Starbucks closed an hour before it was set to close. Hours state that it’s open till 9pm but it was closed at 8pm
Andrea Tomlinson
Drive thru, fastish and friendly. Even when I pronounced I acia wrong ?
Marco J. Viloria
The person working the drive-thru pretty condescending attitude. Speaking Spanish for no reason whatsoever (I speak English and Italian). People in customer service should be trained properly.
Food: 2
Service: 1
Dee R
Skip this Starbucks and go to the next. It’s just a mile down. Even the manager seems lost for words when asked about how drinks are made. Every experience I’ve had so far has been awful. I haven’t taken a sip yet I know this drink is awful. I’m already behind getting back to work so they couldn’t remake it. A normal latte but can’t follow directions. Never any consistency, either too sweet, or too creamy. They have lines on the cup and can’t follow the recipe which they have a book for. Who the hell needs this much whipped cream. I needed more liquid not whipped cream.
Atmosphere: 1
Food: 1
Service: 1
Arieana Bromfield
I absolutely hate this Starbucks at this point, which is unfortunate because it's the most convenient for me. There's always something wrong with my order, either something is missing, or I order ahead 10+ minutes in advance, only for my order to somehow not be ready when I get there (They're rarely ever busy and never THAT busy), or in the case of today, the order tastes completely off and like I'm drinking creamed corn (absolutely disgusting). I'm also a Starbucks barista at a different location, which is probably why my review is as harsh as it is, because I know how it goes, and they are always dropping the bar.
Atmosphere: 3
Food: 2
Service: 2
A. V.
Good location, very friendly and nice
Atmosphere: 4
Food: 4
Service: 4
Brittany Burton
Stephen was excellent, well spoken, friendly and helpful. My first time visiting this location. Clean and fast.
Atmosphere: 5
Food: 5
Service: 5
Gokhan Bulut
Enjoy the Starbucks ambiance, but consistently receiving cold coffee instead of hot has been disappointing. The place could benefit from improved housekeeping, although the staff is consistently kind and respectful.
Atmosphere: 2
Food: 1
Service: 3
Kevin K. Kim
My favorite place 별다방
Atmosphere: 5
Food: 5
Service: 5
Valeria O
In the nicest way possible, the service here has always been below the typical standard of Starbucks. Nice people but no matter the day, time, or mode of service (drive thru, in store) you will wait an unnecessary amount of time for your order (20 mins-30 mins for drive thru).
i am not even joking when i say this is the slowest starbucks i have ever been to in my entire life. every single time i order, i place my order on the mobil app, then go in to pick it up. i've learned to start ordering over 25 minutes before i go to pick it up SO WHY IS MY ORDER STILL NOT READY???? there has been time where i have sat in the drive thru for over 45 MINUTES for a frappuccino. whoever works here needs a lesson or two on punctuality. if i could give this starbucks ZEROOOO stars i would!!!! do not go here!!! IN ADDITION, THEY CANNOT READ. my friend paige ordered a iced peppermint white mocha and they gave her hot. the ticket even says iced............. we are so unhappy and disappointed with the treatment here it is actually unbelievable
Nancy M.
I have to say that I'm beyond disappointed with the customer service at this particular location. I scheduled a mobile order to pick up via drive-thru. It was only me and another car approaching the drive-thru entrance, which I let go ahead, so they could l place their order. Figured I'm only picking I don't mind waiting. I get to the intercom and wait several minutes and no one acknowledges me, I then pull away and heard the barista greet and say oh because they realized I was already driving up. I get to the window and the barista taking mobile order has her back towards the window glanced over at the monitor and again I'm waiting several minutes prior to being acknowledged. Instead of greeting me and apologizing for not seeing me, even though she clearly knew I was driving up. I'm told that I cannot be served at the window if I need to order I must either drive back around and or go into the store. I then told her I had placed a mobile order for pick up through the drive-thru and I did wait at the intercom for several minutes for assistance and no one greeted me or told me to wait a minute. When she finally did greet me I was already driving up and wasn't going to reverse back in a one day only. She then repeats the same speech how in order to be helped I needed to drive back around or come inside. I pointed out that my order was right there next to her. She then said oh gives me my order which at this point you can tell my drinks had been sitting out for a while and repeats how next time I will not be assisted at the window unless I drive back around or come directly into the store.
Ryan M.
40 minutes waiting for my order it was just a Mocha Frapp and they don't ask for your name!
Sheilla Thomas
Service was very slow, waited nearly 20 minutes for drinks and food came out at three separate times. Staff were courteous and friendly.
