Dunkin'

1091 Main St, River Edge
(201) 441-9211

Recent Reviews

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Vesna Dimitrijevic

i like it but sum times the dounas can be more tastier.

Wilfredo Ocasio

They're fast but very busy place!
Guys you need a extra hand for better results.

Atmosphere: 4

Food: 5

Service: 4

Jack

Slowest Dunkin ever. Mobile order doesnt do anything because they dont care at all

Atmosphere: 1

Food: 1

Service: 1

Sage Patel

Order ahead service is so slow. They consistently leave order-ahead drinks behind the counter! Guests are standing there waiting forever when drinks are already made, just not put out. Just put them out!

Service: 1

Jon

Very neat and clean! Good service!

Atmosphere: 5

Food: 5

Service: 5

SHERIE S

I came in this morning for an iced coffee and had one of the worst customer service experiences I’ve ever had at a Dunkin’. After waiting my turn behind two other customers, I placed my order ($4.15) and handed the cashier a $5 bill, letting her know I had change. Instead of waiting for me to pull it out, she rushed into the register and tried to hand me change. When I reminded her that I had the coins, she snapped back, “but I have a line.”

That was completely uncalled for. I waited in that same line like everyone else, and it’s rude and disrespectful to rush a paying customer. To make matters worse, she actually took a dollar out of the tip jar and shoved my change at me with an attitude.

This kind of behavior is unacceptable. If this is how staff treat customers, it reflects very poorly on this location.

Atmosphere: 3

Food: 3

Service: 1

S Camilo

I came in to purchase Bavarian creme donuts and I was given vanilla creme instead. They looked different and I questioned the staff twice (with Bhavika and another male employee) and I was assured twice that they were what I wanted. Well, they weren’t. These donuts were not for me and I had to go to another Dunkin to get them. Next time, hear the customer out and don’t be dismissive.

Atmosphere: 1

Food: 1

Service: 1

amira brown

came in to pick up my order, was not ready yet and had to tell the man working that i had placed an order to which he had no idea there was a bunch of online order tickets. he forgot to give me my munchkins and when i asked for them, he said he didn’t have munchkins so i walked to the register and there were a bunch of munchkins… he gave me them and handed them rudely when i pointed them out

Atmosphere: 3

Food: 4

Service: 1

Fernando Espinoza

Good coffee, and the bagel twist is really good. The customer service could improve, but it's not a deal breaker. The people can be a little more friendly.

Atmosphere: 3

Food: 4

Service: 3

Benoit

This DD franchise is horrible!!!! They are rude. The person who helped me was clueless and did even speak English. The egg and bacon sandwich was good, but the toast was under cooked, even though I specifically asked for it to be toasted will. She did not care and would not care if she had to. Never going back to this DD franchise.

Atmosphere: 1

Food: 2

Service: 1

You Shin Kim

I went to Dunkin' with my kids on a late Saturday morning. I finished placing my order at 10:45 AM and had to wait in a long line. After finally getting my food, I realized one item was missing, and I had to wait until 11:03 AM to receive it. When the staff handed it to me, they did so with such a casual attitude, as if nothing had happened. I gave a slight frown, and the employee shot me a look, almost as if they were angry with me, before walking away. I didn't say anything, but that moment really ruined what should have been a pleasant Saturday morning. It was an experience I never want to go through again.

Atmosphere: 1

Food: 3

Service: 1

rajon roni

The lady owner of this location very bad person, disgusting behavior, arrogant, doesn’t treat their employees right. Stop going to this place y all.

Rich de la Torre

Quite a dirty men’s room…

Atmosphere: 2

Food: 3

Service: 3

Merin Reji

Today we had very bad experience. It is around 4:08 pm on Sunday March 16,2025. My brother came to pick up the order which placed online. A guy who worked there had nasty look on his face and shaking his head as we own him an explanation to why we order a drink from the store. I used to work for fast food restaurants and we showed the customers respect because Customear service is big part of business. If this workers do-not want to work in this place, then why taking fast food jobs.

Atmosphere: 1

Food: 3

Service: 1

Sweta Shah

Have to give this place one star. I ordered an egg and cheese wrap, and when I pulled it out of the wrapper, a large green booger fell out onto my lap.
The worker was wearing gloves, which means highly unsanitary practices here.

Food: 1

Service: 3

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