Shake Shack
116 NJ Tpke, Ridgefield
(800) 937-5449
Recent Reviews
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Absolutely disgusting. 🤢🤮🤮
05/20/2025 1:00pm
The meat was so overcooked and dry it felt like biting into a hockey puck. Whoever made this burger shouldn’t be allowed near a kitchen – I seriously doubt they even know how to fry an egg, let alone cook a proper burger. It looked like a burnt cookie smashed between two sad buns. This is not food, it's an insult. Shame on whoever packed this garbage and called it a meal.
And when I brought it back and showed that this thing was unfit for human consumption, the guy had the nerve to talk back with a rude tone, saying: “Don’t speak for everyone. Speak only for yourself. Everyone else would buy it.”
Unbelievable. If this is how you treat customers, you don’t deserve to have any.
Atmosphere: 1
Food: 1
Service: 1
One of the worst meals I've ever had in my life. The buns were paper thin and tasted like cardboard. The meat was paper thin and tasted like nothing. The milkshake was some sort of chemical strawberry monstrosity that revolted me in my taste buds. If I could give this a -10 I would. upon further reflection I believe this is a metaphor for the decline of western civilization. I went to a Shake shack in New York City in Times Square maybe 10 years ago and it was really good, juicy hamburger, thick tasty shake, amazing french fries. What I got at this road stop was an abomination a sign that capitalism on steroids is ruining America, the world, and the universe. And all you have to do to prove that point is to go to one of these shitty shake shacks
Atmosphere: 1
Food: 1
Service: 1
Good food but expensive
It’s not worth it for the price the price is small. The burger is small. I will not bite it again.
We love stopping at shake shack for breakfast when traveling to Baltimore. Food is great and the building is very clean!
Atmosphere: 5
Food: 5
Service: 5
Honestly mid, wouldn't try again
Atmosphere: 2
Food: 2
Service: 3
As always amazing and tasty
Food: 5
Service: 5
THEY MESS UP MY ORDER, HOWEVER ITS CLEAN ATMOSPHERE GREAT FOOD, GOOD SERVICE
Atmosphere: 4
Service: 4
ok could've been better. ordered cheese fries and they were so lazy they couldn't even put the cheese on the fries. all they did was give me fries and a container of cheese
Atmosphere: 1
Food: 1
Service: 5
There are no fresh squeeze orange juice …fraud fraud fraud …
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Beware!!! Pay for double and extras and they don't give it to you... Check your food. Bought a double sausage got a single sausage sandwich. Slow and wrong. And over paid and didn't get what I paid for
Atmosphere: 1
Food: 1
Service: 1
I felt betrayed I saw their pictures of cheese fries it looked so good so I ordered some and let me show you what I saw versus what they gave me is it was disappointing.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Hot Dog
Food is good but it's a complete rip off for the price. Don't bother ordering cheese fries because they give you a tiny little cup of cheese that's not big enough for even half your order of fries. The shack stack is good but again very overpriced. My order was as follows (Shack stack add crispy onions with cheese fries and a drink). This was over 25 dollars for one single meal. I have no problem spending money for food when I go to a nice restruant but not for something simple like a burger.
Atmosphere: 2
Food: 3
Service: 1
It’s not going to be the best shake shack burger you ever get but it’s certainly not the worst either. It’s average. This is the review for NJ TURNPIKE Vince
Atmosphere: 4
Food: 3
Service: 3
Probably the best chicken sandwich I’ve ever had. I forgot to order without pickles and it was still a delicious chicken sandwich with bacon and avocado.
Atmosphere: 5
Food: 5
Service: 5
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