I've been here before and liked the atmosphere but today when I came in there was someone, who I assume is a manager, yelling at the staff which made me really uncomfortable. Anytime I've been here the staff has been friendly, the store has been clean, and my items came out in a good amount of time. I just really didn't think it was appropriate for the manager to be reprimanding staff out in the open like that. The person was a white lady without an apron wearing all black.
Atmosphere: 1
Food: 5
Service: 5
M Navarro
Today August 10th , 2025 made me not want to go to any Starbucks ever again because of one person. The person making the drinks was incredibly rude to multiple customers waiting for their orders.
EMMA LOUISE SWANSON STUDIO
this place is a mess. they are so busy rushing to fix the to-go orders they NEVER get the in person orders right (which should be the priories IMO) my dad has tried to order my VERY common drink (dirty chai) twice this week and they seem incapable of making it. he went so far as to show them my text where I capitalized DIRTY and explained that means it contains shots of ESPRESSO. if you don't understand what someone is ordering ask them. I guess next time I have to go in myself or ask him to physically watch them put in the shots. now I have a $7 cup of sugary milk. great job guys. train your baristas.
Atmosphere: 1
Food: 1
Service: 1
Tania Danker
I was recently asked to leave this Starbucks location because I wasn’t making a purchase. I wasn’t aware this was a new corporate policy, and while I understand if that’s the rule, it could have been communicated with more tact and basic courtesy. I often stop in before my class starts just to read quietly, and this has never been an issue before.
Instead of politely informing me that the policy had changed and kindly allowing me to stay this one time, with a heads-up for the future, I was abruptly told that I had to either order a drink or leave. It was unnecessary and frankly embarrassing.
In this day and age, where empathy and social awareness are more important than ever, I’m surprised at how poorly the message was delivered. It wasn’t about the policy. It was about how it was handled. There was zero effort to make me feel like a valued guest or even just a human being. We should expect better than that from a well known brand.
Atmosphere: 1
Food: 1
Service: 1
Emily Reagan
I have actually never been to a Starbucks where the workers were so rude and in such a bad mood. I was made to feel like a burden for spending my money at an establishment? And then when asking for a straw she ignored me and threw them on the table.
Atmosphere: 1
Food: 3
Service: 1
heard Ju
Wonderful staff
Atmosphere: 5
Food: 5
Service: 5
Mantaqa Zabeen
I live close to the Princeton Shopping Center and regularly grab coffee. I don’t care for Dunkin’, and sadly, this place is the only nearby option for flavored coffee — which is the only reason I’ve kept going back.
But honestly? 8 out of 10 times, it’s been straight-up awful. I’ve reached a point where I’m more annoyed than caffeinated. The other day, I ordered an iced blonde vanilla latte and was handed what looked (and tasted) like a sad cup of milk with ice. No coffee flavor. No vanilla. Nothing. Just cold, flavorless milk with floating ice cubes.
Another time, I ordered a hot caramel macchiato — and it was neither hot nor remotely coffee-like. Just a sugary, lukewarm mess that tasted like someone melted syrup into water and called it a drink. For $7–8 a cup, this is daylight robbery. If you care even a little about coffee, do yourself a favor and skip this Starbucks. You’ll regret the money, not just the taste.
asad waheed
Go while Paige is working for the best service. Drinks are to die for. Ugh ♥️
Atmosphere: 5
Food: 5
Service: 5
chaehee cheon
I had to give up my cappuccino after waiting for 18 minutes just now. It was busy but when I let barista know I waited 18 minutes thinking maybe my drink got lost in the order,. She shot back,.. you will get your drink ... I am thinking .. like when?? and she gave me a rude stare. I was getting late for my hair appointment so had to leave. Beautiful space but poor customer service.
David T
Very rude staff, was just approached by a store employee very rudely at the table asking me, what will you be purchasing, followed by you have to buy something to be here! I could not believe what I was hearing!
Keep in mind I spend lots of money on coffee, food and gift cards. Plus I was going to buy something on this day, I was just getting settled.
Keep in mind I also see homeless people, with carts sitting in this same Starbucks not drinking, eating anything for long periods of time.
Sure a great way to lose customers! I will never go back and will be spreading the word to anyone who brings up Starbucks to me. Shame on you Starbucks!
Hoping management will see this review because they need to be aware. This has happened several times at this location. I’m the only one on line during off peak hours and I stand there for several minutes without being acknowledged by the staff…..while they have their own personal conversation right in front of me. Rude and unprofessional. When I pay $6 for coffee I want good service! How hard is it to say “I’ll be right with you. Sorry, please give us a min”. The staff need to be trained on customer service. I made a comment today because this keeps happening and I got an attitude.
Atmosphere: 5
Food: 5
Service: 1
Brant R.
Food tastes amazing, I personally have been getting the Potato and Chive Bake (which I heard is a temporary menu item). The atmosphere is amazing. Good store design and aesthetic and good music choices. And most of all, excellent service. I want to shoutout one of the associates specifically, Lawrence. I go into the Starbucks early before I head to my office. The first time I went to this Starbucks, Lawrence made me a Potato and Chive Bake and rung me up right before what looked like was his morning meeting with his supervisor. Lawrence is the most helpful and customer-minded associate, but also doesn’t take BS from bad customers. Keep up the great work!
