The drink was not bad. However I am going to start leaving bad reviews whenever I get a Lavender matcha with no lavender in it. Please make it look like the picture.
Mesha Spaights
Drink was terrible and this is my usual order for the past 5yrs. I asked to have it remade and It was even more bitter and nasty than the first one. I think the young girls working thought it was comical actually. Not to mention I asked to use my points on the drink because I knew they were expiring. It wasn’t until I asked to just refund me that I realized she never even applied my points she charged my starbucks card instead. I always have to stop coming here when they hire new ppl that can’t make drinks correctly. It’s always a hit or miss here.
Joseph Loboccetta
I usually go there after work, about 4:00 pm, the coffee is always perfect and never any problems.
Jim Garner
They poured my cold brew out of another cup that had been sitting on the counter (probably for awhile) and not out of the tap. It tased burnt, and stale. Never going back and wish I could take back my tip
Natanel Arnson
Guys please fix your cold brew making process. It should not have a very bitter aftertaste and I often have to go another location right after to buy the same drink again. VCCB
Christina Suarez
I work at a Starbucks and I can't believe I'm even writing a review...But I had gone through the drive thru for hot water and a hot chocolate, and a pastry item. The baristas were extremely rude. She never made a connection nor looked in my direction. Unfortunately I did ask for a pastry item and for it to be warmed when I pulled up...whoever was at window looked extremely annoyed. She handed me the pastry item and it wasn't warm. I asked for it to be warm please, she snatches it out of my hands... as for the hot chocolate I'm staring at the ticket and nobody's making my drink.Then another barista comes up to me with some else's order ?. And tells me I owe 5.60! Not the first time I've been treated this way here. Yikes. Get together girls I'm not here to ruin your day ♡
Atmosphere: 1
Food: 2
Service: 1
Martin Andrade
The friendliest “ drive-through “ staff in all of Bergen County! Thanks, Martin
Kid-friendliness: Kids friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
M J
Place needs to be more tidy. Staff looked like they were having a terrible day: hope it got better for them!
Atmosphere: 3
Service: 2
Larissa Aronov
Sophia LiAnna and Dolce were so nice and sweet and honestly some of the best baristas ever
Atmosphere: 5
Food: 5
Service: 5
ana espinal
The worst literary watch the barista start my drink started then started doing other drink kool. She looked back saw that it was still there and didn’t touch it until I told her I’ve been waiting for that drink. Added more ice now my coffee taste like nothing no flavor and I paid extra for shots and taste like nothing. What’s the point of ordering at 8:00 to get your drink (cuz I got my food by 8:11)to get your drink at 8:24.
Terrible experience here. I ordered a psl with whipped cream it was the worst psl I’ve ever had.It tasted like a cappuccino literally no pumpkin taste at all. And they didn’t add the whipped cream either. My loaf was broken into 3 pieces. I hardly leave bad reviews but this coffee deserves it.
Food: 1
Service: 1
Mohamed Ahmed
Pricey. Medium quality product. Awful company policies and ethics.
Atmosphere: 1
Food: 1
Service: 1
Kseniia Shevchenko
I highly recommend this location! I usually use drive through option and workers always nice. Today I came in first time and manager took my order and was so nice to me. I asked to make some unusual changes to my iced matcha and she was patient and nice listening my suggestions. I got my drink as I wanted. Definitely will return here again! Great job!
The drink was not bad. However I am going to start leaving bad reviews whenever I get a Lavender matcha with no lavender in it. Please make it look like the picture.
Drink was terrible and this is my usual order for the past 5yrs. I asked to have it remade and It was even more bitter and nasty than the first one. I think the young girls working thought it was comical actually. Not to mention I asked to use my points on the drink because I knew they were expiring. It wasn’t until I asked to just refund me that I realized she never even applied my points she charged my starbucks card instead. I always have to stop coming here when they hire new ppl that can’t make drinks correctly. It’s always a hit or miss here.
I usually go there after work, about 4:00 pm, the coffee is always perfect and never any problems.
They poured my cold brew out of another cup that had been sitting on the counter (probably for awhile) and not out of the tap. It tased burnt, and stale. Never going back and wish I could take back my tip
Guys please fix your cold brew making process. It should not have a very bitter aftertaste and I often have to go another location right after to buy the same drink again. VCCB
I work at a Starbucks and I can't believe I'm even writing a review...But I had gone through the drive thru for hot water and a hot chocolate, and a pastry item. The baristas were extremely rude. She never made a connection nor looked in my direction. Unfortunately I did ask for a pastry item and for it to be warmed when I pulled up...whoever was at window looked extremely annoyed. She handed me the pastry item and it wasn't warm. I asked for it to be warm please, she snatches it out of my hands... as for the hot chocolate I'm staring at the ticket and nobody's making my drink.Then another barista comes up to me with some else's order ?. And tells me I owe 5.60! Not the first time I've been treated this way here. Yikes. Get together girls I'm not here to ruin your day ♡
Atmosphere: 1
Food: 2
Service: 1
The friendliest “ drive-through “ staff in all of Bergen County! Thanks, Martin
Kid-friendliness: Kids friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Place needs to be more tidy. Staff looked like they were having a terrible day: hope it got better for them!
Atmosphere: 3
Service: 2
Sophia LiAnna and Dolce were so nice and sweet and honestly some of the best baristas ever
Atmosphere: 5
Food: 5
Service: 5
The worst literary watch the barista start my drink started then started doing other drink kool. She looked back saw that it was still there and didn’t touch it until I told her I’ve been waiting for that drink. Added more ice now my coffee taste like nothing no flavor and I paid extra for shots and taste like nothing. What’s the point of ordering at 8:00 to get your drink (cuz I got my food by 8:11)to get your drink at 8:24.
Food: 1
Service: 1
Restaurantji Recommends
Cranky staff
Atmosphere: 1
Food: 5
Service: 1
Terrible experience here. I ordered a psl with whipped cream it was the worst psl I’ve ever had.It tasted like a cappuccino literally no pumpkin taste at all. And they didn’t add the whipped cream either. My loaf was broken into 3 pieces. I hardly leave bad reviews but this coffee deserves it.
Food: 1
Service: 1
Pricey. Medium quality product.
Awful company policies and ethics.
Atmosphere: 1
Food: 1
Service: 1
I highly recommend this location! I usually use drive through option and workers always nice. Today I came in first time and manager took my order and was so nice to me. I asked to make some unusual changes to my iced matcha and she was patient and nice listening my suggestions. I got my drink as I wanted. Definitely will return here again! Great job!
Atmosphere: 5
Food: 5
Service: 5
Horrible service
Atmosphere: 1
Food: 3
Service: 1
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