Atmosphere: 4
Food: 4
Service: 3
Tim
Good location the inside is nice and the staff are friendly. Easy to miss the entrance from the highway but I take the side roads.
Starbucks closed an hour before it was set to close. Hours state that it’s open till 9pm but it was closed at 8pm
Drive thru, fastish and friendly. Even when I pronounced I acia wrong ?
The person working the drive-thru pretty condescending attitude. Speaking Spanish for no reason whatsoever (I speak English and Italian). People in customer service should be trained properly.
Food: 2
Service: 1
Skip this Starbucks and go to the next. It’s just a mile down. Even the manager seems lost for words when asked about how drinks are made. Every experience I’ve had so far has been awful. I haven’t taken a sip yet I know this drink is awful. I’m already behind getting back to work so they couldn’t remake it. A normal latte but can’t follow directions. Never any consistency, either too sweet, or too creamy. They have lines on the cup and can’t follow the recipe which they have a book for. Who the hell needs this much whipped cream. I needed more liquid not whipped cream.
Atmosphere: 1
Food: 1
Service: 1
I absolutely hate this Starbucks at this point, which is unfortunate because it's the most convenient for me. There's always something wrong with my order, either something is missing, or I order ahead 10+ minutes in advance, only for my order to somehow not be ready when I get there (They're rarely ever busy and never THAT busy), or in the case of today, the order tastes completely off and like I'm drinking creamed corn (absolutely disgusting). I'm also a Starbucks barista at a different location, which is probably why my review is as harsh as it is, because I know how it goes, and they are always dropping the bar.
Atmosphere: 3
Food: 2
Service: 2
Good location, very friendly and nice
Atmosphere: 4
Food: 4
Service: 4
Stephen was excellent, well spoken, friendly and helpful. My first time visiting this location. Clean and fast.
Atmosphere: 5
Food: 5
Service: 5
Enjoy the Starbucks ambiance, but consistently receiving cold coffee instead of hot has been disappointing. The place could benefit from improved housekeeping, although the staff is consistently kind and respectful.
Atmosphere: 2
Food: 1
Service: 3
My favorite place 별다방
Atmosphere: 5
Food: 5
Service: 5
In the nicest way possible, the service here has always been below the typical standard of Starbucks. Nice people but no matter the day, time, or mode of service (drive thru, in store) you will wait an unnecessary amount of time for your order (20 mins-30 mins for drive thru).
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
i am not even joking when i say this is the slowest starbucks i have ever been to in my entire life. every single time i order, i place my order on the mobil app, then go in to pick it up. i've learned to start ordering over 25 minutes before i go to pick it up SO WHY IS MY ORDER STILL NOT READY???? there has been time where i have sat in the drive thru for over 45 MINUTES for a frappuccino. whoever works here needs a lesson or two on punctuality. if i could give this starbucks ZEROOOO stars i would!!!! do not go here!!! IN ADDITION, THEY CANNOT READ. my friend paige ordered a iced peppermint white mocha and they gave her hot. the ticket even says iced............. we are so unhappy and disappointed with the treatment here it is actually unbelievable
I have to say that I'm beyond disappointed with the customer service at this particular location. I scheduled a mobile order to pick up via drive-thru. It was only me and another car approaching the drive-thru entrance, which I let go ahead, so they could l place their order. Figured I'm only picking I don't mind waiting. I get to the intercom and wait several minutes and no one acknowledges me, I then pull away and heard the barista greet and say oh because they realized I was already driving up. I get to the window and the barista taking mobile order has her back towards the window glanced over at the monitor and again I'm waiting several minutes prior to being acknowledged. Instead of greeting me and apologizing for not seeing me, even though she clearly knew I was driving up. I'm told that I cannot be served at the window if I need to order I must either drive back around and or go into the store. I then told her I had placed a mobile order for pick up through the drive-thru and I did wait at the intercom for several minutes for assistance and no one greeted me or told me to wait a minute. When she finally did greet me I was already driving up and wasn't going to reverse back in a one day only. She then repeats the same speech how in order to be helped I needed to drive back around or come inside. I pointed out that my order was right there next to her. She then said oh gives me my order which at this point you can tell my drinks had been sitting out for a while and repeats how next time I will not be assisted at the window unless I drive back around or come directly into the store.
40 minutes waiting for my order it was just a Mocha Frapp and they don't ask for your name!
Service was very slow, waited nearly 20 minutes for drinks and food came out at three separate times. Staff were courteous and friendly.
Atmosphere: 4
Food: 4
Service: 3
Good location the inside is nice and the staff are friendly. Easy to miss the entrance from the highway but I take the side roads.
Atmosphere: 4
Food: 4
Service: 4