Parking: 62 parking spaces not including 2 handicap spaces
I've been here before and liked the atmosphere but today when I came in there was someone, who I assume is a manager, yelling at the staff which made me really uncomfortable. Anytime I've been here the staff has been friendly, the store has been clean, and my items came out in a good amount of time. I just really didn't think it was appropriate for the manager to be reprimanding staff out in the open like that. The person was a white lady without an apron wearing all black.
Atmosphere: 1
Food: 5
Service: 5
Today August 10th , 2025 made me not want to go to any Starbucks ever again because of one person. The person making the drinks was incredibly rude to multiple customers waiting for their orders.
this place is a mess. they are so busy rushing to fix the to-go orders they NEVER get the in person orders right (which should be the priories IMO) my dad has tried to order my VERY common drink (dirty chai) twice this week and they seem incapable of making it. he went so far as to show them my text where I capitalized DIRTY and explained that means it contains shots of ESPRESSO. if you don't understand what someone is ordering ask them. I guess next time I have to go in myself or ask him to physically watch them put in the shots. now I have a $7 cup of sugary milk. great job guys. train your baristas.
Atmosphere: 1
Food: 1
Service: 1
I was recently asked to leave this Starbucks location because I wasn’t making a purchase. I wasn’t aware this was a new corporate policy, and while I understand if that’s the rule, it could have been communicated with more tact and basic courtesy. I often stop in before my class starts just to read quietly, and this has never been an issue before.
Instead of politely informing me that the policy had changed and kindly allowing me to stay this one time, with a heads-up for the future, I was abruptly told that I had to either order a drink or leave. It was unnecessary and frankly embarrassing.
In this day and age, where empathy and social awareness are more important than ever, I’m surprised at how poorly the message was delivered. It wasn’t about the policy. It was about how it was handled. There was zero effort to make me feel like a valued guest or even just a human being. We should expect better than that from a well known brand.
Atmosphere: 1
Food: 1
Service: 1
I have actually never been to a Starbucks where the workers were so rude and in such a bad mood. I was made to feel like a burden for spending my money at an establishment? And then when asking for a straw she ignored me and threw them on the table.
Atmosphere: 1
Food: 3
Service: 1
Wonderful staff
Atmosphere: 5
Food: 5
Service: 5
I live close to the Princeton Shopping Center and regularly grab coffee. I don’t care for Dunkin’, and sadly, this place is the only nearby option for flavored coffee — which is the only reason I’ve kept going back.
But honestly? 8 out of 10 times, it’s been straight-up awful. I’ve reached a point where I’m more annoyed than caffeinated. The other day, I ordered an iced blonde vanilla latte and was handed what looked (and tasted) like a sad cup of milk with ice. No coffee flavor. No vanilla. Nothing. Just cold, flavorless milk with floating ice cubes.
Another time, I ordered a hot caramel macchiato — and it was neither hot nor remotely coffee-like. Just a sugary, lukewarm mess that tasted like someone melted syrup into water and called it a drink. For $7–8 a cup, this is daylight robbery. If you care even a little about coffee, do yourself a favor and skip this Starbucks. You’ll regret the money, not just the taste.
Go while Paige is working for the best service. Drinks are to die for. Ugh ♥️
Atmosphere: 5
Food: 5
Service: 5
I had to give up my cappuccino after waiting for 18 minutes just now. It was busy but when I let barista know I waited 18 minutes thinking maybe my drink got lost in the order,. She shot back,.. you will get your drink ... I am thinking .. like when?? and she gave me a rude stare. I was getting late for my hair appointment so had to leave. Beautiful space but poor customer service.
Very rude staff, was just approached by a store employee very rudely at the table asking me, what will you be purchasing, followed by you have to buy something to be here!
I could not believe what I was hearing!
Keep in mind I spend lots of money on coffee, food and gift cards. Plus I was going to buy something on this day, I was just getting settled.
Keep in mind I also see homeless people, with carts sitting in this same Starbucks not drinking, eating anything for long periods of time.
Sure a great way to lose customers! I will never go back and will be spreading the word to anyone who brings up Starbucks to me.
Shame on you Starbucks!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Awful customer service
Thoughtful and friendly staff.
Hoping management will see this review because they need to be aware. This has happened several times at this location. I’m the only one on line during off peak hours and I stand there for several minutes without being acknowledged by the staff…..while they have their own personal conversation right in front of me. Rude and unprofessional. When I pay $6 for coffee I want good service! How hard is it to say “I’ll be right with you. Sorry, please give us a min”. The staff need to be trained on customer service. I made a comment today because this keeps happening and I got an attitude.
Atmosphere: 5
Food: 5
Service: 1
Food tastes amazing, I personally have been getting the Potato and Chive Bake (which I heard is a temporary menu item). The atmosphere is amazing. Good store design and aesthetic and good music choices. And most of all, excellent service. I want to shoutout one of the associates specifically, Lawrence. I go into the Starbucks early before I head to my office. The first time I went to this Starbucks, Lawrence made me a Potato and Chive Bake and rung me up right before what looked like was his morning meeting with his supervisor. Lawrence is the most helpful and customer-minded associate, but also doesn’t take BS from bad customers. Keep up the great work!
Parking: 62 parking spaces not including 2 handicap spaces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade, Potato Cheddar & Chive Bakes
IG: zzz191126
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