Tropical Smoothie Cafe

Didn't put Nutella in my nutella bowl lmfao.

My daughter and I came here for an evening smoothie. While we were waiting for our order, I went to Google Maps and was horrified by the reviews I read. I was upset in advance and thought that I had chosen the wrong place to enjoy a smoothie with my daughter. But everything turned out completely differently. I will give 5 stars for the product (the smoothie was delicious) and five stars for the service: the employee who took our order and gave it to us was very polite and asked us to taste the drinks to give feedback whether we liked it or not. We had a positive impression of this cafe. I rarely leave reviews anywhere, but I decided to leave a review so that other people would not jump to conclusions, since the chain is large and not all have unscrupulous employees. We were here for the first time. I am talking only about the cafe at the address: 645 Nassau Park Blvd, Princeton, NJ 08540

If you have 30 minutes to spend waiting on a smoothie I recommend this spot

quick service, nice staff , food is tasty and fresh . my fav tropical smoothie to come to 🙏🏾

Manager (Manny) and staff are very friendly and super helpful. And, my bowl was delicious!

I would literally give this 0 stars if I could. I used to live in another town and would go to that tropical smoothie at least once a week. I have gone to this one twice and they have messed up simple orders each time. Both times I was the only person in the restaurant and they managed to leave out multiple items from the order.

This last time not only did I get home to find out that they left out an entire entree that I was charged for, but after asking for 4 bags of sun chips with our meal, I somehow got home with 3 bags of salt and vinegar chips.

They literally read the order back to me at the register, so either the person in the back can not read, or is way too distracted to handle simple tasks. Either way it is unacceptable, so heed my warning and avoid this location at all costs.

Service: 1

The cashiers is here don’t really communicate very well and it doesn’t feel very welcoming. This is the second time I’ve been here this month and it smells really bad. Luckily, I just want my flatbread so I just deal with the smell. :(

Atmosphere: 1

Food: 3

Service: 1

I always try to give the benefit of the doubt but it’s gotten to the point where, I can’t even try to make excuses up for this employee. She is ALWAYS and I mean always in a bad mood. Whether it’s through drive through or dine in. I get it, you may not like your job, but what does that have to do with me? The vibes here are off and it’s like, what makes you think I want to come here after a GREAT gym session when I’m full of happiness to come deal with that dense, negative energy? Like you can’t even greet me when I pull up to the register, standing there like some zombie. Like girl, smile, say “how may I help you” SOMETHING to at least makes me know that you’re ready to take my order. I suggest, if you really hate your life or your job, maybe you should go do something about it. Leave that out of a place where customer service is IMPORTANT. Do better girl.

Atmosphere: 1

Food: 1

Service: 1

Drinks are good! But please hire people who speak English…it is hard to communicate what you want. :)

My boyfriend and I frequently go to this location in Nassau Park. We had no complaints because we liked the food. However, today after we went, we’ve been going to the bathroom nonstop. We live separately and this is the only food we had that were the same. We didn’t go anywhere else together. Idk what happened but this is the worst diarrhea I’ve ever had in my life.

My review is based on service only. I do deliver as a driving contractor and I would recommend to ensure premium services because my customers are paying a premium price for it. When I asked the employee to tape up the drinks and tape up the straw, the owner says he's wasting your time. This shows how much he cares about her customers.

Service: 1

My review is based on service only. I do deliver as a driving contractor and I would recommend to ensure premium services because my customers are paying a premium price for it. When I asked the employee to tape up the drinks and tape up the straw, the owner says he's wasting your time. This shows how much he cares about her customers.

Service is not so great when the owner isn't there, much slower and too busy to be so slow. Food and smoothie were good though.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Smoothie and a Wrap, Wraps, Pomegranate Plunge, Quesadillas, All American Wrap Breakfast, Chips

Can never open on time kind of ridiculous -online says 7:00 am not 8:00 am I ordered breakfast at 7 and no one there

Atmosphere: 1

Food: 1

Service: 1

Placed an order in advanced to be picked up at 4:30 and it was still not ready when I arrived at 4:40. the employees were not wearing gloves either