My friend and I were going to this location in the evenings and in the beginning it was great because there is this nice woman named Rajni working there, and her customer service was wonderful, very friendly. The coffee was always made perfectly, but then she changed her shift from evening to morning hours. Now the reason I stopped going there because there is a young male employee there that is loud, obnoxious, gives horrible service,can’t make coffee and talks about the customers, so my friend and I are never going back there, so that is the reason for the one star. For Rajni, I give her 10 stars.
Atmosphere: 2
Food: 3
Service: 1
Sathya Patlolla
Quick and Good service. Drivethrou is a big advantage of this location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
DORBA provenzano
Very awful attitudes and slow service. I've ordered here multiple times and everytime is worse than the last. I'm never mean or nasty, in fact, I order over the app so I can assure that my food is done on time. But it's always 20 minute wait times for a coffee (with no one in the restaurant). I really wanted to give this place a chance because it's right next to my job but I just can't. If you order over the app they make you guess when your food is ready. I was told I should ask if my food is done and not just wait until they call my name, and then even when I do that they give me attitude because I'm being too pushy... i just don't know how to win. The last time I was here I had to reach over the counter to grab my food that was ready, the lady never called or said it was ready, it was just sitting there so I grabbed it. That probably explains why everyone's food is cold here. Multiple of my coworkers have been told that service is awful here, I should've listened.
Atmosphere: 1
Food: 3
Service: 1
Evangelos Koutsouras
Service was absolutely horrible. The workers are so rude and messed up every single one of the coffees I asked for, and on top of it, made a rude comment about something that was asked for the coffee. All the coffee is definitely hours old too. Tasted disgusting! How does someone mess up easy coffees?Never coming back again and wouldn’t want anyone else to waste their money on this location ever again! The Dunkin donuts right up the road that they shut down for this location was WAY better. Coffee, service and all.
Atmosphere: 1
Food: 1
Service: 1
Mario Espiritusanto
Service needs to improve, more empathetic with
Atmosphere: 4
Food: 4
Service: 3
Tanner Wejnert
Iv used this Dunkin a few times mostly not friendly at all and 8 out of 10 times I order the same coffee even over the app they use cream when asked for milk not sure but can't even do simple even when none
Service: 1
Cioccolata Bianca
Slowest service I have ever encountered, I was given the wrong order. The older female server was very unfriendly. What a shame because it is much needed in our community and it's a lovely new place with a great location but unless they work on their customer service, I don't think they will be long for this world.
Service: 1
TALIA MALIZIA
I love this location!!! New + Clean ?Management & Team really helped me in a pinch this week when I needed themed holiday treats last minute for Corporate Clients. They came through for me in a restricted time frame and I will be using them for all my client goodies throughout the year ?You need to give 48hrs notice preferably for any large custom orders and be sure to post and say THANK YOU ❣️
Atmosphere: 5
Food: 5
Service: 5
Tony Antony
Slowest service I've ever witnessed. No cares in the world with these
My friend and I were going to this location in the evenings and in the beginning it was great because there is this nice woman named Rajni working there, and her customer service was wonderful, very friendly. The coffee was always made perfectly, but then she changed her shift from evening to morning hours. Now the reason I stopped going there because there is a young male employee there that is loud, obnoxious, gives horrible service,can’t make coffee and talks about the customers, so my friend and I are never going back there, so that is the reason for the one star. For Rajni, I give her 10 stars.
Atmosphere: 2
Food: 3
Service: 1
Quick and Good service. Drivethrou is a big advantage of this location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Very awful attitudes and slow service. I've ordered here multiple times and everytime is worse than the last. I'm never mean or nasty, in fact, I order over the app so I can assure that my food is done on time. But it's always 20 minute wait times for a coffee (with no one in the restaurant). I really wanted to give this place a chance because it's right next to my job but I just can't. If you order over the app they make you guess when your food is ready. I was told I should ask if my food is done and not just wait until they call my name, and then even when I do that they give me attitude because I'm being too pushy... i just don't know how to win. The last time I was here I had to reach over the counter to grab my food that was ready, the lady never called or said it was ready, it was just sitting there so I grabbed it. That probably explains why everyone's food is cold here. Multiple of my coworkers have been told that service is awful here, I should've listened.
Atmosphere: 1
Food: 3
Service: 1
Service was absolutely horrible. The workers are so rude and messed up every single one of the coffees I asked for, and on top of it, made a rude comment about something that was asked for the coffee. All the coffee is definitely hours old too. Tasted disgusting! How does someone mess up easy coffees?Never coming back again and wouldn’t want anyone else to waste their money on this location ever again! The Dunkin donuts right up the road that they shut down for this location was WAY better. Coffee, service and all.
Atmosphere: 1
Food: 1
Service: 1
Service needs to improve, more empathetic with
Atmosphere: 4
Food: 4
Service: 3
Iv used this Dunkin a few times mostly not friendly at all and 8 out of 10 times I order the same coffee even over the app they use cream when asked for milk not sure but can't even do simple even when none
Service: 1
Slowest service I have ever encountered, I was given the wrong order. The older female server was very unfriendly. What a shame because it is much needed in our community and it's a lovely new place with a great location but unless they work on their customer service, I don't think they will be long for this world.
Service: 1
I love this location!!! New + Clean ?Management & Team really helped me in a pinch this week when I needed themed holiday treats last minute for Corporate Clients. They came through for me in a restricted time frame and I will be using them for all my client goodies throughout the year ?You need to give 48hrs notice preferably for any large custom orders and be sure to post and say THANK YOU ❣️
Atmosphere: 5
Food: 5
Service: 5
Slowest service I've ever witnessed. No cares in the world with these
Atmosphere: 1
Food: 3
Service: 1
Food is
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Restaurantji Recommends
Very good service, nice and cooperative staff, love to go
Atmosphere: 5
Food: 5
Service: 5
It's clean and big and there's a drive
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Caramel Iced Macchiato, Chicken Bacon & Cheese Croissant Stuffer
The most terrible coffee I have ever tasted in my life.
Atmosphere: 1
Service: 1
I don't have anything nice to say about this DD's. Will not be coming back.
Atmosphere: 2
Basic Dunkin; slow service; got the order wrong but we settled. Coffee and food were
Atmosphere: 2
Food: 4
Service: 2