Tropical Smoothie Cafe

Lovely atmosphere

Atmosphere: 5

Food: 5

Service: 5

They are open, there are people in there. They don’t greet you. Looked at me from the back of the kitchen. Not a word. Guess they don’t want to remain open. I left.

Service: 1

The flat bread was very tasty & the pomegranate smoothie is amazing!!

Atmosphere: 5

Food: 5

Service: 5

When I walked in, there was no greeting. I was the one to greet them. I said “how are you” and the girl said “good”. There was no “what can I get you” in all honesty, it was awkward. I found her to be extremely rude. When I went to pay the “no tip” button didn’t work , it only let me do 15%. I’ve worked in customer service for 7 years now and that interaction did not deserve a tip. After I paid she made my smoothie and put it down on the counter. No “have a nice day” no “goodbye. Literally NOTHING. i said “thank you” and she said “you’re welcome” that was it. TERRIBLE. customer service I found it to be extremely rude. I would not reccomend this place and I will not be back.

Atmosphere: 1

Food: 3

Service: 1

During my visit, I experience good customer service: employees are helpful and kind. I don't know if asking about wanting any sugar addition is protocol though I'm glad about receiving the question. The Tropical Dragon Passion Smoothie does not need a sugar addition beyond any sugar it may already have, in my opinion. The smoothie is over a pound of refreshing flavor. The establishment offers indoor seating though is not a large establishment. The establishment accepts different forms of payment.

Atmosphere: 5

Food: 5

Service: 5

I never heard back when I tried to contact the company about what appeared to be a broken part of a pen cap in my flatbread that chipped my tooth. I get accidents happen, but they make it difficult to contact them and they don't respond, so that makes it hard to mark this down as anything except negligence.

Food: 1

Used a free smoothie offer that required a $1 purchase, so I grabbed an apple. Ended up being charged $3 (and even twice on the receipt) while the cashier insisted that’s just how the system works. Took several minutes to apply the code and overall felt like she didn’t know what she was doing.

Atmosphere: 2

Food: 1

Service: 1

Enjoy the combo options of a smoothie and sandwich.
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Atmosphere: 4

Food: 4

Service: 4

I like so much the smoothie there and food, but the last time I went I couldn't stay to eat there because it was very hot, I think the AC doesn't work

Atmosphere: 1

Food: 5

Service: 5

Didn't put Nutella in my nutella bowl lmfao.

Atmosphere: 5

Food: 1

Service: 5

My daughter and I came here for an evening smoothie. While we were waiting for our order, I went to Google Maps and was horrified by the reviews I read. I was upset in advance and thought that I had chosen the wrong place to enjoy a smoothie with my daughter. But everything turned out completely differently. I will give 5 stars for the product (the smoothie was delicious) and five stars for the service: the employee who took our order and gave it to us was very polite and asked us to taste the drinks to give feedback whether we liked it or not. We had a positive impression of this cafe. I rarely leave reviews anywhere, but I decided to leave a review so that other people would not jump to conclusions, since the chain is large and not all have unscrupulous employees. We were here for the first time. I am talking only about the cafe at the address: 645 Nassau Park Blvd, Princeton, NJ 08540

If you have 30 minutes to spend waiting on a smoothie I recommend this spot

quick service, nice staff , food is tasty and fresh . my fav tropical smoothie to come to 🙏🏾

Manager (Manny) and staff are very friendly and super helpful. And, my bowl was delicious!

I would literally give this 0 stars if I could. I used to live in another town and would go to that tropical smoothie at least once a week. I have gone to this one twice and they have messed up simple orders each time. Both times I was the only person in the restaurant and they managed to leave out multiple items from the order.

This last time not only did I get home to find out that they left out an entire entree that I was charged for, but after asking for 4 bags of sun chips with our meal, I somehow got home with 3 bags of salt and vinegar chips.

They literally read the order back to me at the register, so either the person in the back can not read, or is way too distracted to handle simple tasks. Either way it is unacceptable, so heed my warning and avoid this location at all costs.

Service: 1