to the public. Will was the original person I talked to and said no problem just call ahead with your order. Then I touched base with Kevin on Friday and he said, yes he's the guy who will be there early and he'll have everything ready for me. And he did! Thanks for being so accommodating and for making such great subs!
Allright, lemme show you sumpthin real quick
Atmosphere: 1
Food: 1
Service: 1
I tried so hard to provide feedback privately and find out WHY! I was treated so poorly: there is no way to contact anyone that I could find online and when I called the store they hung up on me TWICE. I am a long time customer and normally go to the location on Rt70 in Wall/Manasquan )They are absolutely AMAZING AND GO ABOVE AND BEYOND). It’s my daughter’s birthday so I took the day off to do all our favorite things and one of those is grabbing Jersey Mike’s, sit in a shady spot outdoors and enjoy lunch. Instead of doing that, I am so annoyed, aggravated and completely shocked at how horribly we were just treated and how it completely changed the mood of my entire day. Who would have thought that one person could treat someone so poorly that they could affect their whole day (or a few hours, either way UNACCEPTABLE) I asked for my sandwiches to be dressed a particular way, and I guess I wasn’t speaking fast enough for the gentleman with the glasses dressing my sandwich because before I could finish my sentence he was throwing my sandwich onto a piece of paper infront of a another employee and as o am trying to explain that I wanted it cut a particular way it was already sliced and being wrapped. When I tried to express my concern he got an attitude (to out it kindly) and huffed and puffed and then took my entire sandwich apart (loosing all my toppings in the process) after I said I would just take the items I wanted on the side, he was trying to prove a point I guess. Then proceed to dress my remaining sandwiches very aggressively and over did everything I asked for which made the sandwiches GROSS AND UNEATABLE. So I just spent over $40 and threw off my day, be annoyed and still it have lunch!!! Thank GOODNESS dinner is not from Mikes!!! After this experience I think I need to find a new place to get subs from!
Atmosphere: 1
Food: 1
Service: 1
Put in mobile at 1155 and it said it could be picked up 1240, it would have been quicker to come in and order instead of putting in a mobile order and getting told to wait an hour. Making the poor employees look stupid. Do better jersey mikes
Update finally left 1250pm
Just tried to get a mini here, both employees had their eyes glued to their phones, said hello a couple times, no answer, I'll take my business elsewhere
Service: 1
Great subs
Atmosphere: 4
Food: 4
Service: 4
I am about to stop ordering from this store.
Two days in a row I ordered a chicken cheese steak and received beef (I see another reviewer had the same issue). The first time they tried to insist that it was chicken when it was clearly beef, and I had to make a trip back to the store to get the correct sandwich. The second time they just apologized and delivered a new sandwich (I appreciated that).
Today, I ordered a chicken cheese steak again and I am unable to tell whether it’s chicken or beef. I called the store a few times but their phone is off the hook/turned off (it’s not a busy night.) So there’s no way to confirm.
I’ve been a happy customer for years but the recent experiences have been disappointing.
Atmosphere: 4
Food: 5
Service: 3
Don't go to the corporate jersey Mike's in Point pleasant, they tight with meat and the tuna fish! Go to a franchise one they give you more meat!
Food: 2
2nd time I have ordered from this location and had enough points for free subs and 2nd time my points haven't been able to be applied for some reason.
Great staff friendly just slow service despite lots of staff
Atmosphere: 5
Food: 5
Service: 3
Great atmosphere, great food, great service. Would highly recommend this JMikes over any other in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
Restaurantji Recommends
BLT with hardly any bacon. Striking difference from any other location. Ordered ahead via app. Pic of the 'good' half from the regular size sub. Other half than 2-3 slices. Bacon was not an add on, it was the sandwich.
Not worth going here. pay $10 a small sub with very little meat. Go down the street to Colonial Market. Much better sub
Food: 1
Service: 4
Just wanted to give a shout out to Will and Kevin at the bridge ave store. I needed to pick up 3 large subs at 8:15am last saturday for a painting seminar. Meaninf it would be 45 minutes before they opened to the public. Will was the original person I talked to and said no problem just call ahead with your order. Then I touched base with Kevin on Friday and he said, yes he's the guy who will be there early and he'll have everything ready for me. And he did! Thanks for being so accommodating and for making such great subs!
Food: 5
Service: 5
Courteous staff, respectful and attentive.
Very professional
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